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Job Description Library

Program Manager

Career Family: HealthCare Professional Level: HealthCare Program Manager
Career Family Job Summary: Jobs in this career family are responsible for performing a wide range of professional duties to support the university's teaching, research and/or service missions through the provision of health and wellness services, dealing with general, indirect patient care operations and management of healthcare services. Functions include hospital administration, healthcare regulatory compliance, patient relations, operational services, admissions, and medical records. Includes professional assignments in medicine, dentistry, nursing, pharmacy, counseling and behavioral health, public health, dietetics and nutrition, other allied health fields, alternative medicine and therapies, and related disciplines.
Professional Level Job Summary: Program Managers are responsible for the day-to-day operation of a program, function or work unit, including the development and implementation of processes consistent with college, school or departmental strategies and processes. These positions typically do not supervise others.
Minimum Qualifications: A bachelor's degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field from an accredited institution. Three (3) years in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field. Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.
Preferred Qualifications: Master's or terminal degree in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work and sector professional cerfiticate/credentials Four (4) years of related professional experience in biological science, nutrition, nursing, health, public health, human services, psychology, counseling, social work, or a directly related field. Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator
Knowledge, Skills, Abilities: CPR & First Aid HIPAA Knowledge Customer Billing and/or Medical Budgeting Patient/Client Record Management Data Entry An exceptional understanding of diversity, equity and inclusion with a committment to developing equitable practices Strong understanding of current health issues and trends. Knowledge of the organization and the relationship with federal, regional and local health regulations and departments. Knowledge of public information practices and techniques; practices of health service advocacy; principles and practices of determining and serving community health needs.
Supervision Exercised: Can supervise students. No cap on # of students. May supervise no more than (1) 1.0 FTE. If the position has supervision exceeding (1) 1.0 FTE the department should be able to provide a clear justification as to why the org. structure cannot support a higher level position
FLSA Status: Exempt or Non-Exempt
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