Faculty Tools and Services

Commonly used OIT tools, services, and resources for faculty. To view all services, browse all tools and services.

Receive system status updates directly to your phone or email when you sign up for Statuspage. Customize which alerts and notifications you receive so you only get information pertinent to you.

Review the complete list of system alerts to learn about any planned outages related to OIT.

Phone Icon

Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

Chat logo

Chat Support

OIT chat support is currently unavailable. We are working to restore Chat capabilities as quickly as possible.

Please use phone support or one of our self service options for assistance during this time

self service logo

Self Service Portal

Enter a ticket for assistance

Submit a ticket

Email the Service Desk

24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.

University Access Resources

Search

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. You will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Omnissa Horizon for remote access.
See full details

Remote Desktop and Thin Clients

Category: Computer and Device Support OIT - Categories OIT - Type of software Remote Access Software Audience: Faculty Staff Cost: Paid subscription for Thin Clients
Remote desktop allows access to university resources, including your regular work desktop, shared internal files, and folders by using the full downloadable Omnissa Horizon Client or the Omnissa Horizon web client through your preferred browser. Thin Clients receive hosted desktop and application computing systems for paid subscribers at the university.
See full details

Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
See full details

Technology Resources

AV Equipment Rentals for CU Denver

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Room Scheduling Audience: Faculty Staff Students Cost: Some services have associated fees
CU Denver offers a convenient AV equipment rental service for faculty and staff, providing access to projectors, microphones, speakers, and other audiovisual tools to support classroom activities and campus events. Equipment can be checked out for short-term use in CU-owned buildings by submitting a request through the EMS room scheduling system. Our team ensures the equipment is ready for use, with setup support available as needed to ensure smooth operation during your event or class.
See full details

AV Services

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: See extended details for service rates
Audiovisual services can be scheduled for classroom and event support including AV technical assist and setup and / or AV staffing for the duration of your event.
See full details

Equipment Rentals

Category: Billing Classroom Support Computer and Device Support Instructional Technology Productivity and Business Room Scheduling Audience: Faculty Researchers Staff Students Cost: See extended details for service rates
You can rent various IT and computer equipment for your classroom and business needs. Some equipment can be rented through the EMS system, other equipment needs to be rented onsite with OIT directly.
See full details

Technology Setup and Use in Classrooms

Category: Classroom Support Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: Free
Classroom related audiovisual support is available for courses (no fee) and for non-course related events. This includes setup of equipment, assistance with audio, video and recording devices, assistance with loading of PowerPoint presentations, or other multimedia equipment such as document cameras, DVD/VCRs, audience response systems.
network section break

Academic Tools and Resources

Search

Anthology Ally

Category: Academic Technology Instructional Technology OIT - Type of software Audience: Faculty Staff Students Cost: Free
Anthology Ally is a content accessibility tool built into Canvas. The tool can be used by faculty to improve the accessibility of their course, or made available to students for on-demand universal design options.
See full details

Canvas

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Software Audience: Faculty Staff Students Cost: Free
Canvas is the university’s Learning Management System (LMS). Instructors can post content, assessments, activities, and grades in Canvas while communicating with their students. Students can use Canvas to complete coursework and collaborate with their classmates.
See full details

Coursera

Category: Academic Technology Instructional Technology OIT - Categories OIT - Type of software Software Audience: Faculty Researchers Staff Students Cost: Free
Coursera offers online courses and specializations taught by faculty across the CU system and is available at no cost to all faculty, staff and students. Courses are online and self-paced, so you can learn anywhere, anytime.
See full details

CU Online Open

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Software Audience: Faculty Staff Students Cost: Free
CU Online Open is Canvas but used for non-matriculated users and continuing education students to participate in university sponsored online courses or trainings.
See full details

Microsoft 365

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students Cost: Free
Word, Excel, PowerPoint, OneNote, OneDrive, Outlook and more - Microsoft 365 is a suite of productivity, storage, multi-media and business applications that allows you to collaborate and share your work across campus, teams and classes.
See full details

Microsoft Teams

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students Cost: Free
Microsoft Teams is a chat-centered workspace in Microsoft 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything — facilitate meetings, chat one-on-one, make audio or video calls, and connect your Teams site to third-party apps safely.
See full details

Namecoach

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: Free
Namecoach allows for accurate or preferred pronunciation of your name. Namecoach is available within Canvas for faculty and students and can be added to other programs such as outlook. Follow the directions below to add a Namebadge to your email signature.
See full details

Panopto at CU Denver

Category: Academic Technology Billing Canvas Classroom Support Instructional Technology OIT - Categories OIT - Type of software Software Audience: Faculty Staff Cost: Free
Panopto is used for classroom lecture recording. The system allows faculty and staff to record classes and lectures. Several tools and software work with Panopto including Canvas, Zoom, and Microsoft Teams.
See full details

Poll Everywhere

Category: Canvas Instructional Technology OIT - Categories OIT - Type of software Software Survey tools Audience: Faculty Staff Cost: Free
Faculty and staff can use Poll Everywhere to create and host live polls, view audience responses, and download reports. Polls can be added to PowerPoint presentations, displayed in a web browser, shared with colleagues, or embedded into Canvas.
See full details

Respondus

Category: Academic Technology Canvas Instructional Technology OIT - Categories OIT - Type of software Software Audience: Faculty Staff Students Cost: Free
Respondus Lockdown Browser is an application that can be used within the Canvas LMS to create a secure testing environment by blocking the use of additional applications including other websites during an exam.
See full details

Turnitin

Category: Academic Technology Canvas OIT - Categories Audience: Faculty Staff Students Cost: Free
Turnitin is a software application designed to uphold academic integrity and support the development of original thinking through a robust feedback system. Integrated directly into Canvas, Turnitin allows you to check student work for plagiarism, provide feedback, and improve writing skills.

Zoom

Category: Billing OIT - Categories OIT - Type of software Remote Access Software Web Conferencing Zoom Audience: Faculty Staff Students Cost: Free
Zoom is a best-in-class online communication and collaboration tool that provides video conferencing, web conferencing, and audio conferencing (both device-based and phone), as well as audio/video/sharing, all with an intuitive and easy-to-use user interface.
See full details
network section break

Additional Tools and Resources

Microsoft OneDrive for Business

Category: Office 365 OIT - Categories OIT - Type of software OneDrive Productivity and Business Software Audience: Faculty Researchers Staff Students
OneDrive for Business is an integral part of Microsoft 365 and provides a place in the cloud where you can store, share and sync your work files.
OneDrive for Business Login

With OneDrive

  • Update and share files from any device
  • Work on Office documents with others simultaneously
  • Get 100GB of file storage per user account

You will be prompted to authenticate using the MFA application Duo before you are able to access Microsoft 365 applications including OneDrive. Microsoft 365 applications are available to download for free on up to 5 PCs, Macs or mobile devices to current faculty, staff and students. OIT recommends that you download OneDrive to your home and mobile devices if you plan on accessing your files away from campus. 

OneDrive for Business is configured for HIPAA compliance, so files are all private by default. However, sharing for viewing and editing is easy to do. Learn more on Securing Your Data for OneDrive.  

Training Resources

Getting Started

Microsoft OneDrive Video Tutorials

Associated Documents

Office of Information Technology

CU Denver

Lawrence Street Center

1380 Lawrence Street

13th Floor

Denver, CO 80204

303-724-4357

About OIT
Remote and Hybrid Working
IT Accessibility
Partner Websites