University of Colorado Denver
School of Public Affairs
P.O. Box 173364 - Campus Box 142
Denver, CO 80217 - 3364
Phone: (303) 315 - 2007
Fax: (303) 315 – 2229
Areas of Interest: Public administration,
with an emphasis on the human processes involved in public service delivery;
emotional labor; the difference that gender makes
Bio: Mary E. Guy teaches courses on public
administration, public management, organizational behavior, human resource
management, and leadership and ethics. She has written widely about emotional
labor in public service, especially in regard to emotionally intense work
demands. She also writes about workforce diversity and the difference that
gender makes in policy development and implementation. She is a Fellow of the
National Academy of Public Administration, past President of the American
Society for Public Administration, and past Editor-in-Chief of the Review of
Public Personnel Administration. She is the recipient of numerous awards for
her research, leadership, and mentoring. Prior to joining the School of Public
Affairs, she held the Jerry Collins Eminent Scholar Chair at the Askew School
of Public Administration and Policy at Florida State University and before
that, she served as department head at the University of Alabama at Birmingham.
She holds a Master’s degree in Rehabilitation Counseling (University of
Florida), a Master’s degree in psychology (University of South Carolina) and a
Ph.D. degree in political science (University of South Carolina).
Sharon H. Mastracci, Mary E.
Guy, & Meredith A. Newman. 2012. Emotional Labor and Crisis Response: Working on the Razor’s Edge. Armonk, NY: M.E. Sharpe, Inc. (winner of Best Book Awards from Academy of Management, Public &
Nonprofit Division; and American Society for Public Administration Section on Personnel
and Labor Relations)
Mary E. Guy, Meredith A.
Newman, & Sharon H. Mastracci. 2008. Emotional Labor: Putting the Service in Public Service. 2008.
Armonk, NY: M.E. Sharpe, Inc. (winner of Best Book Awards from Academy of Management, Public & Nonprofit
Division; American Society for Public Administration Section on Public Administration
Research & Theory; American Society for Public Administration Section on Personnel
& Labor Relations)
E. Guy. 2017. “Mom Work versus Dad Work In Local Government.” Administration & Society
D. Espy and Mary E. Guy. 2017. “Maybe it IS Rocket Science: How The Martian Reflects Gulick’s “Notes on the
Theory of Organization.” Administrative
Theory & Praxis 39(3): 193-205.
E. Guy and Samantha J. Larson. 2017. “Gender and Diversity.” In Foundations of Public
C.N. Raadschelders and Richard J. Stillman eds., pp. 279-295. Irvine, CA: Melvin & Leigh Publishers,
E. Guy and Richard Stillman. 2016. “On NASPAA Accreditation: Fred was Right . .
.But for the Wrong Reason.” Journal of Public Affairs Education
Mary E. Guy and Hyun Jung Lee. 2015. “Emotional
Intelligence and Emotional Labor: How Related are They?” Review of Public Personnel Administration. 35(3): 261-277.
Seung-Bum Yang and Mary E. Guy. 2015. “Gender Effects on
Emotional Labor in Seoul Metropolitan
Area.” Public Personnel Management.
A. Tomsich & Mary E. Guy. 2014. “Perceptions of Authority: How Gender
Ratings of Judges.” Administration &
Xiaojun Lu and Mary E. Guy. 2014. “How Emotional
Labor and Ethical Leadership Affect Job Engagement
for Chinese Public Servants.” Public
Personnel Management. 43(1), 3-24.
E. Guy and Vanessa M. Fenley. 2014. “Inch by inch: Gender Equity Since the
Civil Rights Act
of 1964. Review of Public Personnel
Administration. 34(1), 40-58.
Mary E. Guy and Sean
McCandless. 2012. “Social Equity: Its Legacy, Its Promise.” Public Administration Review. 72: Special Issue, 5-13.
Mary E. Guy. 2011. “In
Search of a Middle Ground: Preachy, Screechy, and Angry vs. Soft, Sweet, and Compliant.” In Helisse Levine and Maria D’Agostino.
Eds. Women in Public Administration: Theory and Practice. pp. 299-307. Jones & Bartlett, Publ.
Mary E. Guy, Meredith A.
Newman, & Sharon H. Mastracci. 2010. “Are We There Yet? From Taylor’s Triangle to Follett’s Web; From Knowledge Work to Emotion
Work.” In Rosemary O’Leary, David M. VanSlyke, and
Soonhee Kim, (Eds.). The Future of Public Administration, Public Management and Public
Service Around the World: The Minnowbrook Perspective, pp. 33-44. Washington, DC: Georgetown