Increased Student Persistence
Early Action helped increase student retention of 71.5%
We recently had our highest level of student persistence for students on Early Action at 71.5% (F21-Spr22).The Office of Student Success implements the high-impact practice of Early Action. We send out a prompt through EAB's student success platform, Navigate, to ask faculty to identify students that may benefit from additional support. Our team is focused on providing students with holistic support through strengths-based outreach, critical conversations, and triage to student support teams.
Early Action helps students by connecting them to useful resources that will support them in their current situation. Efforts will be made to personally reach out to students by our team and campus partners if needed. Our partners consist of academic support offices, academic advisors and student success staff.
We ask your instructors to submit a report with any of their students that they'd like us to contact. This may be because you missed a few classes, could benefit from tutoring, are missing assignments, or for just a general check-in. You may receive a phone call or email from our office checking in with you during the semester. This is meant to be a call to action, and we believe that you are capable of having a successful semester. We can connect you with different on-campus resources or help you start critical conversations with your professor, advisor, or other person on campus. We encourage you to engage in this process, and remember- we're here to help!
Your Academic Advisor is an excellent resource. Along with course registration, planning your schedule, and learning more about degree requirements, advisors can connect you with the right resources and guide you along their entire academic journey.
Schedule an appointment with your advisor here!
The Auraria Library is an great resource for improving research skills and gathering materials for coursework. In addition to course reserve textbooks and computer labs, the library is an excellent place to study alone or with friends.
At CU Denver, billing and payments are handled by the Bursar's Office. Their website is designed to share everything you need to know about your tuition bill.
DRS promotes an inclusive experience and equal access for students to all aspects of campus life. They will coordinate reasonable accommodations to provide students equal access to the university’s programs, activities, and services.
The Financial Aid office helps students find assistance and services that can help you pay for college. They can assist in financial literacy as well as help you navigate grants and student loans.
The LRC provide several different services that cater to every student's specific learning requirements. Use their website as a one-stop-shop to learn more about their services and make an appointment for the ones that best suit your needs. Each service provided by the Learning Resources Center is available at no additional cost for fee-paying CU Denver students.
Academic Coaching workshops help students build and hone their working skills, like time management, which are also helpful for your future career.
Peer Tutoring is available for any of the listed classes. Work with a peer that took this class and did well.
RISE The Resources for Immigrant Students and English Language Learners (RISE) program is an academic and social support program that has a goal to support immigrant and English Language Learners by providing them with one-on-one meetings in which they can talk about their academic needs.
Workshops offer a variety of services and resources so you can discover the learning and study methods that work best for you.
(MaSS, formerly MERC) is tutoring specific to math and statistics based courses.
OIT is responsible for technology support for the entire campus. Here you can find help with programs, software, and hardware essential to your education and college experience.
The Registrar's office houses your student records and important paperwork. Their team brings expertise in areas related to registration, academic calendars, catalogs, degree audit, grade collection, diplomas, transcripts, enrollment certification, veteran education benefits, and more.
The Writing Center empowers student writers through collaborative discussion and instruction, no matter the project size or discipline.
Many students don't know how to start a conversation with an instructor. This template provides a general script to help you start the conversation with your professor. Any of our staff are glad to help you craft a more specific email, just contact us!
CU Denver recognizes the role that family and support systems play in a student's success. We welcome you to get involved starting here.
Our goal is to support you during your time here as a CU Denver Lynx. In addition to referral-based outreach, we are happy to help connect you with any resources. We're here to help!
We are available to you Monday-Friday, 9AM-5PM.
Phone: 303-315-0259
Email: student.success@ucdenver.edu
First Week Absences Report: January 23 – January 30 (16-week courses only)
Course Progress Report: February 15 – March 17
*Modified Course Progress Reports:
First 8-week session: February 1 – February 15
Second 8-week session: April 3 – April 17
International College Beijing (ICB): March 8 - March 31
We are continuing to implement a positive referral, called “Keep Up the Great Work!”. This referral should be used when you want to acknowledge that your student is doing a great job in class and to recognize their hard work. We’re hoping that this positive referral process will increase engagement and students’ sense of belonging on campus. Students with this referral will receive a personalized, encouraging email from our office.
The chart below outlines our outreach strategy. We will reach out to the students to better understand their situation, offer support and resources, and advise them on a course of action.
Referral | Outreach & Triage |
Academic Readiness Support Suggested | Student Success → Academic Support Community (as needed) |
Assignments or Tests Missing | Student Success → Advising Community (as needed) |
Content Tutoring | Student Success → Academic Support Community (as needed) |
Keep Up the Great Work! | Student Success |
Low Attendance or Participation Pattern | Student Success → Advising Community (as needed) |
Note: For SEHD students, the Student Success Center will be included. Additionally, TRIO, ISSS and VMSS, and other coaching units are notified.
Submit Early Action when a student:
Submit a CARE report when a student:
*Please contact the CARE team at 303-315-7306 if you have any questions about CARE reports.
Submit Early Action when a student:
Submit an Advising referral when a student:
You may also submit a referral at any point in the semester where you want to notify support staff that the student:
You can submit the "Student Success Initiatives" referral through Navigate, which will be directly triaged to our team for outreach.
The Student Success Initiatives team will be performing all triage and outreach to get students connected to the correct resource as efficiently as possible. We are focused on providing holistic academic and goal-oriented support to students with Early Action referrals. We will involve advisors only when deemed necessary, such as when a student needs to revisit their course schedule, investigate different majors, or consider dropping a class.
We know that the relationship between faculty and students is deeply important to student success. We highly recommend you first talk to the student about their progress in your course and let them know to expect a phon call or email from support staff. Member of the SEP Project have also developed an insert that you can include in your syllabi:
Succeeding at college does not mean that you don’t struggle in a class or classes or during particular semesters. My goal as your instructor and our goal at CU Denver is to do all we can to support every student and facilitate their success. Early Action (Course Progress Report: CPR) is one of the ways we try to support our students. It’s a process by which individual courses can link you to campus supports and it’s a time for your instructors to let you know what changes you can make toward success in the course and engage in a learning partnership with you. This is a way to open up the conversation between you and your instructor so that together you can work out how to achieve your goals in the course.
Getting an Early Action communication is not an indication that you will not succeed in the course. It is a call to action. You might get an email or phone call. Please engage in this process. Students who have taken advantage of resources offered them are able to move forward and succeed in the course.
Center for Excellence in Teaching & Learning Their goal is to enhance excellence in education through the development of faculty committed to implementing and advancing effective teaching practices. They are here to support you at any stage of your teaching career!
Red Folder Resources for faculty and staff to help identify and respond to students in crisis.
Supporting Your Students in Spring 2022 Faculty spend more time with students than anyone else on campus, making them critical partners in supporting students and their success. Here are some tips on further supporting students!
Increased Student Persistence
Early Action helped increase student retention of 71.5%
We recently had our highest level of student persistence for students on Early Action at 71.5% (F21-Spr22).Increased Student Contact
We have increased our contact made rate to 40.6%
We have improved contact rates with students to 40.6% in Spr22. This means that we had a two-way conversation with the student about the course they received a referral in. These conversations are either over the phone or through email.Improved Student GPA
We have helped 6.8% more students on Early Action achieve passing grades
Students who connected with the Early Action team or a triage partner were more likely to pass their classes. 6.8% more students passed classes after a conversation with Early Action staff than those who did not make contact.Tableau Dashboards
We are working on two dashboards in Tableau: One for faculty participation by section, and one with aggregate student outcomes. We will announce when these are ready to our campus partners.