Job Description Library

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Program Manager

Career Family: Public Safety Professional Level: Program Manager
Career Family Job Summary: Jobs in this career family provide a safe and secure environment. Functions include police leadership, police operations, police communications, and emergency management.
Professional Level Job Summary: Program Managers are responsible for the day-to-day operation of a program, function or work unit, including the development and implementation of processes consistent with college, school or departmental strategies and processes. These positions typically do not supervise others.
Minimum Qualifications:
  • A bachelor's degree in business administration, public administration, public relations, emergency management, homeland security, city/regional planning, or a directly related field from an accredited institution. 
  • Three (3) years of related professional experience of related professional experience in business administration, public administration, public relations, emergency management, homeland security, city/regional planning, or a directly related field.
  • Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
  • Master's degree or terminal degree  in business administration, public administration, public relations, emergency management, homeland security, city/regional planning, or a directly related field from an accredited institution. 
  • Four (4) years of related professional experience of related professional experience in business administration, public administration, public relations, emergency management, homeland security, city/regional planning, or a directly related field from an accredited institution. 
Knowledge, Skills, Abilities:
  • Ability to communicate effectively, both in writing and orally. 
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. 
  • Demonstrate a commitment to providing outstanding customer service skills. 
  • Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices. 
  • Ability to perform duties independently without guidance and direction from other professionals. 
  • Ability to articulate the University's mission and the importance of the strategic plan 
  • Ability to manage ambiguous situations and/or information and translate them into results 
  • Ability to demonstrate exceptional management and leadership qualities
  • Ability to manage multiple projects and tasks simultaneously while maintaining a high attention to detail 
  • Ability to effectively plan and establish program goals and objectives 
  • Demonstrate progressive supervisory qualities.
Supervision Exercised: Can supervise students. No cap on # of students. May supervise no more than one (1) 1.0 FTE. If the position has supervision exceeding one (1) 1.0 FTE the department should be able to provide a clear justification as to why the org. structure cannot support a higher level position
Salary: Grade 7
FLSA Status: Exempt or Non-Exempt
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