Chief of Staff
Career Family: Executive Professional Level: Chief of Staff Executive
Career Family Job Summary: Jobs in this career family provide strategic leadership, decision-making, and operational oversight to ensure alignment with the institution's goals. These positions require exceptional leadership, communication, and problem-solving skills to drive growth and innovation. Executive roles collaborate with school, college and unit-level leaders, shared governance and other stakeholders to develop and implement effective strategies.
Professional Level Job Summary: Chief of Staff positions report directly to a President or a Chancellor. Positions manage the administrative, operational and/or financial affairs of the President's or Chancellor's office and represents that office to other University Officers and campus officials. Positions advise the Officer on policy, procedural and operational issues of the system or campus and provide professional academic or administrative support in the areas of policy development, financial administration, budget oversight, campus-wide program or project management, and office management. Positions may directly supervise other staff and may have oversight for the allocation of fiscal and human resources.
Minimum Qualifications: Bachelor's degree from an accredited institution of higher education master's or terminal degree may somtimes be required based on the position
7 years professional experience as Chief of Staff, high-level administrator or other role responsible for achieving institutional strategic goals, dealing with sensitive political and personnel issues, making public presentations regarding institutional issues and initiatives, and negotiating on behalf of a chief executive officer of a higher education institution and/or complex non-profit organization 10 years of leadership experience which could include directing a major administrative/business function, developing and implementing initiatives, and/or managing personnel and finances
Preferred Qualifications: Master's or terminal degree
10 years professional experience as Chief of Staff, high-level administrator or other role responsible for achieving institutional strategic goals, dealing with sensitive political and personnel issues, making public presentations regarding institutional issues and initiatives, and negotiating on behalf of a chief executive officer of a higher education institution and/or complex non-profit organization
Strong, demonstrated commitment and accomplishment in building diversity and inclusion
Knowledge, Skills, Abilities: Ability to act with the highest of integrity and diplomacy at all times. High levels of emotional intelligence and cultural competency. Strong leadership and persuasion skills, including the ability to work effectively with varied personalities and tactfully influence others to take particular courses of action. Strong, demonstrated commitment and accomplishment in building diversity and inclusion. Strong intercultural and Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between diverse leaders and individuals. Strong oral, written and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly. Strong presentation skills, including the ability to adapt and share information with a variety of audiences in a resonate way that is easily understandable. Strong organizational skills, including the ability to set and meet goals, create schedules and keep schedules, coordinate and facilitate meetings, make decisions, and deliver results. Strong operational skills, including the ability to examine and re-engineer operations and procedures, formulate policy, and develop and implement new strategies and procedures. Strong negotiation and conciliation skills, including the ability to actively listen, build rapport, solve problems, make decisions, be necessarily assertive, and de-escalate conflicts and concerns. Ability to work diplomatically with a wide range of individuals, with convergent and divergent perspectives. Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing competing priorities. Ability to solve complex problems and resolve challenging situations in productive ways, with adeptness and sensitivity. Ability to navigate a complex political environment. Ability to coach, mentor, develop and provide direction to others. Ability to maintain the strictest of confidence and manage sensitive issues. Must have flexibility with schedule to work outside of the traditional work week schedule as needed and travel as required.
Supervision Exercised: Yes
FLSA Status: Exempt