As part of ongoing efforts to improve user experience and enhance IT security, the Identity Management team will be migrating a key system to the cloud from May 20 to 23. There is no impact expected for existing university users, though new student and employee accounts assigned during this time will be created after this maintenance window. ISS and OIT are working with multiple departments and vendors campuswide to implement this migration quickly and effectively. Please contact the OIT Service Desk at 303-724-4357 if you encounter any issues.
The campus is transitioning from the current phone system (Cisco) to Microsoft Teams Calling. The cloud-based Microsoft Teams Calling will streamline communication for you, allowing you to make and receive calls directly within the Teams app from your computer, a mobile device, or a physical phone handset. This means you can stay connected and take important calls whether you're at your desk, hybrid or on the go.
OIT is excited to implement this change to meet the new business goals and needs of our evolving campus. Microsoft Teams Calling offers multiple communication modalities while passing on lower operating costs to the end user.
Our team will be working with each department to discover your unique needs prior to any migration. We have split 180 departments and units into several groups, starting with a volunteer pilot group for rigorous testing prior to transitioning other departments or units. This phased approach allows OIT to work directly with each group and learn about each department and unit’s needs to ensure you are getting the best service.
As part of ongoing efforts to improve and strengthen the university’s security posture by proactively addressing out of date technologies, the campus directory website was sunsetted on Thursday, April 10, 2025. For a new directory tool, our IdM modernization and improvement project has updated individual name search functionality within the university's Microsoft 365 suite. This offers a better user experience, more reliable data, and more appropriately meets IT security and compliance Standards. It is immediately available for directory use to university faculty, staff, students and researchers.
OIT, in collaboration with the IT Leaders of our schools and colleges, will be simulating a data center outage to test, verify and remediate our planned failover capabilities. Planned failover testing of the North Classroom Data Center is on Sunday, July 30th. This is an estimated 8-hour testing window from 7:00 am to 3:00 pm to evaluate system backup processes and remediate any issues that present. To test these processes, we will be simulating a network outage, but no power or devices will actually be turned off.
Using a listserv instead of eComm for campuswide communication? Beginning later this summer, there will be some changes to the guidelines and processes when using listservs for broader information delivery. All listservs will be required to have a listserv manager (previously referred to as Listserv Owner) so that the list is properly maintained and managed.
In addition, participant recruitment requests for various research studies will be managed and communicated collectively through University Research Communications instead of use of a listserv, such as Activities-Announcements, for single messaging.
It is highly recommended that you work with your department or school’s marketing communication representative for review and best practices support prior to using a current listserv. Oftentimes, communication efforts can be coordinated through other avenues – already created newsletters, for example – to help avoid email fatigue when sending messages too frequently and to the wrong audience.
More information about promoting research activities campuswide and listserv usage will be shared soon!
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