Shared mailboxes are used by departments who want to have a single mailbox that can be accessed by a group of people. When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user.
Once a shared mailbox has been set up, you should see it in the Folder pane of your Outlook (usually on the left). If you don't see a shared box you have access to, follow the steps below.
For more information about adding shared mailboxes in Outlook for PC, Mac or webmail, use the guides below:
From now on when you want to send a message from your shared mailbox, the address will be available in your From drop down list.
Whenever you send a message from your shared mailbox, your recipients will only see the shared email address in the message.
When you want to send a message from your shared mailbox, the address will be available in your From drop down list.
Whenever you send a message from your shared mailbox, your recipients will only see the shared email address in the message.