Commonly used OIT tools, services, and resources for IT professionals. To view all services, browse all tools and services.
Receive system status updates directly to your phone or email when you sign up for Statuspage. Customize which alerts and notifications you receive so you only get information pertinent to you.
Review the complete list of system alerts to learn about any planned outages related to OIT.
Phone Support
Contact us over the phone for assistance
303-724-4357 (4-HELP from a campus phone)
7:30 a.m. to 6 p.m., Monday - Thursday
7:30 a.m. to 5 p.m., Friday
OIT chat support is currently unavailable. We are working to restore Chat capabilities as quickly as possible.
Please use phone support or one of our self service options for assistance during this time
Self Service Portal
Enter a ticket for assistance
24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.
The Health Insurance Portability and Accountability Act (HIPAA) is important for all university faculty, staff, and students to follow. IT professionals help uphold HIPAA compliance when it comes to data security and other device security measures. Stay up to data on HIPAA security policies and practices for the university and CU Anschutz Medical Campus.
The feature allows you to be able to require registration and offer a Q&A option for participants to submit questions. Visit the Zoom support webpage for a feature comparison of Zoom Meetings and Webinars.
| Capacity | Details |
| Zoom Webinar License for 100 participants | Contact the OIT Service Desk for more information. |
| Zoom Webinar License for 500 participants | Contact the OIT Service Desk for more information. |
Zoom Webinar License for 1,000 participants | Order a Zoom Webinar for 1,000 participants from the OnTheHub software store. The cost is $3,400 per client / Core Education Course / per year. |
| Zoom Webinar License for 3,000 participants | Contact the OIT Service Desk for more information. |
The cost for support is calculated on an hourly basis. Services include comprehensive technical support to ensure your webinar runs smoothly. This covers setup, troubleshooting and real-time assistance during the event.
| Capacity | Cost | Details |
| Zoom webinar for up to 1,000 participants during business hours (M-F, 7:30 AM - 5 PM); includes technical assistance | $123.00 per hour | $75.00 per hour for Core Education Courses |
| Zoom webinar for up to 1,000 participants during non-business hours (after 5 PM); includes technical assistance | $144.00 per hour | |
| Zoom webinar for up to 3,000 participants during business hours (M-F, 7:30 AM - 5 PM); includes technical assistance | $298.00 per hour | $250.00 per hour for Core Education Courses |
| Zoom webinar for up to 3,000 participants during non-business hours (after 5 PM); includes technical assistance | $319.00 per hour |
In addition, Microsoft Teams live events provide tools to schedule webinar events and manage attendee registration as well. Microsoft Teams live events are enabled for all university staff, faculty and students. Live events provide similar functionality to a Zoom Webinar and does not require any additional cost to use. Click on the Calendar in Teams and click on the down arrow next to New meeting to view the Live event option.
