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University of Colorado Denver


April 2014

All the news that is news at the Clinical Research Support Center

OnCore CTMS Informational Website Now Live

A website is now available to keep you informed of our progress between these email updates.  Although we are still getting content filled in, we encourage you to visit the website.

If you have any questions, you can reach a member of the OnCore support team by emailing us at

Who is Who in the OnCore Implementation Team?

Alison Lakin & Jessica Bondy – Project Directors

Bringing all involved entities together to help make the critical decisions and to define future projects and resource needs.

Becky Dunn - OnCore Project Manager

Planning out the next steps for OnCore implementation for Cancer Center studies. Creating plans to define the timelines and resources needed for them.

Stacy Grolnic – Lead Implementation Analyst

Cleaning existing data from the Cancer Center, creating data migration rules, defining rules, workflows, and training materials for OnCore to make it work just right for Cancer Center studies. Accepted a new position elsewhere and will be leaving us on April 23rd.

Meg Rebull - Applications Support Specialist

Started April 1st, and will take over Stacy’s responsibilities for Cancer Center studies until Stacy’s position is filled again.

Maya Harper - Calendar Builder

Will start on April 14th to begin the process of building calendars in OnCore for Cancer Center studies being migrated from the existing system (TES) into OnCore. Will work with OnCore project team and Cancer Center finance team to complete calendar builds ahead of the Cancer Center go-live.

Heike Newman – Enterprise Implementation Lead

Clinical Research Support Center staff. Works closely with Stacy and Meg to define rules, picklists, workflows, and training materials for OnCore to make it work just right for studies that do not involve the Cancer Center.

Raymond Skeps - Applications Support Specialist

Clinical Research Support Center staff. Will start May 1st, and will be in responsible for OnCore training on campus, and for building study calendars for non-Cancer studies in OnCore.

CCTSI Needs Assessment Survey Reminder

If you received a needs assessment survey from the CCTSI please make sure to complete it by the end of April. This annual survey provides valuable insight to campus leadership regarding the research utilization and requirements of researchers across campus and has a direct impact on infrastructure development.  This is your chance to contribute to the improvement of the UC Denver research enterprise!

New Interactive Video Aims to Better Protect Human Subjects and Reduce Research Misconduct

The Research Clinic, a Web-based interactive training video aimed at teaching clinical and social researchers how to better protect research subjects and avoid research misconduct, was released recently by the U.S. Department of Health and Human Services’ Office of Research Integrity (ORI) and Office for Human Research Protections (OHRP).

Check it out!

Updates from University of Colorado Hospital Research Support Services

What’s New? 

  1. CTO Questions have been embedded in the UCH Online Application managed by RSS. If you have any questions regarding the information being asked, please do not hesitate to contact RSS. 

  2. If you, or any of your patients receive communication from an insurance company regarding a patient’s study participation, please contact UCH Research Support Services immediately. We have a team who will help ensure that the patient’s insurance company requests are responded to following the ROI standards and guidelines that govern release of information for billing purposes.

  3. The “new protocol” application flowchart that was presented at RAF on behalf of UC Denver and Research Support Services has been updated to include important information regarding Novitas approvals for investigational device studies.

    1. Additionally, RSS has posted Chapter 7 of the CMS Medicare Manual which outlines investigational device requirements for 3rd party reimbursement on our website for additional information. Please remember that most 3rd party payers have research reimbursement policies that follow Medicare guidelines.

  4. If you email the RSS central email box regarding an invoicing or billing issue, please be sure to include the g-code (study code) in the title of the email. Failure to include this may result in a delay of your email. Thank you for your cooperation.

Be on the lookout

  1. RSS has launched additional department reviews that will be completed within our online system. We anticipate seeing continued improvement in the review and approval turnaround times as we now have incorporated the CTO, Cardiovascular Center and soon will include Ophthalmology in a single routing system.

  2. Comprehensive instructions regarding RSS’ online application will be available starting Monday, April 14th. These instructions will help clarify each step of the online application in an effort to make the submission process as easy and clear as possible.

  3. Electronic and modifiable bills have started to go out. Please be on the lookout for additional instructions to be posted to our website.

Don’t Forget

  1. Data only studies require approval from RSS. If you are doing an IRB exempt or expedited study that requires the use of information from the electronic medical record (EPIC or paper charts), you must have RSS approval as well. Please make sure you are completing the online application for these studies.

  2. Grant tickets must be uploaded on the same day of service (or day of discharge for inpatient stays). Failure to upload the grant ticket in a timely manner may result in patient’s receiving incorrect bills. Please ensure that grant tickets are uploaded in a timely manner.

  3. RSS ‘Office Hours’ will be held April 14th from 12-1pm in the Leprino Building, Room 318. We look forward to seeing you there.

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