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IT Services, Information Technology Services

University of Colorado Denver

OIT Maintenance and Outages

Visit this web page to stay informed of the Office of Information Technology’s maintenance schedule and current outages. An outage is defined as any IT service interruption. A maintenance event may include a planned outage (downtime) for a system or service.

If you have any questions, please feel free to contact the Office of Information Technology (OIT) Help Desk at
(303) 724-4357 (4-HELP) or via email at UCD-OIT-HelpDesk@ucdenver.edu.

Today's Maintenance and Outages Go to OIT's Maintenance Schedule

Services Affected
Description
  
  
  
  
  
NEC Telephone Users
This notification is only for NEC telephone users with unified messaging services (voicemail in the email inbox). You will be receiving your voicemails in your inbox as normal. However, the message waiting indicators on your phone may not change states, turn on or turn off, when you receive new voicemail messages or when you open your voicemail messages. This message will be removed when the issue has been resolved. Thank you and we apologize for any inconvenience you may be experiencing.
Unplanned Outage06/0912:00 AM12/3012:00 AM
Blue highlighted items are planned maintenance or outages, orange highlighted items are unplanned maintenance or outages

OIT's Maintenance Schedule Go to Today's Maintenance and Outages

Services Affected
Description
  
  
  
  
  
Network-Wireless (only on parts of AMC)
Move SODM, Ful, CS and Bldg 531 wireless to new controller
Planned Outage04/015:00 AM04/017:00 AM
Network-Wired
Consolidating network switches to clean up network at AMC
Planned Outage04/016:00 AM04/017:00 AM
SharePoint 2010/2013
Configuration changes are needed to remediate security risks per Josh Gimer report
Planned Outage04/016:30 AM04/017:30 AM
Network-Wired
Cleaning up core router at AMC
Planned Outage03/316:00 AM03/317:00 AM
Minimal, but some services may be unavailable during this window.
As you likely recall, the Building 500 Data Center on the Anschutz Medical Campus experienced a power failure last Thursday, February 26th. As a result of this failure, a portion of the data center has been operating without power protection that is necessary to ensure continuous operations. Over the last week, OIT has being working with our vendors to replace the faulty equipment in order to restore that power protection. OIT has scheduled the equipment replacement for Sunday, March 15, 2015 from 8:00am to 12:00pm. We are working to ensure there is minimal interruption to services, but it is possible that some services may be impacted during this four-hour window. If you experience any issues after 12:00 pm on Sunday March 15th, please contact the CU Denver | Anschutz OIT Help Desk at (303) 724-4357 (4-HELP) and a technician will promptly assist you. I am keenly aware that outages of this nature are difficult and impact most if not everyone within the University of Colorado Denver | Anschutz Medical Campus community. There is never a good time to make these kind of repairs and we work very hard to identify appropriate times to minimize the impact to faculty, staff, and students. The risk associated with continuing to operate the data center without appropriate power protection requires us to accelerate these repairs. Thank you for your patience and understanding while we make these repairs.
Planned Outage03/158:00 AM03/151:00 PM
Application Hostin Services
This will be a multi-step process. Change will involve moving ~15 VMs from DISC servers to OIT hardware. Process is easy and low risk with easy backout plan, it just involves powering servers down. We will attempt to do most of these during approved maintenance windows, but some may require other times due to customer request.Moves will take place between March 9 and April 11
Planned Outage03/145:00 AM04/119:00 AM
Network-WiredNetwork-Wireless
Network bandwidth upgrade.
Planned Outage03/132:00 PM03/134:00 PM
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