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Job Description Library

Program Director

Career Family: Business Services Professional Level: Business Services Program Director
Career Family Job Summary: Jobs in this career family provide general business operations of the organization or a combination of operational responsibilities covering multiple career families. Functions include institutional research, statistical analysis, policy development and review, strategic planning, and broad unit business operations such as parking and transportation services, risk management, childcare services, real estate and property management, retail services or job responsibilities that combine fiscal, HR and operational management responsibilities. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit.
Professional Level Job Summary: Program Directors are responsible for the ongoing leadership and oversight of a program or function, including the development of strategies and processes which contribute to the University and/or campus mission and accountability for services provided. These positions typically do not supervise others.
Minimum Qualifications: A bachelor's degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution. Four (4) years in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field. Optional Substitution: Related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.
Preferred Qualifications: Master's or terminal degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution. Five (5) years in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field Related professional experience as director, project/program supervisor, work leader, or staff authority
Knowledge, Skills, Abilities: Ability to communicate effectively, both in writing and orally. Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. Demonstrate a commitment to providing outstanding customer service skills. Demonstrate an exceptional understanding of diversity, equity and inclusion with a committment to developing equitable practices. Ability to perform duties independently without guidance and direction from other professionals. Ability to articulate the University's mission and the importance of the 2030 strategic plan Ability to manage ambiguous situations and/or information and translate them into results Ability to demonstrate exceptional management and leadership qualities Ability to manage and oversee multiple projects and tasks simultaneously while maintaining a high attention to detail Ability to effectively plan, establish and implement program goals and objectives Ability to manage day-to-day oversight of program processes, workflow and adminstration Ability to determine and implement program scope, set deadlines and delegrate tasks to team members Ability to develop strategic plans that align with the goals of the University Demonstrate progressive supervisory qualities
Supervision Exercised: Can supervise students. No cap on # of students. May supervise no more than two (2) 2.0 FTE. If the position has supervision exceeding two (2) 2.0 FTE the department should be able to provide a clear justification as to why the org. structure cannot support a higher level position
FLSA Status: Exempt
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