Tools and Services

The OIT Service Desk provides onsite services to CU Denver faculty and staff including warranty and out-of-warranty support, systems set-up and repair, software installation, hardware upgrade and installation assistance. Our technicians also assist customers with data transfer from their old computer to their new computer upon new equipment installation.

Coursera offers online courses and specializations taught by faculty across the CU system and is available at no cost to all faculty, staff and students. Courses are online and self-paced, so you can learn anywhere, anytime.

A payment card is any type of credit, debit or prepaid card used in a financial transaction. Compliance with the Payment Card Industry Data Security Standard (PCI DSS) is required of all university departments that accept payment cards for financial transactions. Any third-party vendor engaged by University Merchants to process payment card transactions on their behalf, or who is engaged in payment card financial services on our campus, must also comply with the PCI DSS.

CU Denver has computer labs available for currently enrolled students. Desktop PC and Mac computers are available for use as well as printing, copying, scanning, and study spaces.

CU Online Open is Canvas but used for non-matriculated users and continuing education students to participate in university sponsored online courses or trainings.

Data access requests can be made with appropriate permissions from data owners and initiated by the supervisor of the person in question, or by the department administrator.

A file or data integration for the use and delivery of user data managed or generated through OIT, including information obtained from the HCM and Campus Solution systems, can be requested by completing a data integration request. All data integration requests require the explicit approval of the relevant Data Owners.

Preparing and configuring desktops and laptops with the necessary software, security settings, and user preferences for a smooth setup experience.

Offering expert guidance and support for selecting and purchasing desktops and laptops that meet departmental needs and comply with institutional standards.

The OIT digital team is available to assist with: wayfinding and maps, department and campus event information, and room scheduling information signs.Digital signage displays across the Denver campus display important announcements, event information, and campus updates. The Denver OIT AV team is here to help bridge the gap by providing initial support and directing you to the correct Digital Signage team for specific assistance.

The university campus directory website will be sunsetted on Thursday, April 10, 2025. There are several ways to update your university directory information and user account. Scroll down for details on how to make changes as well as search for university community members using the Microsoft 365 People Search function.

The eComm license includes Salesforce, Marketing Cloud and Cvent. It enables users to create and send personalized promotional and transactional email messages using contact data of our constituents. Cvent, an event registration and management tool, is also included in the package. The university will centrally fund one eComm license for each school, college and university-approved administrative units.

When visiting other university campuses, faculty, staff and students can log into Eduroam, a secure wireless network service.

A Shared Mailbox allows multiple users to read and send email messages from a common account. It also includes a shared calendar, enabling users to schedule and view events like vacation time collectively.

EndNote is the industry standard software tool for publishing and managing bibliographies, citations and references. It is available for university students, faculty and staff at no cost.

You can rent various IT and computer equipment for your classroom and business needs. Some equipment can be rented through the EMS system, other equipment needs to be rented onsite with OIT directly.

Consultation on purchasing new software or technology. Capability, technical requirements and other factors are reviewed to help make decisions about what hardware and/or software to purchase.

Event and Conference technology setup and support provides comprehensive services including the installation, configuration, and management of audiovisual equipment, video conferencing tools, and technical assistance to ensure seamless presentations and communication during events and conferences.

Providing dedicated, high-priority support for executive-level staff, ensuring seamless technology experiences for leadership and key stakeholders.

In order to make your server accessible from the Internet, or from any of the affiliate networks, please complete a Firewall Penetration Request and remediate any vulnerabilities or configuration changes that are identified during the penetration request process.