Identity Management Maintenance
May 20-23rd, 2025
As part of ongoing efforts to improve user experience and enhance IT security, the Identity Management team will be migrating a key system to the cloud from May 20 to 23. There is no impact expected for existing university users, though new student and employee accounts assigned during this time will be created after this maintenance window. ISS and OIT are working with multiple departments and vendors campuswide to implement this migration quickly and effectively. Please contact the OIT Service Desk at 303-724-4357 if you encounter any issues.
Learn MoreEmail Boxes
Category: Email Marketing and Communications Audience: Faculty Staff
A Shared Mailbox allows multiple users to read and send email messages from a common account. It also includes a shared calendar, enabling users to schedule and view events like vacation time collectively.
Request a new shared mailbox
Key features of a shared mailbox include:
- No individual login: Shared mailboxes do not have their own username and password. Users access them through permissions granted by an administrator using your personal university credentials.
- Send As or Send on Behalf: Users can send emails from the shared mailbox address, either as the mailbox itself or on behalf of it.
- Shared Calendar: Shared mailboxes can also include a shared calendar, allowing multiple users to schedule and view events.
Once a shared mailbox has been set up, you should see it in the Folder pane of your Outlook (usually on the left). If you don't see a shared box you have access to, click on the Request Email Box link above or contact the mailbox owner to request access.
For more information about adding shared mailboxes in Outlook for PC, Mac or Webmail, and how to send and reply to messages, follow the instructions in the FAQs below.