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IT Services, Information Technology Services

University of Colorado Denver

Encryption Software

Background Information

As everyone is aware, the security of sensitive electronic information is an issue of critical significance for all academic institutions.  The loss of sensitive information continues to occur at universities across the country with substantial consequences for both institutions and individuals.  One of the common sources of data loss is lost or stolen mobile devices including laptop computers, Smart Phones, PDA’s, and external storage devices.

Encryption at the university

The university policy requires that all laptops containing Private Data be encrypted.  Additionally, the Office of Regulatory Compliance (ORC) requires that all HIPAA department laptops be encrypted using IT Services-approved, centrally managed encryption software.

To have your laptop encrypted using the standard University Encryption Software, please contact your LAN Administrator, your department Technical Coordinator, or contact the UC Denver IT Services Help Desk at (303) 724-4357 (HELP).


Encryption Software

        • PGP (Pretty Good Privacy): PGP is a data encryption and decryption computer program that provides cryptographic privacy and authentication for data communication.
              • PGP Encryption Software is used to encrypt all new laptops and any older laptops that require encryption.
        • SafeGuard Enterprise (SGN): SafeGuard Enterprise enforces consistent, transparent, centralized policy-based encryption and data security for PCs and mobile data in mixed environments. It does this with multi-layered endpoint data security that combines encryption with data leakage prevention (DLP). Built on standards, SafeGuard Enterprise is centrally managed from a single console (the SafeGuard Management Center) and has the most flexible central policy and key management functionality available today.
              • SGN Encryption Software is currently not being installed on any new or older laptop systems but IT Services will still offer full support for this product.


Deployment and Management of Encryption Software

IT Services will be the sole provider of this solution on university-owned mobile assets. This exclusivity is necessary based on these factors:

A standard solution needs to be used across campus to provide both scalability and supportability over the long-term.

Encryption Keys and Data Survivability
Centrally-maintained encryption keys will provide backup, facilitate data recovery, and allow for the provision of 24x7 password support.

Auditability and Accountability
A standard solution provides an audit and accountability framework.

A standard solution represents the lowest total cost of ownership (TCO) for the university.


General Encryption Information

Eligible Devices

  • University-owned devices only
  • Laptops
    • Operating Systems: Windows XP,  Vista, Windows 7, Mac OS Leopard 10.5x, Mac OS Snow Leopard 10.6x
    • Fairly wide variety of models ≤  4 years old
    • UCDENVER domain membership / LANdesk
  • PDA’s  &  Smart Phones
    • Fairly wide variety of models - TBD
    • Windows Mobile 5, 6, Palm OS 3, 4, 5, others TBD
    • Blackberry’s excluded


Project Contact Information

If you have questions about this project please contact the IT Services Help Desk at 303-724-4357.  If you have questions or concerns about data security or policies relating to data security, please call the Office of Regulatory Compliance at 303-724-1010.


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