OIT News and Initiatives

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  • Microsoft Teams Calling Project

    Apr 24, 2025
    The campus is transitioning from the current phone system (Cisco) to Microsoft Teams Calling. The cloud-based Microsoft Teams Calling will streamline communication for you, allowing you to make and receive calls directly within the Teams app from your computer, a mobile device, or a physical phone handset. This means you can stay connected and take important calls whether you're at your desk, hybrid or on the go.  OIT is excited to implement this change to meet the new business goals and needs of our evolving campus. Microsoft Teams Calling offers multiple communication modalities while passing on lower operating costs to the end user. Our team will be working with each department to discover your unique needs prior to any migration. We have split 180 departments and units into several groups, starting with a volunteer pilot group for rigorous testing prior to transitioning other departments or units. This phased approach allows OIT to work directly with each group and learn about each department and unit’s needs to ensure you are getting the best service.
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  • New Integrated Microsoft 365 Directory

    Apr 15, 2025
    As part of ongoing efforts to improve and strengthen the university’s security posture by proactively addressing out of date technologies, the campus directory website was sunsetted on Thursday, April 10, 2025. For a new directory tool, our IdM modernization and improvement project has updated individual name search functionality within the university's Microsoft 365 suite. This offers a better user experience, more reliable data, and more appropriately meets IT security and compliance Standards. It is immediately available for directory use to university faculty, staff, students and researchers.
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  • North Classroom Data Center Testing

    Jul 26, 2023
    OIT, in collaboration with the IT Leaders of our schools and colleges, will be simulating a data center outage to test, verify and remediate our planned failover capabilities. Planned failover testing of the North Classroom Data Center is on Sunday, July 30th. This is an estimated 8-hour testing window from 7:00 am to 3:00 pm to evaluate system backup processes and remediate any issues that present. To test these processes, we will be simulating a network outage, but no power or devices will actually be turned off.
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MFA for Microsoft 365 Reminders

Jul 28, 2020

Multi-factor authentication (MFA) for Microsoft 365 went live following the completion of spring classes. As a reminder, all students, faculty and staff must use Duo Security for MFA to access Microsoft 365 applications including your university email. Visit OIT’s CU Secure and MFA webpage  for additional information, helpful documentation and updates.

  • OIT highly recommends installing the Duo Mobile app on your smartphone and selecting the Duo Push option for authenticating – it is the easiest method to use! Your personal protected data and password are not accessed by Duo; and, this second factor of authentication is separate from your username and password. More information about MFA and Duo privacy is available on our frequently asked questions page.
  • Be sure you are using an updated version of Outlook (2019 and above) as well as updated operating systems and browsers. A list of recommended devices and requirements for each are locate on our CU Secure / MFA page – scroll down to step #3 – check for supported devices and operating systems.
  • Access your email using the desktop or phone Microsoft Outlook application so that you will not have to authenticate with Duo again for about 90 days.

Still have questions you are unsure about? Contact the OIT Service Desk at 303.724.4357, email oit-servicedesk@ucdenver.edu, or submit a ticket through our new OIT Service Center.

Tags: Duo Email Microsoft Multi-factor Authentication Outlook app

Office of Information Technology

CU Denver

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1380 Lawrence Street

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Denver, CO 80204

303-724-4357

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