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IT Services, Information Technology Services

University of Colorado Denver
 

Microsoft System Center

System Center Configuration Manager 2012 R2


​The University of Colorado Denver | Anshcutz Medical Campus, Office of Information Technology has replaced our current systems management software, LANDesk Management Suite, with Microsoft System Center Configuration Manager (SCCM).  System Center Configuration Manager 2012 R2 is a systems management suite that allows administrators to turn disorganized devices with non-standardized software into compliant assets.  The new SCCM client is replacing the LANDesk agent on all University-owned desktops and laptops. 

Features included in SCCM are:

Inventory

  • Allows the University to collect information on the following for asset management
    • Computer Hardware
    • Software packages installed

Software Distribution

  • Distribute software to specific computers
  • Publish applications to end users allowing them to be installed

Imaging

  •  Allows for deployment of standardized Windows operating system to old and new machines
  • Simplifies and improves application deployment process

Patch Management

  • Provides centralized patch management with compliance reporting.
  • Distribution of Microsoft patches and hotfixes as well as third-party patches and updates

Remote Control

  • Allows for IT support technicians to connect and resolve issues remotely.

 

What does this mean for me as an end-user?


  • Moving forward when Microsoft releases monthly patches, they will be test and distributed with SCCM rather than LANDesk.
  • Updates are typically distributed to desktops and laptops on the third Monday of each month.
  • What can be expected is a notification popup like the ones below, indicating that updates are available to be installed.

 

  • You have the option of clicking on the pop-up window or going to the Start Menu>All Programs>Microsoft System Center 2012 R2>Software Center.  This will open the Software Center where you can choose to Install Updates or you can ignore the message.
  • You will be presented with the screenshot below if you choose to click on the pop-up window.  You can either install the updates right away or apply them after your configured business hours.  If you install the updates and reboot you will not be prompted again to install updates. softwarecenterpic.png

  • If you do no choose to install the updates they will be installed automatically on the Thursday following the third Monday at 12:00PM.  You will then be prompted to restart your computer.  As long as other updates do not require a reboot to install you will not be prompted again to restart.  You have the option to Snooze the message or click cancel.  Examples of these messages are included below.

 

If you continue to delay the reboot, you will be prompted again starting at 6:00AM on Friday that your computer needs to restart, and will be restarted automatically at 12:00PM.

  • This windows cannot be dismissed, so it is going to be in your best interest to install the updates and restart your machine when it is convenient for you to avoid being prompted further.
  • To summarize we have the table below.
Date Schedule
Actions
3rd Monday of Each Month
Patches are made available
3rd Monday at 6:00 AM
Notification message appears informing you have available patches (can be dismissed)
Thursday at 12:00 PM
·       Deadline for manually installing updates
·       Forced installation of patches begins (if not manually installed)
·       Notification message appears informing you that your computer will be rebooted in 24 hours (can be dismissed)
Friday at 6:00AM
Message informing you that you need to restart your computer
(cannot be dismissed)
Friday at 12:00 PM
Computer will be restarted automatically (if not restarted manually)

 

We appreciate your assistance in ensuring that University systems are secured and running smoothly.  To ask a question or to participate on the SCCM discussion forums click on the link below.

                                        chatbubble.pngSCCM Discussion​ 

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