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Service delivery is on the forefront as OIT continues to make changes to improve. The first noticeable service improvement that you will see from OIT later this month is the launch of our website. The redesigned website, which was built in the new content management system, Sitefinity, is easier to navigate, concise and more user-focused.

A notable feature on the new site is an all-inclusive, categorized list of OIT services. No longer do you need to know which division of OIT handles what request. We gathered feedback from our university community to inform these changes and many of you assisted by completing card sort activities to identify service categories and what service requests belong in each category. The work towards a fully functional self service delivery portal will continue over the next several months.

In addition, we are excited that the new OIT website includes a fully searchable software list of university site licenses as well as applications that can be purchased at a discounted rate. 

Keep an eye out for the official site launch announcement and send over your feedback as we continue to improve our service offerings and delivery. OIT is listening.