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Job Description Library

Program Manager

Career Family: Communications Professional Level: Communications Program Manager
Career Family Job Summary: Jobs in this career family involve development, marketing, and management of messaging to both internal and external parties. Functions include marketing; advertising; communications; publications; brand management; writing; editing; proofreading; graphic design; web information architecture, development, and design; web content development; electronic communications; social media; news media/relations; public relations; photography; videography; radio/television broadcasting; FCC compliance; and communication projects management.
Professional Level Job Summary: Program Managers are responsible for the day-to-day operation of a program, function or work unit, including the development and implementation of processes consistent with college, school or departmental strategies and processes. These positions typically do not supervise others.
Minimum Qualifications: A bachelor's degree in marketing, journalism, public relations, communications, business administration, business, or a directly related field from an accredited institution. Three (3) years in marketing, journalism, public relations, communications, business administration, business, or a directly related field. Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.
Preferred Qualifications: Master's or terminal degree in a related field in marketing, journalism, public relations, communications, business administration, business, or a directly related field from an accredited institution. Four (4) years in marketing, journalism, public relations, communications, business administration, business, or a directly related field. Related professional experience as manager, supervisor, work leader, staff authority or project/program administrator
Knowledge, Skills, Abilities: Ability to communicate effectively, both in writing and orally. Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. Demonstrate a commitment to providing outstanding customer service. Demonstrate an exceptional understanding of diversity, equity, and inclusion with a committment to developing equitable practices. Ability to perform duties independently without guidance and direction from other professionals. Ability to articulate the university's mission and the importance of the strategic plan Ability to manage ambiguous situations and/or information and translate them into results Ability to demonstrate exceptional management and leadership qualities Ability to manage multiple projects and tasks simultaneously while maintaining a high attention to detail Ability to effectively plan and establish program goals and objectives Demonstrate progressive supervisory qualities.
Supervision Exercised: Can supervise students. No cap on # of students. May supervise no more than one (1) 1.0 FTE. If the position has supervision exceeding one (1) 1.0 FTE the department should be able to provide a clear justification as to why the org. structure cannot support a higher level position
FLSA Status: Exempt or Non-Exempt
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