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IT Services, Information Technology Services

University of Colorado Denver

OIT Maintenance and Outages

Visit this web page to stay informed of the Office of Information Technology’s maintenance schedule and current outages. An outage is defined as any IT service interruption. A maintenance event may include a planned outage (downtime) for a system or service.

If you have any questions, please feel free to contact the Office of Information Technology (OIT) Help Desk at
(303) 724-4357 (4-HELP) or via email at UCD-OIT-HelpDesk@ucdenver.edu.

Today's Maintenance and Outages Go to OIT's Maintenance Schedule

Services Affected
Description
  
  
  
  
  
Office 2013/2016 Outlook
We are experiencing issues with Office 2013/2016 Outlook not connecting to Exchange server. (other Office apps open OK). Cannot get local client for some users to connect to the server. Normal troubleshooting steps working with profile, OST files, and safe mode not resolving the issue. Current work around is using OWA. We are working with Microsoft now on a resolution.
Unplanned Outage03/229:00 AM12/3012:00 AM
Canvas
Slow connection in Canvas due to Amazon Web Services, which is currently experiencing what appears to be a large-scale networking issue that has impacted Instructure along with many other companies. We are working with Amazon to diagnose the problem and waiting for updates on their mitigation timeline. We will keep you posted as soon as we have more information. Here’s the status page to keep updated - http://status.instructure.com/
Planned Outage02/2811:15 AM12/3012:00 AM
Blue highlighted items are planned maintenance or outages, orange highlighted items are unplanned maintenance or outages

OIT's Maintenance Schedule Go to Today's Maintenance and Outages

Services Affected
Description
  
  
  
  
  
Campus Solutions | Campus Solutions Mobile Application | Concur Travel & Expense | CRM | CU Marketplace | DATC | Enterprise Portal | ISSS | My Leave | Online Admissions Offering (OAO) | OnBase (accessed via the portal and Campus Solutions) | Parchment | Singularity | Skillsoft
The following Production services will be unavailable or impacted during the maintenance window. Affected 1800 Grant and Production applications include: Campus Solutions | Campus Solutions Mobile Application | Concur Travel & Expense | CRM | CU Marketplace | DATC | Enterprise Portal | ISSS | My Leave | Online Admissions Offering (OAO) | OnBase (accessed via the portal and Campus Solutions) | Parchment | Singularity | Skillsoft Enterprise systems that will remain available through direct access from outage pages include: CU Reporting | FIN | HCM The following 1800 Grant and Production services will be available: 1800 Grant File and Print Services | 1800 Grant VDIs | 1800 Grant Phones | Cherwell | CIW | CU IRM | cu.edu Email | eRA | ImageNow | Integration Gateway | Law Toolbox | LegalFiles | OnBase (direct access and Unity Client) | Phire | R25 Interface Server Application | Secure Enterprise Search (SES) | Secure File Transfer Protocol | SharePoint | Skype for Business | Terminal Server | TeamMate | TTO Portal | Wired and Wireless network for 1800 Grant | VPN
Planned Outage03/266:00 AM03/266:00 PM
Active DirectoryAnti- Virus ServicesAuthenticati on ServicesApplication Hosting ServicesCherwell PortalCherwell ServiceCommunity File ServersPrinting ServicesSCCM ServicesUnix/Linux Services
There will be intermittent outages of servers managed by OIT between 7AM and 12PM. Community file servers such as Wilson, Viper, Mustang, and Porsche will experience outages during 8AM- 9AM. This is to allow for installation of Microsoft Windows and Linux updates on servers, and a system restart if applicable. Please save your work often, and if possible refrain from using these servers at this time.
Planned Outage03/186:00 AM03/1812:00 PM
Network- WirelessNetwork- WiredVoIP Telephone Services
OIT is performing network maintenance in Building 400. There will be a brief (5 minute) outage as part of this effort.
Planned Outage03/177:00 PM03/177:30 PM
Network- WiredNetwork- Wireless
OIT is performing maintenance on the data networking equipment in the CUP. This will have up to (30) minutes downtime as part of this work effort. All wired and wireless services will be impacted by this maintenance/equipment upgrade.
Planned Outage03/178:00 PM03/1711:00 PM
Network Services
Adding network switch(s) for VoIP
Planned Outage03/175:00 AM03/177:00 AM
Community File Servers
Migrate GI departmental data; there is an outage (GI department only) associated with this change
Planned Outage03/157:00 PM03/166:00 AM
Network-Wired
As part of the network redundancy project, we will be making some changes to the PCI networks at CU Anschutz, Denver and South Denver to make them more resilient to future network outages. There will be intermittent outages of these networks for a few minutes while we make this change, during which any network related card processing will be down.
Planned Outage03/156:00 AM03/157:00 PM
Network services
Adding network switch(s) for VoIP project.
Planned Outage03/156:30 AM03/157:00 AM

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