Researcher Tools and Services

 

Commonly used OIT tools, services, and resources for researchers. To view all services, browse all tools and services.

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Review the complete list of system alerts to learn about any planned outages related to OIT.

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Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

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Chat Support

OIT chat support is currently unavailable. We are working to restore Chat capabilities as quickly as possible.

Please use phone support or one of our self service options for assistance during this time

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Self Service Portal

Enter a ticket for assistance

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24/7 access to the Service Portal, your ticket will be replied to during normal hours of operation in the order it was received.

University Access Resources

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. You will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Omnissa Horizon for remote access.
See full details

Remote Desktop and Thin Clients

Category: Computer and Device Support OIT - Categories OIT - Type of software Remote Access Software Audience: Faculty Staff Cost: Paid subscription for Thin Clients
Remote desktop allows access to university resources, including your regular work desktop, shared internal files, and folders by using the full downloadable Omnissa Horizon Client or the Omnissa Horizon web client through your preferred browser. Thin Clients receive hosted desktop and application computing systems for paid subscribers at the university.
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Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
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Equipment Tools and Resources

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AV Equipment Rentals for CU Denver

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Room Scheduling Audience: Faculty Staff Students Cost: Some services have associated fees
CU Denver offers a convenient AV equipment rental service for faculty and staff, providing access to projectors, microphones, speakers, and other audiovisual tools to support classroom activities and campus events.
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AV Services - CU Anschutz

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: See extended details for service rates
Audiovisual services can be scheduled for classroom and event support including AV technical assist and setup and / or AV staffing for the duration of your event.
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Equipment Rentals

Category: Billing Classroom Support Computer and Device Support Instructional Technology Productivity and Business Room Scheduling Audience: Faculty Researchers Staff Students Cost: See extended details for service rates
You can rent various IT and computer equipment for your classroom and business needs. Some equipment can be rented through the EMS system, other equipment needs to be rented onsite with OIT directly.
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Room Scheduling System (EMS)

Category: OIT - Type of software Productivity and Business Room Scheduling Audience: Faculty Staff Students Cost: Free
This system is used to schedule classrooms and conference rooms, multipurpose meeting rooms, computer teaching labs, small group rooms, lecture halls, and auditoriums as well as AV equipment and facilities services.
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Technology Resources

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Computer and Device Setup

Category: Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Audience: Faculty Staff Cost: Free
The OIT Service Desk provides onsite services to CU Denver faculty and staff including warranty and out-of-warranty support, systems set-up and repair, software installation, hardware upgrade and installation assistance. Our technicians also assist customers with data transfer from their old computer to their new computer upon new equipment installation.
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GitHub Enterprise

Category: OIT - Type of software Productivity and Business Statistical and Mathematical Audience: Faculty Researchers Staff Cost: Free
GitHub is a code repository service that allows developers to store, control, and share their code in a centralized location. OIT, in partnership with all other CU campuses, supports and manages a cloud-based GitHub Enterprise license as well as a CU Denver | Anschutz dedicated GitHub Organization. This service allows university developers (staff and faculty) to create, manage and leverage Public, Internal and Private GitHub Repositories.
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Hard Drive Disposal

Category: Computer and Device Support Audience: Faculty Researchers Staff Cost: Free
Old or unused hard drives from redundant obsolete computers, retired servers, unused flash drives and photocopiers can be disposed of by submitting a request to Facilities Management using the EMS Reservation system.
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Microsoft 365

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students Cost: Free
Word, Excel, PowerPoint, OneNote, OneDrive, Outlook and more - Microsoft 365 is a suite of productivity, storage, multi-media and business applications that allows you to collaborate and share your work across campus, teams and classes.
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Network Services

Category: Billing Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Remote Access Remote Access Audience: Faculty Staff Students Cost: See extended details for service rates
This service request provides wired and wireless computer access to the university's data network. This connectivity allows access to the Internet and to university-managed network-dependent resources (such as servers and applications). *Need to be on VPN or campus network to access button link
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New Equipment Purchases

Category: Computer and Device Support OIT - Categories Audience: Faculty Staff Students Cost: Free
If you need assistance in deciding what equipment will be best suited for your needs, our Service Desk team can assist with a consultation and recommendations before you make your purchase. Our Service Desk will help ensure your purchase meets the university's minimum technology requirements.
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Operating System Support

Category: Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Audience: Faculty Staff Cost: Free
The Service Desk provides faculty and staff support with any Operating System (ex. Windows, Mac) issues or troubleshooting.
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Additional Tools and Resources

R and RStudio

Category: OIT - Type of software Productivity and Business Scientific Illustration Statistical and Mathematical Audience: Faculty Researchers Staff Students
Free software environment for statistical computing and graphics. Alternative to commercial statistical packages like SPSS, SAS, and Stata. Also available for free is RStudio, a powerful user interface for R.
Download R

Download RStudio

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1380 Lawrence Street

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Denver, CO 80204

303-724-4357

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