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IT Services, Information Technology Services

University of Colorado Denver

OIT Maintenance and Outages

Visit this web page to stay informed of the Office of Information Technology’s maintenance schedule and current outages. An outage is defined as any IT service interruption. A maintenance event may include a planned outage (downtime) for a system or service.

If you have any questions, please feel free to contact the Office of Information Technology (OIT) Help Desk at
(303) 724-4357 (4-HELP) or via email at UCD-OIT-HelpDesk@ucdenver.edu.

Today's Maintenance and Outages Go to OIT's Maintenance Schedule

Services Affected
Description
  
  
  
  
  
Datacenter – All Servers Password Services Active Directory Printing Services Community File Servers Spam Filtering Services DHCP –VoIP Network Canvas Directory Services Skype Services Identity Management Services VPN Network Wired Virtual Servers Faculty, Staff, & Student Portal Unix/Linux Services
The OIT Network team has discovered a Cisco IOS bug that is causing the router to log 100,000's of messages a day. This parity bug can also cause a memory leak that will eventually make the router unstable. An unstable router can cause interruptions in our network services
Planned Outage07/228:00 PM12/3012:00 AM
UCD Access - users may be unable to log in, or once logged in may be missing features of the portal
Unplanned Outage07/192:00 PM12/3012:00 AM
Blue highlighted items are planned maintenance or outages, orange highlighted items are unplanned maintenance or outages

OIT's Maintenance Schedule Go to Today's Maintenance and Outages

Services Affected
Description
  
  
  
  
  
VoIP Telephone Service
Apply new certs for the Cisco Jabber application. This change affects principally OIT staff only.
Planned Outage09/048:00 AM09/0410:00 AM
Directory ServicesData FeedsIdentity Management Services 1. Authentication services WILL NOT be affected during this upgrade.2. This project CAB spans a period of about 3 weeks, however the outage period will less than 4 days.3. Arisant consultant will be assisting onsite as needed.4. Other OIT teams will be notified of the change so that their oncall staff will be aware and ready to assist if needed.
The CU Denver | Anschutz Oracle Identity Management system (OIM) will be upgraded to the latest version to provide a supportable up-to-date system with enhanced functionality and performance. During the upgrade the following services will be unavailable: e-Directory, MyAccount, Password Reset, Sponsored User, Satisfaction Survey, and certain batch processes.
Planned Outage07/296:00 AM07/2911:30 AM
Network-Wireless Guest Only
Change the CU Anschutz Guest network routing to enhance performance and add redundancy. AMC Guest Wireless users will be affected and there will be a short, approximately 5 minute, outage.
Planned Outage07/227:00 PM07/228:00 PM
Backup Services
Monthly deployment of updates to OIT Data Protection Servers.
Planned Outage07/2112:00 PM07/224:00 PM
Network-Wireless
CU Denver Campus wireless software upgrade. There will be an outage for all DC wireless for approximately 45 minutes between 5:00am and 6:00am, Wednesday, 7/20.
Planned Outage07/205:00 AM07/207:00 AM
SharePoint 2010/2013
At the beginning of the new fiscal year new licenses need to be installed for each of the four Kwizcom solutions. These four solutions control the calendars, tagging feature, list web part, and list aggregator on the public facing web site (ucdenver.edu).
Planned Outage07/206:00 AM07/206:30 AM
Viper server
We are experiencing connectivity interruptions to the shared drives on VIPER. The server team is aware and working on the issue.
Unplanned Outage07/192:20 PM07/193:30 PM
Active Directory, Anti-Virus Services, Authentication Services, Application Hosting Services, Cherwell Portal, Cherwell Service, Community File Servers, Printing Services, SCCM Services, Unix/Linux Services
There will be intermittent outages of servers managed by OIT between 7AM and 12PM. Community file servers such as Wilson, Viper, Mustang, and Porsche will experience outages during 8AM-9AM. This is to allow for installation of Microsoft Windows and Linux updates on servers, and a system restart if applicable. Please save your work often, and if possible refrain from using these servers at this time.
Planned Outage07/166:00 AM07/1612:00 PM
Virtual Services
Monthly Server patching - virtual infrastructure
Planned Outage07/1512:00 PM07/155:00 PM
Directory ServicesData FeedsIdentity Management Services
The CU Denver | Anschutz Oracle Identity Management system (OIM) will be upgraded to the latest version to provide a supportable up-to-date system with enhanced functionality and performance. During the upgrade the following services will be unavailable: e-Directory, MyAccount, Sponsored User, Satisfaction Survey, and certain batch processes
Planned Outage07/145:00 PM07/1711:30 PM
Storage Services
Adding additional storage capacity to CU Denver data protection servers. The Commvault CommCell Browser and file restore functionality will be unavailable during this time
Planned Outage07/149:30 AM07/144:00 PM
Directory Services, DataFeeds, Identity Management Services
The CU Denver | Anschutz Oracle Identity Management system (OIM) will be upgraded to the latest version to provide a supportable up-to-date system with enhanced functionality and performance. During the upgrade the following services will be unavailable: e-Directory, MyAccount, Password Reset, Sponsored User, Satisfaction Survey, and certain batch processes.
Planned Outage07/146:00 AM07/2911:30 PM
Storage Services
Adding additional storage capacity to CU Denver data protection servers. The Commvault CommCell Browser and file restore functionality will be unavailable during this time.
Planned Outage07/149:30 AM07/144:00 PM
Network services
This change is to perform scheduled maintenance or ad hoc repair of the Liebert HVAC system located in the AMC Telecommunications center.
Planned Outage07/137:00 AM07/134:00 PM
Firewall Penetration Services
Routine firewall maintenance - no service impact to end users.
Planned Outage07/139:00 AM07/1311:00 AM
Network- WiredNetwork- WirelessTelephone Call Routing
Network equipment will be rebooted in the AMC datacenter, causing 3 outages of 5-10 minutes for Guest Wireless and legacy telephones.
Planned Outage07/125:00 AM07/127:00 AM
Network- WiredNetwork- WirelessTelephone Call Routing
Network equipment will be rebooted in the AMC datacenter, causing 3 outages of 5-10 minutes for Guest Wireless and legacy telephones
Planned Outage07/125:00 AM07/127:00 AM
Network-Wireless
Roll out Eduroam authentication servers for testing.
Planned Outage07/126:30 AM07/127:30 AM

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