The OIT Service Desk is your main point of contact for your technology questions. Whether you need to request a new service or troubleshoot an issue with technology, OIT is here to help.
Get Help
Call
303-724-4357 (or 4-HELP)
Chat Portal
Hours
Phone: 7:30am - 5pm, Monday thru Friday
Chat Portal: 8am - 5pm, Monday thru Friday
Walk-Up Support
Please call for assistance first during the COVID pandemic.
CU Denver
Lawrence Street Center
1380 Lawrence St., 13th Fl.
Denver, CO
Monday - Friday 9 a.m. - 4 p.m.
After-Hours Service Desk
Emergencies: If you have a campus network outage or technology issue impacting patient care, call (303) 724-4357. A technician will call you back within 15 minutes. View current or planned outages.
Non-emergencies: If you need help with password resets or general questions, leave a message at (303) 724-4357.
Classroom and AV Support
Audiovisual support is available for course-related (free) and non-course-related (at cost) events. This includes help with any multimedia equipment including DVD/VCR, document cameras, PowerPoint presentations, audience response systems and any other audio and video recording devices.
Please make your request three days in advance of your event.
CU Anschutz Classroom Support: (303) 724-8129
Education II North, 5th Floor, P-28-5124
7:00 a.m. - 5:00 p.m., Monday thru Friday
CU Denver Classroom Support: (303) 315-2055
Lawrence Street Center, 1380 Lawrence Street, LW-1247
7:30 a.m. - 5:00 p.m. Monday thru Friday