The Building Maintenance & Operations Division (BMO) of the Facilities
Management Department is structured to maintain the building assets of the
university and to keep the buildings to a level of standard condition
identified as, comprehensive maintenance. This level is the
base maintenance level at which buildings should be kept, as exampled by building occupants being satisfied with the maintenance service and being generally
proud of the appearance and condition of the facility. There are very few
complaints about the overall building maintenance condition. The physical
environment is “motivational.”
APPA Facilities Performance Indicators (FPI) as the industry benchmark, 70% of Total Maintenance Time are classified as
2. Utilizing APPA Technical Trades Guidelines of
Comprehensive Maintenance Level as a benchmark, 85% Customer Satisfaction surveys received with positive
or neutral feedback.
Click here for more information on the Building Maintenance Goals for the campus.