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IT Services, Information Technology Services

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System Support

Research & Shared Services


​​RSS's Systems Team offers a wide range of systems and application support.  We strive to provide support and solutions that are cost effective, secure, and highly available.

Environment

  • Windows Server 2008 R2 and 2012 R2
  • Red Hat Enterprise Linux 6 and 7
  • Other requests will be reviewed

Services

  • Application and System Hosting
    • RSS can install, configure and maintain your application software
  • Website and Application Hosting
  • Database Hosting
  • Consultation/BA services
    • We can work with you to review your requirements and needs to provide recommendations for a solution that will work for you.

Features and benefits

  • Cost effective
  • Reduces need to purchase your own hardware
  • Specialized support by an experienced team
  • Software installation/configuration/integration
  • Routine maintenance, troubleshooting, patching
  • Monitoring for server, application and security issues.
  • 30 day backup and recovery (Longer retention periods are available for an additional fee).
  • All servers are hosted within campus secure data center and feature monitoring, data redundancy, and backup services.
  • Includes maintenance of servers and related software.
  • Support for both MS Windows and Linux utilizing common tools (.NET, PHP, Ruby, etc) as well as MSSQL and MySQL databases.
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