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University Web Services (UWS)




September 19, 2011

​University Web Services (UWS) completed projects
UWS completed the following efforts since we met at the last SDAT meeting:
  • Deployed the following releases to production:
    • Release 6.01 – emergency bug fix to accommodate the ribbon styles for the School of Medicine.
    • Release 6.03 – simple content updates to the home page.
    • Release 6.5 – major push for the month that included the following:
      • Corrected scrolling in mobile browsers for all pages excluding the home page.
      • Resolved the issue that prevented multiple image uploads to site collection images.
      • Alleviated instances of children pages not showing up in subsite navigation.
      • Updated content, images, and stories on home page.
  • Closed 310+ tickets.
  • Offered 7 SharePoint training courses between the downtown and AMC campuses.

Academic Information Systems & Development completed projects

Implemented the following system infrastructure updates:
  • Established a standard maintenance window and change logging process to be used for all future updates.
  • Resolved outage issues by temporarily moving from hardware to software load balancing; opened a ticket with the vendor.
  • Significantly improved performance by moving our SharePoint front-end servers to a new cluster of ESX servers in ITS.
  • Eliminated the 30-minute, patterned latency spikes via configuration changes to the SharePoint environment.

University Web Services current projects

UWS is actively working on the following efforts:
  • Mobile web – researching how to make the web site more mobile friendly and content accessible via mobile devices.
  • Front-end performance optimization – researching how to serve files more efficiently to  anonymous users offsite via caching, compression and other established, industry techniques for improving front-end performance.
  • Feature improvements – writing technical requirements to improve the accordion and tab web part features to make them more stable for end users.
  • Development environment upgrade – resolving roadblocks to the strategy for upgrading to a more stable development environment with personal and staging development servers using established code management tools.
  • jQuery upgrade – upgrading the jQuery library to version 1.6.4 using branding control that allows you to choose your own JavaScript library.
  • SharePoint Service Pack 1 – developing an implementation process for SharePoint SP1 to ensure a smooth release.
  • Home page usability – evaluating the usability of the new home page design for a project to test, analyze, and improve home page usability.
  • Home page content process – working with Integrated University Communications to streamline the process to add news and stories to the home page.
  • Home page alerts – implementing a feature that allows University Communications to add alerts to the home page, i.e. weather and emergency alerts.
  • Web accessibility project – evaluating web site as a first step to make the site more user friendly for the disabled.
  • Communication strategy – developing a thorough communication strategy to meet both the technical and strategic needs of our team and its stakeholders. We will be reaching out to you for ideas, suggestions, and feedback.
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