Software, Support and Services
Tools and Services
Browse all OIT tools and services or search for a specific tool or service using the search box or filters.
These tools, software, and programs have all been vetted by our security and compliance team and are supported by our service desk.
Storage, Servers and Backups
Category: Billing OIT - Categories OIT - Type of software Operating Systems Productivity and Business Remote Access Audience: Faculty Researchers Staff
Server hosting, backup and storage services include a variety of file and data backup solutions available to university faculty, staff and students. Other services include setup and centralized hosting of both physical and virtual servers. Fees may apply for some services.
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Server Options
OIT provides an enterprise level backup service for backup of data on OIT-operated community file servers. OIT offers hosting services for physical and virtual servers.Physical servers can be backed up by installation of an Enterprise Backup agent. The agent allows for remote administration and backup of the server's data. This service includes up to 100 gigabytes of backup storage for each virtual server. The customer is charged only when storage exceeds the initial 100 GB.
Data center servers are for rack hosting. Groups are able to reserve an entire rack for their own use. This service includes space, power, and a network connection only.
File Server
Any person with a university login and SpeedType may request a billable home or departmental network folder. Please provide the information below in your request.
Information required to create a billable departmental folder:
- Folder name (less than 15 characters, no spaces or special characters)
- SpeedType for the data stored in the folder ($0.025 per GB per month)
- An email address for a primary point of contact person (someone you’d go to if you
- had an unexpected access request for this folder)
- List of email addresses for users who need modify (read + write) access (copy\paste from Outlook TO field)
- (Optional) List of email addresses for those who need read-only access
Information required to create a billable home folder:
- Email address of home folder user
- SpeedType for the data stored in the folder ($0.025 per GB per month)
Additionally, 5TB of cloud storage is provided through OneDrive for Business for Faculty and Staff. Learn more about saving and sharing files with OneDrive.
Server Hosting - Physical and Virtual
Physical departmental servers are hosted in data centers on the CU Denver and CU Anschutz Medical Campus. These data centers feature redundant power, cooling, and secure data center access. Services included in the cost are rack space, network connectivity, system administration, proactive monitoring, and monthly operating system patching.
Virtual servers are offered as an alternative to physical servers. They function as an independent server on a single physical server and in many cases are more cost effective than physical servers. Services included in the cost are physical redundancy, system administration, network connectivity, proactive monitoring, and monthly operating system patching. Additional storage, processors, and RAM, beyond what is included in the default configuration can be requested.
| Equipment | Campus | Cost | Details |
| Additional Backup Storage /GB | Available for both the Denver and Anschutz campuses | $0.05 per GB per month | Price is per GB after storage exceeds initial 100 GB already included |
| External Department Backups | Available for both the Denver and Anschutz campuses | $65 per month | |
| Central File Server (Isilon) | Available for both the Denver and Anschutz campuses | $0.025 per user, per GB, per month | Monthly Connection; per user/directory |
| Virtual Server | Available for both the Denver and Anschutz campuses | $45.00 per month | Provision a Virtual Server (requires connection to the VPN if off-campus) |
| Physical Server | Available for both the Denver and Anschutz campuses | $175.00 per month | |
| Server Support Consulting | Available for both the Denver and Anschutz campuses | $80.00 per hour | |
| Data Center Rack Hosting | Available for Anschutz Medical campus | $350.00 per month | Groups can reserve a rack for use. Includes space, power, and network connection. |
Storage Options
Departments are provided with 100 GB of storage, 1 processor, and 4 GB of RAM on the initial server configuration. Additional server storage is charged at $0.05/GB per month. If your department or Center requires storage in addition to what is already provided, you are able to purchase that additional storage for a monthly rate.
Faculty and staff are provided with 4GB of basic storage, typically via a home or departmental shared drive. Additional storage is available for a fee. In addition, 1TB of cloud storage is provided through OneDrive for Business.
| Equipment | Campus | Cost | Details |
| Additional Storage/ GB | Available on Denver and Anschutz Campuses | $0.05 per GB per month | Storage is in addition to the 100 GB already included |
| Additional Processor | Available on Denver and Anschutz Campuses | $10 per month | For 2+ processors, 1 is already included |
| Additional RAM/ GB | Available on Denver and Anschutz Campuses | $1 per month | For 5+ GB of RAM, 4 GB RAM already included |
| File Server/Storage | Available on Denver and Anschutz Campuses | $0.025 per GB per month | In addition to the 4 GB of basic storage and 1 TB of cloud storage. |