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Service Desk Support

Phone Support

303-724-4357 (4-HELP)

Monday-Friday, 7:30 a.m. to 5 p.m.

Chat Portal

Start chat

Monday-Friday, 8 a.m. to 5 p.m.

Self Service Portal

Submit a ticket 

Email the service desk  

Walk-up Support

Please call for assistance during the COVID-19 pandemic.

CU Denver, Lawrence Street Center, 13th Floor, Mon - Fri: 9 a.m. - 4 p.m.

System Status

All Systems Operational

No issues

View system alerts

Report an outage

  • MFA for Microsoft 365 Reminders

    Jul 28, 2020 by Mimi Cohen Dell
    All students, faculty and staff must use Duo Security for MFA to access Microsoft 365 applications including your university email. Visit OIT’s CU Secure and MFA webpage at ucdenver.edu/cu-secure for additional information, helpful documentation and updates.
    Full story

  • New OIT Service Center Launch

    Jun 26, 2020 by Mimi Cohen Dell
    You'll notice a new look and feel to the OIT Service Center. OIT has revised the ticketing system for staff, faculty and students to request assistance with university technology needs.
    Full story

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