In 2025, CU Denver returned to Navigate360. Navigate is a centralized platform that brings together the tools, people, and data that support student success. Designed for both staff and students, Navigate will help CU Denver deliver proactive, personalized support by connecting services across campus. Students can easily schedule appointments, stay on top of tasks and deadlines, and access the resources they need, all in one place. Powerful analytics and reporting tools offer real-time insight into student engagement and outcomes, helping institutions identify barriers, close equity gaps, and make informed decisions. With Navigate, campuses can deliver wrap-around support that’s timely, connected, and built for impact.
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CU Denver uses Mainstay as a tool to increase student retention. Mainstay’s Engagement Platform empowers universities to engage in conversations that drive action at scale. Mainstay combines rigorous research methods with a behavioral intelligence framework designed to help students get the answers they need along with proactive support by blending proactive and reactive engagement with relevant, empathetic messaging. Through Milo the Chatbot, we have developed:
- A comprehensive communication plan based on the most critical milestones in the student journey
- The ability to perform proactive outreach and intake information from students to help us better support them
Additionally, Milo the Chatbot, provides
- Personalized support for every learner, 24/7
- Conversational AI which engages proactively and reactively through SMS text messaging and web chat
- Live chat handoff which enables our student success staff to communicate with learners in real time
- Deep insight into the student experience with reporting and analytics