Student Tools and Services

 

Commonly used OIT tools, services, and resources for students. To view all services, browse all tools and services.

Receive system status updates directly to your phone or email when you sign up for Statuspage. Customize which alerts and notifications you receive so you only get information pertinent to you. Review the complete list of system alerts to learn about any planned outages related to OIT.

Looking to purchase a new laptop? Visit the Dell Technologies website for their custom marketplace specifically designed for CU Denver students. 

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Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

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Self Service Portal

Enter a ticket for assistance

Submit a ticket

Email the Service Desk

24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.


University Access Resources

Multi-Factor Authentication (MFA) with Duo

Category: IT Security Remote Access Software Audience: Faculty Researchers Staff Students Cost: Free
Staff, faculty and students are required to enroll a device in multi-factor authentication (MFA) with Duo to help strengthen security by providing two proofs of your identity.
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Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
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University Credentials

Category: OIT - Categories OIT - Type of software Operating Systems Remote Access Software Audience: Faculty Staff Students Cost: Free
Your university credentials are the username / email address and password pair that provides secure access to several resources at the university, as well as a number of resources provided by the CU system. These services include email, the web login portal, VPN and wireless access.
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Campus Resources

Print Services
Library
Writing Center
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Tools for Learning

Canvas

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Software Audience: Faculty Staff Students Cost: Free
Canvas is the university’s Learning Management System (LMS). Instructors can post content, assessments, activities, and grades in Canvas while communicating with their students. Students can use Canvas to complete coursework and collaborate with their classmates.
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CU Denver Student Computer Labs

Category: Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Software Audience: Students Cost: Free
CU Denver has computer labs available for currently enrolled students. Desktop PC and Mac computers are available for use as well as printing, copying, scanning, and study spaces.
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Grammarly

Category: OIT - Type of software OIT and Partner Supported Software Audience: Faculty Researchers Staff Students Cost: $36.00 per year
Grammarly for Education is an enterprise agreement that allows university faculty, staff and students to utilize the Grammarly tool at a discounted rate. Grammarly is a real-time communication assistant that works across many applications to assist users with grammar and usage, phrasing and readability, spelling and more.  
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Microsoft 365

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students Cost: Free
Word, Excel, PowerPoint, OneNote, OneDrive, Outlook and more - Microsoft 365 is a suite of productivity, storage, multi-media and business applications that allows you to collaborate and share your work across campus, teams and classes.
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Microsoft Teams

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students Cost: Free
Microsoft Teams is a chat-centered workspace in Microsoft 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything — facilitate meetings, chat one-on-one, make audio or video calls, and connect your Teams site to third-party apps safely.
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Zoom

Category: Billing OIT - Categories OIT - Type of software Remote Access Software Web Conferencing Zoom Audience: Faculty Staff Students Cost: Free
Zoom is a best-in-class online communication and collaboration tool that provides video conferencing, web conferencing, and audio conferencing (both device-based and phone), as well as audio/video/sharing, all with an intuitive and easy-to-use user interface.
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Additional Tools and Resources

Adobe for CU Denver Students

Category: Design and Development Marketing and Communications OIT - Categories OIT - Type of software Software Audience: Students Cost: Free
Create amazing work for school and beyond with Adobe products. Make the most of the free Adobe Creative Cloud account for select programs and/or Adobe Express that the university offers every student. Read the "To Access" section before submitting your request.
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Compromised Email Accounts

Category: IT Security OIT - Categories Audience: Faculty Staff Students Cost: Free
If you believe your account has been compromised, the Security and Compliance team is available to assist. There will be an investigation into the compromised account and a process for mitigating future risk. Stop all actions and do not turn off the computer. Contact the Service Desk and report the incident.
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Microsoft OneDrive for Business

Category: Office 365 OIT - Categories OIT - Type of software OneDrive Productivity and Business Software Audience: Faculty Researchers Staff Students Cost: Free
OneDrive for Business is an integral part of Microsoft 365 and provides a place in the cloud where you can store, share and sync your work files.
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Microsoft Outlook Email

Category: Email Office 365 OIT - Categories Software Audience: Faculty Staff Students Cost: Free
All email lives in the cloud at Microsoft 365 and is accessible from any device, anywhere. Benefits of using Outlook include increased mailbox sizes limits up to 50GB, online archive to store old email up to 100GB, capability to send attachments up to 25MB and unlimited storage in the public cloud.
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Namecoach

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: Free
Namecoach allows for accurate or preferred pronunciation of your name. Namecoach is available within Canvas for faculty and students and can be added to other programs such as outlook. Follow the directions below to add a Namebadge to your email signature.
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Phishing Emails

Category: Email IT Security IT Security OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: Free
Phishing is a psychological attack used by cyber criminals to trick you into giving up information or taking an action. Learn more about recognizing phishing attempts.
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