Principal Professional
Career Family: Information Technology Professional Level: Information Technology Principal Professional
Career Family Job Summary: Jobs in this career family develop, maintain, and support computer systems, software and networks. Functions include enterprise operations, distributed computing, academic computing, research computing, computer hardware and software management, computer networking, telecommunications, systems development, database administration, server administration, website management, programming, desktop support, and help desk operations.
Professional Level Job Summary: Principal Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field. Work is performed at an advanced or expert level.� Principal Professionals are either work leads over others or are considered a subject matter expert in a particular area.
Minimum Qualifications: A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
Three (3) years of related professional experience in System Administration,
Network Configuration, Software Installation, Troubleshooting, Customer Service, Technical Support.
Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.
Preferred Qualifications: A master's or terminal degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
Four (4) years of related professional experience in System Administration,
Network Configuration, Software Installation, Troubleshooting, Customer Service, Technical Support.
Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator
Knowledge, Skills, Abilities: Experience with any or all of the following Coding languages: (Python, HTML5, JavaScript, CSS, PHP, SQL, C++, Ruby, .NET)
Ability to communicate effectively, both in writing and orally.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Demonstrate a commitment to providing outstanding customer service skills.
Demonstrate an exceptional understanding of diversity, equity and inclusion with a committment to developing equitable practices.
Ability to perform duties independently without guidance and direction from other professionals.
Ability to articulate the University's mission and the importance of the strategic plan.
Supervision Exercised: Can supervise students. No cap on # of students supervised (should not supervise permanent staff. Temporary staff supervision is rare and should be closely reviewed with justification).
Note: Since temporary appointments can be at many levels a "temp" SME should not report to a Principal Professional
FLSA Status: Exempt or Non-Exempt