The Service Desk will be closed for Thanksgiving on Thursday, November 26, and will reopen at 7:30 am on Friday, November 27.
Faculty, researchers, students and staff can access university resources and technologies from off-campus.
Resources from the Office of Digital Education, Center for Teaching and Learning, and Thinq Studio to help students succeed as remote learners. Get help with remote learning tools, tips for online learning and more.
Visit the Remote Teaching Resources Hub, a collaborative effort between the Office of Digital Education, Center for Excellence in Teaching and Learning, Thinq Studio, and the Office of Inclusive Excellence in STEM working together to provide resources for remote, online and hybrid teaching.
303-724-4357 (4-HELP)
Monday-Friday, 7:30 a.m. to 5 p.m.
Outage reported
Campus affected: CU Anschutz CU Denver
Reported: 11/24/20 @ 10:30 AM
OIT is experiencing a problem with incoming or outgoing email communications to the Service Desk. Emails to oit-servicedesk@ucdenver.edu are not actively generating tickets within the Cherwell ticketing system. Outgoing communication on existing tickets are also not processing. For any assistance, please call the OIT Service Desk at 303-724-HELP (4357).
Possible service issues
Campus affected: CU Anschutz CU Denver
Reported: 11/23/20 @ 05:00 PM
Some people using iOS 14 or higher may see white screens when trying to authenticate in to university applications. If possible, switch to a device with an earlier version of iOS, android, or desktop/laptop. OIT is continuing to work on a complete resolution.
