Connecting to Services and Tools
In addition to the remote work options for using Microsoft 365 applications, the university's virtual private network (VPN) or a remote desktop and applications, there are many collaborative productivity tools to allow you to work with colleagues, teachers and fellow students when you are away from campus. A remote work technical resources one-page document is available for an overview.
These tools allow you to have virtual meetings, online chats, soft phones, and connect remotely to your files and CU Denver | Anschutz Medical Campus resources. Take a look at some of these options and please contact the OIT Service Desk if you need additional assistance getting started:
Meet and collaborate virtually using Zoom by logging in with your university credentials. All faculty, staff and students are licensed for meetings up to 500 participants.
Get started with Zoom instructional videos. You can even use Zoom on the go with the Zoom app for mobile devices!
Please know that the university's Zoom encryption is configured for Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA) compliance; however, be sure to use caution with sensitive information.
Uninvited participants harassing students, faculty and staff during classes and meetings has been on the rise recently. It is very important to follow Zoom’s security best practices. One of the most basic rules is to never share Zoom meeting links on social media, the internet, or any public place. More information about Zoombombing is available from the School of Education and Human Development's Learning Design and Technology webpage.
Duo is a multi-factor authentication (MFA) tool required when connecting to campus resources from remote locations. Using Duo means that an identity thief cannot use a stolen password to access our systems or your personal information without a second proof of your identity. MFA has become one of the best ways to ensure the only person logging into your account is YOU!
Registration and installation of Duo will need to be completed prior to accessing the university network from off-campus. The Duo app will turn your mobile phone, iPad, tablet or landline into a multi-factor authenticator. OIT highly recommends that you install Duo on your mobile phone for the most complete options to authenticate.
Get Started
Step #1: Install the Duo app on your preferred device.
Step #2: Register for Duo from your laptop or desktop computer at: https://passport.ucdenver.edu/CUSecure.php.
More information about installing and registering with Duo is available on the OIT Remote Access webpage. If you need technical assistance installing and registering for Duo Security, please contact the OIT Service Desk.
Want to work on a project with your colleagues, instructors or other students? Teams, which is part of the Office 365 suite of applications, is a tool for collaborating, communicating, document sharing, and is also approved for use with partners outside the university.
OneDrive for Business is an integral part of Office 365 and provides a place in the cloud where you can store, share, and sync your work files. OneDrive can be used to:
Learn how to use OneDrive with these instructional videos from Microsoft.
When you are away from the office, there are a couple options for accessing your calls and voicemail:
The following resources are available from colleges, schools and departments to help you navigate remote work:
OIT Website
Cyber Security and COVID-19
HIPAA and COVID-19
Faculty
Students
More Resources
Additional material to assist with the changes we are experiencing as we work and learn remotely are available throughout our university community. Quick links to some of these sites are:
For the most up-to-date information and resources regarding COVID-19 and our campuses, visit:
The OIT Service Desk is your main point of contact for technology related questions. If you need help with specific school, college or departmental resources, contact your local IT support person.