Identity Management Maintenance

May 20-23rd, 2025

As part of ongoing efforts to improve user experience and enhance IT security, the Identity Management team will be migrating a key system to the cloud from May 20 to 23. There is no impact expected for existing university users, though new student and employee accounts assigned during this time will be created after this maintenance window. ISS and OIT are working with multiple departments and vendors campuswide to implement this migration quickly and effectively. Please contact the OIT Service Desk at 303-724-4357 if you encounter any issues.

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OIT News and Initiatives

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  • Microsoft Teams Calling Project

    Apr 24, 2025
    The campus is transitioning from the current phone system (Cisco) to Microsoft Teams Calling. The cloud-based Microsoft Teams Calling will streamline communication for you, allowing you to make and receive calls directly within the Teams app from your computer, a mobile device, or a physical phone handset. This means you can stay connected and take important calls whether you're at your desk, hybrid or on the go.  OIT is excited to implement this change to meet the new business goals and needs of our evolving campus. Microsoft Teams Calling offers multiple communication modalities while passing on lower operating costs to the end user. Our team will be working with each department to discover your unique needs prior to any migration. We have split 180 departments and units into several groups, starting with a volunteer pilot group for rigorous testing prior to transitioning other departments or units. This phased approach allows OIT to work directly with each group and learn about each department and unit’s needs to ensure you are getting the best service.
    Full story

  • New Integrated Microsoft 365 Directory

    Apr 15, 2025
    As part of ongoing efforts to improve and strengthen the university’s security posture by proactively addressing out of date technologies, the campus directory website was sunsetted on Thursday, April 10, 2025. For a new directory tool, our IdM modernization and improvement project has updated individual name search functionality within the university's Microsoft 365 suite. This offers a better user experience, more reliable data, and more appropriately meets IT security and compliance Standards. It is immediately available for directory use to university faculty, staff, students and researchers.
    Full story

  • North Classroom Data Center Testing

    Jul 26, 2023
    OIT, in collaboration with the IT Leaders of our schools and colleges, will be simulating a data center outage to test, verify and remediate our planned failover capabilities. Planned failover testing of the North Classroom Data Center is on Sunday, July 30th. This is an estimated 8-hour testing window from 7:00 am to 3:00 pm to evaluate system backup processes and remediate any issues that present. To test these processes, we will be simulating a network outage, but no power or devices will actually be turned off.
    Full story

Virtual desktop upcoming changes

Sep 13, 2019

The CU Denver | Anschutz Medical Campus is experiencing an alarming escalation in the number and level of cyber-attacks directed toward our students, faculty and staff.

As previously announced, the CU Secure project team has been working on the next phase of multi-factor authentication (MFA) to help protect your university credentials and personal data. Because of the increase in cyber-attacks on both campuses, we are moving up implementation of MFA with our virtual desktop system, VMware Horizon, on Monday, October 7. There will be no changes to using the university virtual desktop client. However, if you are working off-campus, you will be prompted to authenticate – to prove you are who you say you are – using our MFA application Duo before you are able to access your virtual desktop. MFA will not be needed if you are using the virtual desktop service on campus or from some of our affiliate networks.

What you need to do before October 7 to ensure you continue to have access to your virtual desktop when working off-campus:

  • Install the Duo app on your preferred device as soon as possible (we highly recommend doing this on your smartphone). Printable pdf instructions for installing and registering for Duo are available. For a quick look into Duo, view this short video.
  • Register for Duo from your laptop or desktop computer.
  • That’s it for now! Please note: If you performed these steps last April to access our new virtual private network (VPN) using Duo for multi-factor authentication, you’re already done with preparations for access to your virtual desktop.

If you need technical assistance or have any questions, please call the OIT service desk at 303.724.4357 (Monday – Friday, 7:30 am – 5 pm) or email the team at oit-servicedesk@ucdenver.edu. Thank you for being an active participant in maintaining the university’s secure environment.  

 

Categories: IT Security OIT - Type of software Remote Access | Tags: cyber-attacks Multi-factor Authentication Security virtual desktop (VDI)

Office of Information Technology

CU Denver

Lawrence Street Center

1380 Lawrence Street

13th Floor

Denver, CO 80204

303-724-4357

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