Teresa Ralicki is the Ombuds at the UC Denver campus. Teresa has a Master of Arts degree in Dispute Resolution from the University of Massachusetts Boston, a graduate certificate in Organization Consulting and Change Leadership from Georgetown University, and a Bachelor of Arts degree in Conflict and Peace Studies from Juniata College. Teresa has extensive training and experience in mediation, facilitation, Restorative Justice, and conflict coaching and has mediated small claims cases and community disputes in Massachusetts and Pennsylvania. Teresa also worked as a Restorative Justice Facilitator through the Center for Community Peacemaking in Lancaster, Pennsylvania. Teresa is an active member of the International Ombudsman Association and currently serves as a member of its Board of Directors.