Images Bug

The problem



Images do not show up when added to Content Blocks, the rich text area of Highlight Boxes, Accordions, Tabs, and Featured Tabs

Instead a broken image icon appears. Sitefinity cannot locate the image or display it. 

This is a byproduct of the multisite environment and the fact that the University’s centralized image library is shared with each subsequent site. The central image library must continue to be shared to accommodate curated imagery, as well as images for global content types like “People”.

Documents and videos inserted into these widgets will be similarly impacted.

The Workaround


  1.       Edit a page
  2.       Locate and Edit the Widget, ex: Content Block
  3.       Click the “Image”, “Document” or “Video” button in the WYSIWYG toolbar

 

CT Bug Fix Step 1

3.     On the upper left of the “Select” interface, choose your library from the dropdown, avoid “Default Libraries”

4.     After selecting the Library, you may then use the options on the right side to drill down through your image folders and locate            the desired image.

CTBugFix_Step3