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IT Services, Information Technology Services

University of Colorado Denver

OIT Maintenance and Outages

Visit this web page to stay informed of the Office of Information Technology’s maintenance schedule and current outages. An outage is defined as any IT service interruption. A maintenance event may include a planned outage (downtime) for a system or service.

If you have any questions, please feel free to contact the Office of Information Technology (OIT) Help Desk at
(303) 724-4357 (4-HELP) or via email at UCD-OIT-HelpDesk@ucdenver.edu.

Today's Maintenance and Outages Go to OIT's Maintenance Schedule

Services Affected
Description
  
  
  
  
  
NEC Telephone Users
This notification is only for NEC telephone users with unified messaging services (voicemail in the email inbox). You will be receiving your voicemails in your inbox as normal. However, the message waiting indicators on your phone may not change states, turn on or turn off, when you receive new voicemail messages or when you open your voicemail messages. This message will be removed when the issue has been resolved. Thank you and we apologize for any inconvenience you may be experiencing.
Unplanned Outage06/0912:00 AM12/3012:00 AM
Users are unable to log into IntelliSpace PACs software.
Radiology physician are unable to log into IntelliSpace PACs software. At this time IntelliSpace PACs connections are currently unavailable however we are currenlty working on resolving the issue.
Unplanned Outage05/2810:00 PM12/3012:00 AM
Network-Wireless
Move RC1N wireless to new controller.
Planned Outage05/125:00 AM12/3012:00 AM
Traffic including email, LYNC, and outside Citrix access is down, access to EPIC may be limited.
UCH is having Firewall problems and traffic including email, LYNC, and outside Citrix access is down, access to EPIC may be limited. The UCH vendor isworking on the issue but there is no current ETA for the resolution.
Unplanned Outage04/301:50 PM12/3012:00 AM
Blue highlighted items are planned maintenance or outages, orange highlighted items are unplanned maintenance or outages

OIT's Maintenance Schedule Go to Today's Maintenance and Outages

Services Affected
Description
  
  
  
  
  
All Production enterprise services will be unavailable. Campus Solutions | Campus Solutions Mobile Application | Cognos/CU Reporting | Concur Travel & Expense | CRM | CU Marketplace | cutransfer.cu.edu | DARS | Document Management | Enterprise Portal | eRA | FIN | HCM | Integration Gateway | ISSM | My.Leave | MS Communicator | OAO | Parchment | R25 Room Scheduling | SharePoint 2007 | SharePoint 2013 | Skillsoft The following System Administration applications will be unaffected: File and Print Services | Law Toolbox | VPN | SupportWorks (Employees Services) | TeamMate | TTO Portal | VDI Box | 1800 Grant Wired and Wireless network | 1800 Grant Phones | Email*
All Production enterprise services will be unavailable throughout the maintenance window. During this maintenance window, UIS will be upgrading network security through installation of a new firewall hardware system. **Important** Please remember that firewall rules are currently frozen to prepare for this upgrade. If you need an emergency firewall rule change, please contact David Lowry at david.lowry@cu.edu or 303-860-4160. *Following completion of the maintenance window, If your computer was physically at the office, logged in and had Outlook open, please close and restart your Outlook to log back in.
Planned Outage06/076:00 AM06/076:00 PM
Classroom Services
Panopto software upgrade.
Planned Outage05/2712:00 PM05/271:00 PM
Authentication to any CU Denver resources, including email, UCD Access, Canvas and EPIC
We are experiencing problems with the CU Denver domain controllers, which is affecting authentication to most services, as well as internet access in general. We are hoping to have it resolved soon.
Unplanned Outage05/271:45 PM05/278:00 PM
Network-wired
Upgrade Engineering Department switches for OIT management
Planned Outage05/227:00 AM05/224:00 PM
SharePoint 2010/2013
Service Pack 2 needs to be installed on SharePoint 2010 (Public Facing Website)
Planned Outage05/219:00 PM05/221:00 AM
SharePoint
SharePoint 2010/2013 needs Service Pack 2 to be installed.
Planned Outage05/219:00 PM05/211:00 AM
Wireless networking
Move Wireless network in Research Center 1 North to a new controller
Planned Outage05/205:00 AM05/207:00 AM
DHCP (IP Address hand outs) and VoIP (Phone service).
Upgrade Infoblox Grid appliances to stay current with the security patches and newest features.
Planned Outage05/196:00 AM05/197:00 AM
Classroom services
Panopto Software Upgrade
Planned Outage05/196:00 AM05/196:30 AM
UCD Access portal, and possibly ISIS
UCD Access portal is down. UIS is aware of the issue and is working to resolve it.
Unplanned Outage05/186:45 AM05/1810:00 AM
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