Identity Management Maintenance

May 20-23rd, 2025

As part of ongoing efforts to improve user experience and enhance IT security, the Identity Management team will be migrating a key system to the cloud from May 20 to 23. There is no impact expected for existing university users, though new student and employee accounts assigned during this time will be created after this maintenance window. ISS and OIT are working with multiple departments and vendors campuswide to implement this migration quickly and effectively. Please contact the OIT Service Desk at 303-724-4357 if you encounter any issues.

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OIT News and Initiatives

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  • Microsoft Teams Calling Project

    Apr 24, 2025
    The campus is transitioning from the current phone system (Cisco) to Microsoft Teams Calling. The cloud-based Microsoft Teams Calling will streamline communication for you, allowing you to make and receive calls directly within the Teams app from your computer, a mobile device, or a physical phone handset. This means you can stay connected and take important calls whether you're at your desk, hybrid or on the go.  OIT is excited to implement this change to meet the new business goals and needs of our evolving campus. Microsoft Teams Calling offers multiple communication modalities while passing on lower operating costs to the end user. Our team will be working with each department to discover your unique needs prior to any migration. We have split 180 departments and units into several groups, starting with a volunteer pilot group for rigorous testing prior to transitioning other departments or units. This phased approach allows OIT to work directly with each group and learn about each department and unit’s needs to ensure you are getting the best service.
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  • New Integrated Microsoft 365 Directory

    Apr 15, 2025
    As part of ongoing efforts to improve and strengthen the university’s security posture by proactively addressing out of date technologies, the campus directory website was sunsetted on Thursday, April 10, 2025. For a new directory tool, our IdM modernization and improvement project has updated individual name search functionality within the university's Microsoft 365 suite. This offers a better user experience, more reliable data, and more appropriately meets IT security and compliance Standards. It is immediately available for directory use to university faculty, staff, students and researchers.
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  • North Classroom Data Center Testing

    Jul 26, 2023
    OIT, in collaboration with the IT Leaders of our schools and colleges, will be simulating a data center outage to test, verify and remediate our planned failover capabilities. Planned failover testing of the North Classroom Data Center is on Sunday, July 30th. This is an estimated 8-hour testing window from 7:00 am to 3:00 pm to evaluate system backup processes and remediate any issues that present. To test these processes, we will be simulating a network outage, but no power or devices will actually be turned off.
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Zoom Services Available Through EMS App

Apr 12, 2021

Hosting a virtual event using Zoom and don’t know what to do next? OIT’s Technology Support Services team offers a suite of services for hosting and virtually staffing and supporting Zoom webinars and meetings. EMS – the university’s room and resource scheduling system tool – has been updated to include a separate request form for technology assistance for large-scale Zoom gatherings or Zoom events requiring additional support.

image of EMS reservation pageThe new template in the EMS app is for Zoom-only events that require a Zoom Webinar, Zoom Meeting, or both. This paid service includes staffing and support, and the reservation template allows you to include additional customized features in that support such as management of break-out rooms, adding hold music for webinars, and invite reservation management. Learn more about creating a reservation using the new Zoom webinars and meeting staffing and support process.

Need more information about accessing the EMS scheduling system? Go to schedule.ucdenver.edu/EMSWebApp/ and complete the information in the Request An Account section located on the right-hand side of the Home page. Watch our EMS Room and Resource Scheduling System YouTube tutorial video for general information about using the app.

To learn more about Zoom best practices, enabling Zoom features and guidelines on how to use Zoom, please visit the OIT Zoom webpage or the Zoom Support page. More information about remote working collaboration tools are available on the OIT website.

Categories: Room Scheduling Web Conferencing Zoom | Tags: calendar EMS support Zoom

Office of Information Technology

CU Denver

Lawrence Street Center

1380 Lawrence Street

13th Floor

Denver, CO 80204

303-724-4357

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