Tools and Services

Academic Technology Services is a department within the Office of Information Technology (OIT) that consults with academic audiences within the institution on their curricular and research technology needs.

A wide range of Adobe Creative Cloud software and tools for graphic design, video editing, web development, image editing, and more are available to faculty, staff, and students through our license agreement with Adobe.

Create amazing work for school and beyond with Adobe products. Make the most of the free Adobe Creative Cloud account the university offers every student. Available until June 2023.

AutoCAD is an application for 2D and 3D computer-aided design and drafting. Faculty and students can download AutoCAD, Revit, and other Autodesk products to their own computers from the Autodesk website.

Audiovisual (AV) equipment can be checked out for classroom use or other events in CU owned buildings at CU Denver by submitting a request through the EMS room scheduling system.

Audiovisual services can be scheduled for classroom and event support including equipment setup and technical support for AV devices.

Blackboard Ally is a content accessibility tool built into Canvas. The tool can be used by faculty to improve the accessibility of their course, or made available to students for on-demand universal design options.

This service request is to design and implement Call Center/ACD Services to support advanced Call Enabled Business Processes (CEBP).

This service allows a business unit to utilize a call menu to direct callers to targeted destinations based on caller input. This service request is to design and implement Auto Attendant/Call Menu Services to support Call Enabled Business Processes (CEBP).

Techsmith Camtasia offers a suite of tools to record your computer screen and turn those recordings into professional-grade videos. A license can be requested through the OIT Service Desk.

Canvas is the university’s Learning Management System (LMS). Instructors can post content, assessments, activities, and grades in Canvas while communicating with their students. Students can use Canvas to complete coursework and collaborate with their classmates.

If you believe your account has been compromised, the OIT Security and Compliance team is available to assist. There will be an investigation into the compromised account and a process for mitigating future risk. Stop all actions. Do not turn off the computer. Contact the OIT Service Desk and report the incident.

The OIT Service Desk provides onsite services to CU Denver faculty and staff including warranty and out-of-warranty support, systems set-up and repair, software installation, hardware upgrade and installation assistance. Our technicians also assist customers with data transfer from their old computer to their new computer upon new equipment installation.

Coursera offers online courses and specializations taught by faculty across the CU system and is available at no cost to all faculty, staff and students. Courses are online and self-paced, so you can learn anywhere, anytime.

A payment card is any type of credit, debit or prepaid card used in a financial transaction. Compliance with the Payment Card Industry Data Security Standard (PCI DSS) is required of all university departments that accept payment cards for financial transactions. Any third-party vendor engaged by University Merchants to process payment card transactions on their behalf, or who is engaged in payment card financial services on our campus, must also comply with the PCI DSS.

CU Denver has computer labs available for currently enrolled students. Desktop PC and Mac computers are available for use as well as printing, copying, scanning, and study spaces.

CU Online Open is Canvas but used for non-matriculated users and continuing education students to participate in university sponsored online courses or trainings.

Security of data usage (public, confidential, highly confidential data (including ePHI) is important to keeping the university protected. Keep your school or department compliant by reviewing how you use, store and transmit data.

The OIT digital team is available to assist with: wayfinding and maps, department and campus event information, and room scheduling information signs.

If your name has changed, you would like to go by a middle name or abbreviated version of your name, or you would like to request a change to your email address, OIT can assist you with updating your directory listing and user account. Request assistance with how to make changes to your user account and see the training details for directions on how to update your directory listing.