Identity Management Maintenance

May 20-23rd, 2025

As part of ongoing efforts to improve user experience and enhance IT security, the Identity Management team will be migrating a key system to the cloud from May 20 to 23. There is no impact expected for existing university users, though new student and employee accounts assigned during this time will be created after this maintenance window. ISS and OIT are working with multiple departments and vendors campuswide to implement this migration quickly and effectively. Please contact the OIT Service Desk at 303-724-4357 if you encounter any issues.

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OIT News and Initiatives

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  • Microsoft Teams Calling Project

    Apr 24, 2025
    The campus is transitioning from the current phone system (Cisco) to Microsoft Teams Calling. The cloud-based Microsoft Teams Calling will streamline communication for you, allowing you to make and receive calls directly within the Teams app from your computer, a mobile device, or a physical phone handset. This means you can stay connected and take important calls whether you're at your desk, hybrid or on the go.  OIT is excited to implement this change to meet the new business goals and needs of our evolving campus. Microsoft Teams Calling offers multiple communication modalities while passing on lower operating costs to the end user. Our team will be working with each department to discover your unique needs prior to any migration. We have split 180 departments and units into several groups, starting with a volunteer pilot group for rigorous testing prior to transitioning other departments or units. This phased approach allows OIT to work directly with each group and learn about each department and unit’s needs to ensure you are getting the best service.
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  • New Integrated Microsoft 365 Directory

    Apr 15, 2025
    As part of ongoing efforts to improve and strengthen the university’s security posture by proactively addressing out of date technologies, the campus directory website was sunsetted on Thursday, April 10, 2025. For a new directory tool, our IdM modernization and improvement project has updated individual name search functionality within the university's Microsoft 365 suite. This offers a better user experience, more reliable data, and more appropriately meets IT security and compliance Standards. It is immediately available for directory use to university faculty, staff, students and researchers.
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  • North Classroom Data Center Testing

    Jul 26, 2023
    OIT, in collaboration with the IT Leaders of our schools and colleges, will be simulating a data center outage to test, verify and remediate our planned failover capabilities. Planned failover testing of the North Classroom Data Center is on Sunday, July 30th. This is an estimated 8-hour testing window from 7:00 am to 3:00 pm to evaluate system backup processes and remediate any issues that present. To test these processes, we will be simulating a network outage, but no power or devices will actually be turned off.
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CU Secure: Rollout of multi-factor authentication with VPN access

Mar 22, 2019

The new University of Colorado Denver | Anschutz Medical Campus GlobalProtect VPN service using the multi-factor authentication application Duo is live. Remember: access to the previous VPN will expire on Friday, March 29, so act soon!

Our new VPN works in in concert with multi-factor authentication (MFA) which is very similar to methods many of us already use to access bank accounts and other secure online environments. Adding the multi-factor authentication security measure is designed to help safeguard student, faculty and staff personal information as well as the university systems and data that we work with each day.

What you need to do

  1. Register for MFA with Duo Security. OIT recommends that faculty, staff and students download the MFA app Duo to a smartphone. It is an effective and convenient way to authenticate that you are YOU - since you are likely to have your smartphone or tablet with you when you need to use Duo. The Duo Mobile app works even if you don’t have a wireless connection. And, if you prefer not to have the Duo app on your phone or other mobile device, authentication is also available through your landline.
  2. Download and install GlobalProtect VPN. Access to the current VPN will no longer work beginning Friday, March 29, so be sure to setup the new VPN after you have registered for multi-factor authentication with Duo. The VPN download links and installation instructions are available on the OIT CU Secure webpage.
  3. Start using the GlobalProtect VPN with multi-factor authentication! Check our project webpage for instructions and FAQs. If you need additional assistance, please reach out to the OIT Service Desk by calling 303.724.4357.
Categories: IT Security OIT - Categories Software VPN or remote access | Tags: CU Secure Duo GlobalProtect Multi-factor Authentication Secure Campus virtual private network

Office of Information Technology

CU Denver

Lawrence Street Center

1380 Lawrence Street

13th Floor

Denver, CO 80204

303-724-4357

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