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Career Family Summary: Jobs in this career family support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration.
Professional Level Summary: Associate Directors are responsible for working closely with the Director to manage a department or specific areas of a department. These positions recommend strategy, have responsibility for fiscal and/or human resources and have the authority to act on the Director's behalf.
Minimum Qualifications:
  • A bachelor's degree in a related field
  • Five (5) years of related professional experience from areas that demonstrated past experience that support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration, dean of students, conduct and health & wellbeing. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's degree or terminal degree in a related field
  • Six (6) years of related professional experience in Student Services, including advising, admissions, registration, enrollment, and other related fields.
  • Related professional experience as director, department supervisor, work leader, or staff authority
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices. 
  • Ability to perform duties independently without guidance and direction from other professionals. 
  • Ability to articulate the University's mission and the importance of the strategic plan 
  • Ability to manage ambiguous situations and/or information and translate them into results
  • Ability to demonstrate exceptional management and leadership qualities 
  • Ability to manage multiple projects and tasks simultaneously while maintaining a high attention to detail 
  • Ability to effectively plan and establish program goals and objectives 
  • Demonstrate progressive supervisory qualities.
Supervision Exercised: No cap on supervision exercised. Should not supervise a higher professional level position.
FLSA Status: Exempt
Career Family Summary: Jobs in this career family support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration.
Professional Level Summary: Assistant Directors have responsibility for projects, functions or processes within a department. These positions may recommend strategy and provide professional support to Directors and may have the authority to act on the Director's behalf. Assistant Directors typically supervise other staff but do not generally control the allocation of fiscal or human resources.
Minimum Qualifications:
  • A bachelor's degree in a related field
  • Four (4) years of related professional experience from areas that demonstrated past experience that support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration, dean of students, conduct and health & wellbeing. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's degree or terminal degree in a related field
  • Five (5) years of related professional experience in Student Services, including advising, admissions, registration, enrollment, and other related fields. 
  • Related professional experience as director, project/program supervisor, work leader, or staff authority
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices. 
  • Ability to perform duties independently without guidance and direction from other professionals. 
  • Ability to articulate the University's mission and the importance of the strategic plan 
  • Ability to manage ambiguous situations and/or information and translate them into results
  • Ability to demonstrate exceptional management and leadership qualities 
  • Ability to manage multiple projects and tasks simultaneously while maintaining a high attention to detail 
  • Ability to effectively plan and establish program goals and objectives 
  • Demonstrate progressive supervisory qualities.
Supervision Exercised: No cap on supervision exercised. Should not supervise a higher professional level position.
FLSA Status: Exempt
Career Family Summary: Jobs in this career family support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration.
Professional Level Summary: Program Directors are responsible for the ongoing leadership and oversight of a program or function, including the development of strategies and processes which contribute to the University and/or campus mission and accountability for services provided. These positions typically do not supervise others.
Minimum Qualifications:
  • A bachelor's degree in a related field
  • Four (4) years of related professional experience from areas that demonstrated past experience that support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration, dean of students, conduct and health & wellbeing. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's degree or terminal degree in a related field
  • Five (5) years of related professional experience in Student Services, including advising, admissions, registration, enrollment, and other related fields. 
  • Related professional experience as director, project/program supervisor, work leader, or staff authority
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices. 
  • Ability to perform duties independently without guidance and direction from other professionals. 
  • Ability to articulate the University's mission and the importance of the strategic plan 
  • Ability to manage ambiguous situations and/or information and translate them into results
  • Ability to demonstrate exceptional management and leadership qualities 
  • Ability to manage multiple projects and tasks simultaneously while maintaining a high attention to detail 
  • Ability to effectively plan and establish program goals and objectives 
  • Demonstrate progressive supervisory qualities.
Supervision Exercised: Can supervise students. No cap on # of students. May supervise no more than two (2) 2.0 FTE. If the position has supervision exceeding two (2) 2.0 FTE the department should be able to provide a clear justification as to why the org. structure cannot support a higher level position
FLSA Status: Exempt
Career Family Summary: Jobs in this career family support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration.
Professional Level Summary: Managers are responsible for the day-to-day operation of functional work units, including the development and implementation of processes consistent with college, school or departmental strategies and processes and the supervision of professional and support staff.
Minimum Qualifications:
  • A bachelor's degree in a related field
  • Three (3) years of related professional experience from areas that demonstrated past experience that support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration, dean of students, conduct and health & wellbeing. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's degree or terminal degree in a related field
  • Four (4) years of related professional experience in Student Services, including advising, admissions, registration, enrollment, and other related fields. 
  • Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices. 
  • Ability to perform duties independently without guidance and direction from other professionals. 
  • Ability to articulate the University's mission and the importance of the strategic plan 
  • Ability to manage ambiguous situations and/or information and translate them into results
  • Ability to demonstrate exceptional management and leadership qualities 
  • Ability to manage multiple projects and tasks simultaneously while maintaining a high attention to detail 
  • Ability to effectively plan and establish program goals and objectives 
  • Demonstrate progressive supervisory qualities.
Supervision Exercised: No cap on supervision exercised. Should not supervise a higher professional level position.
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration.
Professional Level Summary: Program Managers are responsible for the day-to-day operation of a program, function or work unit, including the development and implementation of processes consistent with college, school or departmental strategies and processes. These positions typically do not supervise others.
Minimum Qualifications:
  • A bachelor's degree in a related field
  • Three (3) years of related professional experience from areas that demonstrated past experience that support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration, dean of students, conduct and health & wellbeing. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's degree or terminal degree in a related field
  • Four (4) years of related professional experience in Student Services, including advising, admissions, registration, enrollment, and other related fields.
  • Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices. 
  • Ability to perform duties independently without guidance and direction from other professionals. 
  • Ability to articulate the University's mission and the importance of the strategic plan 
  • Ability to manage ambiguous situations and/or information and translate them into results
  • Ability to demonstrate exceptional management and leadership qualities 
  • Ability to manage multiple projects and tasks simultaneously while maintaining a high attention to detail 
  • Ability to effectively plan and establish program goals and objectives 
  • Demonstrate progressive supervisory qualities.
Supervision Exercised: Can supervise students. No cap on # of students. May supervise no more than one (1) 1.0 FTE. If the position has supervision exceeding one (1) 1.0 FTE the department should be able to provide a clear justification as to why the org. structure cannot support a higher level position
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration.
Professional Level Summary: Principal Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. Work is performed at an advanced or expert level. Principal Professionals are either work leads over others or are considered a subject matter expert in a particular area.
Minimum Qualifications:
  • A bachelor's degree in a related field
  • Three (3) years of related professional experience from areas that demonstrated past experience that support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration, dean of students, conduct and health & wellbeing.
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's degree or terminal degree in a related field
  • Four (4) years of related professional experience in Student Services, including advising, admissions, registration, enrollment, and other related fields. 
  • Related professional experience as an expert, specialist, staff authority, or work leader
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills. 
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices. 
  • Ability to perform duties independently without guidance and direction from other professionals. 
  • Ability to articulate the University's mission and the importance of the strategic plan 
  • Ability to manage ambiguous situations and/or information and translate them into results 
  • Ability to obtain expert proficiency with University systems and processes.
Supervision Exercised:
  • Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification). 
  • Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Principal Professional
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration.
Professional Level Summary: Senior Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. Work is performed fully independently.
Minimum Qualifications:
  • A bachelor's degree in a related field
  • Two (2) years of related professional experience from areas that demonstrated past experience that support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration, dean of students, conduct and health & wellbeing. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Three (3) years of related professional experience in Student Services, including advising, admissions, registration, enrollment, and other related fields. 
  • Related professional experience as an expert, specialist, staff authority, or work leader
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills. 
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.  
  • Ability to perform duties independently without guidance and direction from other professionals. 
  • Ability to articulate the University's mission and the importance of the strategic plan.
Supervision Exercised:
  • Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification). 
  • Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Senior Professional
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration.
Professional Level Summary: Professionals at the intermediate level are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. At the intermediate level, duties may be more limited in scope and are performed with guidance and direction from other professionals.
Minimum Qualifications:
  • A bachelor's degree in a related field
  • One (1) year of related professional experience from areas that demonstrated past experience that support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration, dean of students, conduct and health & wellbeing. 
  • Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications: Two (2) years of related professional experience in Student Services, including advising, admissions, registration, enrollment, and other related fields. 
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills. 
  • Demonstrate an understanding of access and engagement with a commitment to developing equitable practices.
Supervision Exercised:

Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification). 

Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Intermediate Professional
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family support students' emotional and physical well-being and intellectual, cultural and social development outside the context of the formal instruction program or traditional academic unit. Functions include student counseling, career guidance, residence life, multicultural affairs, support of student activities and organizations, recreation services and intramural athletics administration.
Professional Level Summary: Professionals at the entry level are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. At the entry level, duties are limited in scope and are performed with guidance and direction from other professionals and are performed in a training and development capacity.
Minimum Qualifications:
  • A bachelor's degree. 
  • Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications: One (1) year of related professional experience in Student Services, including advising, admissions, registration, enrollment, and other related fields. 
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills. 
  • Demonstrate an understanding of access and engagement with a commitment to developing equitable practices.
Supervision Exercised:

Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification). 

Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Entry Professional
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit.
Professional Level Summary: Directors are responsible for the ongoing leadership and oversight of a department, including the development of strategies and processes which contribute to the University and/or campus mission and accountability for services provided. Directors are responsible and accountable for the analysis of fiscal and human resources required to achieve department objectives including hiring, compensation, termination, and performance management of subordinate employees.
Minimum Qualifications:
  • A bachelor’s degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • Six (6) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field.
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's degree or terminal degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • Seven (7) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field
  • Related professional experience as director, department supervisor, work leader, or staff authority
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills. 
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices. 
  • Ability to perform duties independently without guidance and direction from other professionals. 
  • Ability to articulate the University's mission and the importance of the 2030 strategic plan 
  • Ability to manage ambiguous situations and/or information and translate them into results 
  • Ability to demonstrate exceptional management and leadership qualities
  • Ability to manage and oversee multiple projects and tasks simultaneously while maintaining a high attention to detail 
  • Ability to effectively plan, establish and implement program goals and objectives
  • Demonstrate ongoing leadership and oversight of a department, including the development of strategies and processes which contribute to the University and/or campus mission and accountability for services provided.
  • Ability to determine and implement a department's processes and strategic plans
  • Ability to develop strategic plans that align with the goals of the University
  • Demonstrate responsibility and accountability for the analysis of fiscal and human resources required to achieve department objectives including hiring, compensation, termination, and performance management. 
  • Demonstrate progressive supervisory qualities
Supervision Exercised: No cap on supervision exercised.
FLSA Status: Exempt
Career Family Summary: Jobs in this career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit.
Professional Level Summary: Associate Directors are responsible for working closely with the Director to manage a department or specific areas of a department. These positions recommend strategy, have responsibility for fiscal and/or human resources and have the authority to act on the Director's behalf.
Minimum Qualifications:
  • A bachelor’s degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • Five (5) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field. 
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's degree or terminal degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • Six (6) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field
  • Related professional experience as director, department supervisor, work leader, or staff authority
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
  • Ability to perform duties independently without guidance and direction from other professionals.
  • Ability to articulate the University's mission and the importance of the 2030 strategic plan
  • Ability to manage ambiguous situations and/or information and translate them into results
  • Ability to demonstrate exceptional management and leadership qualities
  • Ability to manage and oversee multiple projects and tasks simultaneously while maintaining a high attention to detail
  • Ability to effectively plan, establish and implement program goals and objectives
  • Ability to manage the day-to-day oversight of a department and its program processes, workflow and administration
  • Ability to determine and implement a department's processes and strategic plans
  • Ability to develop strategic plans that align with the goals of the University
  • Demonstrate progressive supervisory qualities
Supervision Exercised: No cap on supervision exercised. Should not supervise a higher professional level position.
FLSA Status: Exempt
Career Family Summary: Jobs in this career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit.
Professional Level Summary: Assistant Directors have responsibility for projects, functions or processes within a department. These positions may recommend strategy and provide professional support to Directors and may have the authority to act on the Director's behalf. Assistant Directors typically supervise other staff but do not generally control the allocation of fiscal or human resources.
Minimum Qualifications:
  • A bachelor’s degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • Four (4) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field.
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's degree or terminal degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • Five (5) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field
  • Related professional experience as director, project/program supervisor, work leader, or staff authority
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
  • Ability to perform duties independently without guidance and direction from other professionals.
  • Ability to articulate the University's mission and the importance of the 2030 strategic plan
  • Ability to manage ambiguous situations and/or information and translate them into results
  • Ability to demonstrate exceptional management and leadership qualities
  • Ability to manage and oversee multiple projects and tasks simultaneously while maintaining a high attention to detail 
  • Ability to effectively plan, establish and implement program goals and objectives
  • Ability to manage day-to-day oversight of program processes, workflow and administration
  • Ability to determine and implement program scope, set deadlines and delegate tasks to team members
  • Ability to develop strategic plans that align with the goals of the University
  • Demonstrate progressive supervisory qualities
Supervision Exercised: No cap on supervision exercised. Should not supervise a higher professional level position.
FLSA Status: Exempt
Career Family Summary: Jobs in this career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit.
Professional Level Summary: Program Directors are responsible for the ongoing leadership and oversight of a program or function, including the development of strategies and processes which contribute to the University and/or campus mission and accountability for services provided. These positions typically do not supervise others.
Minimum Qualifications:
  • A bachelor’s degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • Four (4) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field.
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's degree or terminal degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • Five (5) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field
  • Related professional experience as director, project/program supervisor, work leader, or staff authority
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
  • Ability to perform duties independently without guidance and direction from other professionals.
  • Ability to articulate the University's mission and the importance of the 2030 strategic plan
  • Ability to manage ambiguous situations and/or information and translate them into results 
  • Ability to demonstrate exceptional management and leadership qualities
  • Ability to manage and oversee multiple projects and tasks simultaneously while maintaining a high attention to detail 
  • Ability to effectively plan, establish and implement program goals and objectives
  • Ability to manage day-to-day oversight of program processes, workflow and adminstration
  • Ability to develop strategic plans that align with the goals of the University.
  • Demonstrate progressive supervisory qualities
Supervision Exercised: Can supervise students. No cap on # of students. May supervise no more than two (2) 2.0 FTE. If the position has supervision exceeding two (2) 2.0 FTE the department should be able to provide a clear justification as to why the org. structure cannot support a higher level position
FLSA Status: Exempt
Career Family Summary: Jobs in this career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit.
Professional Level Summary: Managers are responsible for the day-to-day operation of functional work units, including the development and implementation of processes consistent with college, school or departmental strategies and processes and the supervision of professional and support staff.
Minimum Qualifications:
  • A bachelor’s degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • Three (3) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field.
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's degree or terminal degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • Four (4) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field
  • Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
  • Ability to perform duties independently without guidance and direction from other professionals.
  • Ability to articulate the University's mission and the importance of the 2030 strategic plan
  • Ability to manage ambiguous situations and/or information and translate them into results 
  • Ability to demonstrate exceptional management and leadership qualities
  • Ability to manage multiple projects and tasks simultaneously while maintaining a high attention to detail
  • Ability to effectively plan, assign, delegate and supervise the work of others
  • Demonstrate progressive supervisory qualities
Supervision Exercised: No cap on supervision exercised. Should not supervise a higher professional level position.
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit.
Professional Level Summary: Program Managers are responsible for the day-to-day operation of a program, function or work unit, including the development and implementation of processes consistent with college, school or departmental strategies and processes.  These positions typically do not supervise others.
Minimum Qualifications: Currently in a Faculty position at CU
Preferred Qualifications:
  • Master's degree or terminal degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • Four (4) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field
  • Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
  • Ability to perform duties independently without guidance and direction from other professionals.
  • Ability to articulate the University's mission and the importance of the strategic plan
  • Ability to manage ambiguous situations and/or information and translate them into results
  • Ability to demonstrate exceptional management and leadership qualities
  • Ability to manage multiple projects and tasks simultaneously while maintaining a high attention to detail
  • Ability to effectively plan and establish program goals and objectives
  • Demonstrate progressive supervisory qualities
Supervision Exercised: Can supervise students. No cap on # of students. May supervise no more than one (1) 1.0 FTE. If the position has supervision exceeding one (1) 1.0 FTE the department should be able to provide a clear justification as to why the org. structure cannot support a higher level position
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit.
Professional Level Summary: Principal Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. Work is performed at an advanced or expert level.� Principal Professionals are either work leads over others or are considered a subject matter expert in a particular area.
Minimum Qualifications:
  • A bachelor’s degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • Three (3) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field.
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's degree or terminal degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • Four (4) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field
  • Related professional experience as an expert, specialist, staff authority, or work leader
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
  • Ability to perform duties independently without guidance and direction from other professionals.
  • Ability to articulate the University's mission and the importance of the strategic plan.
  • Ability to manage ambiguous situations and/or information and translate them into results.
  • Ability to obtain expert proficiency with University systems and processes
Supervision Exercised:

Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification).

Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Principal Professional
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit.
Professional Level Summary: Senior Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. Work is performed fully independently.
Minimum Qualifications:
  • A bachelor’s degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • Two (2) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field.
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Three (3) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field
  • Related professional experience as an expert, specialist, staff authority, or work leader
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
  • Ability to perform duties independently without guidance and direction from other professionals.
  • Ability to articulate the University's mission and the importance of the strategic plan.
Supervision Exercised:

Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification).

Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Senior Professional

 
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit.
Professional Level Summary: Professionals at the intermediate level are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. At the intermediate level, duties may be more limited in scope and are performed with guidance and direction from other professionals.
Minimum Qualifications:
  • A bachelor’s degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • One (1) year in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field. 
  • Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications: Two (2) years in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an understanding of access and engagement with a commitment to developing equitable practices.
Supervision Exercised: Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification). 

Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Intermediate Professional
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit.
Professional Level Summary: Professionals at the entry level are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. At the entry level, duties are limited in scope and are performed with guidance and direction from other professionals and are performed in a training and development capacity.
Minimum Qualifications:
  • A bachelor’s degree in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field from an accredited institution.
  • Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications: One (1) year in education, psychology, business, public administration, health care, educational technology, social science, liberal arts, communications, accounting, finance, library science, or a directly related field
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally.
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills.
  • Demonstrate an understanding of access and engagement with a commitment to developing equitable practices.
Supervision Exercised: Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification). 

Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Entry Professional
FLSA Status: Exempt or Non-Exempt
Career Family Summary: Jobs in this career family provide direct professional support of research activities. Functions include contracts and grants solicitation and administration, grant/agreement preparation, review and negotiation, regulatory compliance, sponsor communication and post and pre award management, human subject compliance, research animal management, research laboratory coordination and instruction, environmental health and safety, radiation control, hazardous materials use, disposal and training.
Professional Level Summary: Directors are responsible for the ongoing leadership and oversight of a department, including the development of strategies and processes which contribute to the University and/or campus mission and accountability for services provided. Directors are responsible and accountable for the analysis of fiscal and human resources required to achieve department objectives including hiring, compensation, termination, and performance management of subordinate employees.
Minimum Qualifications:
  • Bachelor's degree in a related field.
  • Six (6) years of research administration experience,  including fundamental knowledge of research methods, protocols, data collection, and analysis.
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's or terminal degree in research administration or a related field.
  • Seven (7) years of related professional experience. Knowledge of the proposal/contract/grant management process at this level is required. Strong organizational skills, the ability to work proficiently under deadlines. Demonstrated ability to produce accurate and timely work products. Experience working independently with minimal direction. Demonstrated excellent decision-making skills, ability to set priorities for multiple competing tasks. Knowledge of university and sponsor policies and state and federal regulations. Ability to provide sound and reasoned input and advice to senior leadership on university policy and procedures. 
  • Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator.
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills. 
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices. 
  • Ability to balance performing duties independently without guidance and direction from other professionals and collaborate with professionals and faculty across campus.  
  • Ability to articulate the University's mission and the importance of the 2030 strategic plan 
  • Ability to manage ambiguous situations and/or information and translate them into results 
  • Ability to demonstrate exceptional management and leadership qualities 
  • Ability to manage and oversee multiple projects and tasks simultaneously while maintaining a high attention to detail 
  • Ability to effectively plan, establish and implement program goals and objectives 
  • Demonstrate ongoing leadership and oversight of a department, including the development of strategies and processes which contribute to the University and/or campus mission and accountability for services provided. 
  • Ability to determine and implement a department's processes and strategic plans 
  • Ability to develop strategic plans that align with the goals of the University 
  • Demonstrate responsibility and accountability for the analysis of fiscal and human resources required to achieve department objectives including hiring, compensation, termination, and performance management. 
  • Demonstrate progressive supervisory qualities.
Supervision Exercised: No cap on supervision exercised.
FLSA Status: Exempt
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