Program Manager
Career Family: Communications Professional Level: Program Manager
Career Family Job Summary: Jobs in this career family involve development, marketing, and management of messaging to both internal and external parties. Functions include marketing; advertising; communications; publications; brand management; writing; editing; proofreading; graphic design; web information architecture, development, and design; web content development; electronic communications; social media; news media/relations; public relations; photography; videography; radio/television broadcasting; FCC compliance; and communication projects management.
Professional Level Job Summary: Program Managers are responsible for the day-to-day operation of a program, function or work unit, including the development and implementation of processes consistent with college, school or departmental strategies and processes. These positions typically do not supervise others.
Minimum Qualifications:
- A bachelor’s degree in marketing, journalism, public relations, communications, business administration, business, or a directly related field from an accredited institution.
- Three (3) years in marketing, journalism, public relations, communications, business administration, business, or a directly related field.
- Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
Preferred Qualifications:
- Master's or terminal degree in a related field in marketing, journalism, public relations, communications, business administration, business, or a directly related field from an accredited institution.
- Four (4) years in marketing, journalism, public relations, communications, business administration, business, or a directly related field.
- Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator
Knowledge, Skills, Abilities:
- Ability to communicate effectively, both in writing and orally.
- Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
- Demonstrate a commitment to providing outstanding customer service.
- Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.
- Ability to perform duties independently without guidance and direction from other professionals.
- Ability to articulate the university's mission and the importance of the strategic plan
- Ability to manage ambiguous situations and/or information and translate them into results
- Ability to demonstrate exceptional management and leadership qualities
- Ability to manage multiple projects and tasks simultaneously while maintaining a high attention to detail
- Ability to effectively plan and establish program goals and objectives
- Demonstrate progressive supervisory qualities.
Supervision Exercised: Can supervise students. No cap on # of students. May supervise no more than one (1) 1.0 FTE. If the position has supervision exceeding one (1) 1.0 FTE the department should be able to provide a clear justification as to why the org. structure cannot support a higher level position
Salary: Grade 7
FLSA Status: Exempt or Non-Exempt