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University of Colorado Denver

The Office of Student Assistance

Campus Happenings

Student Events & Updates

March 16, 2020

Dear CU Anschutz Student,

The following information is to support students as they navigate campus resources during the COVID-19 outbreak. We know there are many questions about resources and this list has been compiled to answer many that we have had or anticipate. If you have questions not answered here, please email and we will get back with you. Take care of yourself and look out for each other!

CU Anschutz COVID-19 Updates and Resources
Official updates from CU Anschutz will be posted online 
here. (


For questions that are program-specific, please contact the Student Affairs office of your school or college.

College of Nursing –
School of Medicine –
Physician’s Assistant Program -
Physical Therapy -  
Colorado School of Public Health -
School of Pharmacy -
Graduate School -

Campus Health Center 

To protect patients, students, faculty and staff at the Anschutz Health and Wellness Center, the Campus Health Center cannot take walk-ins at this time.
Please note that people experiencing upper respiratory symptoms cannot enter the Anschutz Health and Wellness Center at this time. 
If you have been seen at the Campus Health Center in the last 3 years, please call us at 303.724.6242 to schedule a visit.
If you have not been seen at the Campus Health Center and have a primary care provider, please contact your primary care provider.
If you do not have a primary care provider and have medical questions or concerns about COVID-19, please call the Campus Health Center and with your input, will provide the best medical options for you.

Please note we are experiencing high call volumes and are developing an RN triage service and initiating telehealth services as quickly as possible.

Per the CDC: Mildly ill patients should be encouraged to stay home and contact their healthcare provider by phone for guidance about clinical management. Patients who have severe symptoms, such as difficulty breathing, should seek care immediately. Older patients and individuals who have underlying medical conditions or are immunocompromised should contact their provider early in the course of even mild illness.

Campus Recreation Equipment

Access to recreational equipment available through the office of Campus Student Services is suspended until further notice. If you have questions about recreational equipment please contact or 303.724.2688.

Case Management

All Case Management services remain available. The Office of Case Management is available for any student with questions or concerns about navigating resources. If you would like to meet with a Case Manager, click here. If you want to share concerns specifically related to COVID-19, please click here. If you are experiencing and emergency or believe an emergency is imminent, please call 911.

CU Anschutz Shares

CU Anschutz Shares is a resource available to students facing temporary financial hardship that threatens the student’s ability to successfully complete the current semester. To learn more about CU Anschutz Shares and submit an application, click here.

Financial Aid

Currently, we do not anticipate any changes in services for students. Our main office number is 303-724-8039. Our email address is

For specific questions, please see the following:

Scholarships: For scholarship information, please contact your school or college. If you are receiving a scholarship from a donor (source) that's from outside the university, please contact Scotti Beck at

Medical Students: Please contact Deedee Colussy at 303-724-9117 or​.

Student Employment: Please contact us at 303-315-1842 or

Food Pantry

The Food Pantry located in the University Police Station will remain open. The CU Anschutz Student Food Pantry open to all currently enrolled students and located with University Police in building 407 near the Anschutz Health and Wellness Center. They are open 24/7 and completely confidential. Simply bring your current student ID and check-in at the main desk. Available items can include non-perishable food, pet food, and hygiene items.

Internet Technology

Our current focus is on providing connectivity from home, Zoom, and TEAMs. For additional information about working or learning remotely, please visit our website.


The library is currently open. The best place to start, to be sure you can link and login properly to resources is:

How can I get help from a member of the library staff? AskUssubmit email service questions anytime 24/7, or chat with us during live service hours. Hours when someone will be live on AskUs will be posted on the library’s website. Email questions are responded to within 2 working days and are answered by a team of staff and librarians who are here to help.

What if I signed up for a library class or training? The member of the library staff who teaches your class will contact you about taking the class online or rescheduling

How can I get research help? Schedule a Zoom consultation

I cannot log in to online library resources. Submit your problem to AskUs

If the library is closed, how can I get the journal article I need? Most of our journals are already available online. Interlibrary Loan can only deliver copies from our e-holdings, no access to print books/journals in the library building or PASCAL. Use your ILLiad account to submit requests. Print journal collection is inaccessible. Interlibrary loan staff will process requests in timely fashion and in order received. No ILLiad account, then register as first time user.

What if I have a book, or laptop, or other physical item checked out? Keep it safe and secure, no fines, when the library reopens we will take returns. Book drop outside the library is locked and closed to discourage coming onto campus. Do not return laptops into book drop – damage will occur. You may see overdue/billed notices—please ignore them. Just keep the items until the library reopens.

Phoenix Center at Anschutz

All Phoenix Center services remain available. The Phoenix Center at Anschutz confidential resource for students who have experienced interpersonal violence or know someone who has experienced interpersonal violence. More information about the Phoenix Center can be found
here. A free, confidential, 24/7 hotline is available at 303-556-2255. To schedule a virtual appointment with a confidential advocate, email Michaela Calhoun (Program Manager) at

Registrar’s Office

The Registrar’s Office at CU Anschutz is currently conducting the majority of business operations online and via phone.  When contacting us by phone (303) 724-8000 or email, please make sure to include your name, student ID, and email address so that we can respond to you quickly.
Transcripts:  Transcripts are available in electronic format through our website. Please request electronic transcripts so that you can receive them regardless of your physical location.  If you request a paper transcript for pickup in person, we are honoring those requests at this time.  However, this may change in order to reduce direct physical contact and protect the health of our students and employees.
Diplomas:  For students who graduated in December 2019 and have been directed to pick up the paper copy of your diploma at the Registrar’s Office, please be aware of our new, temporary change.  Beginning Friday 3/13/20, we will be sending email notifications to you requesting a current mailing address.  All diplomas waiting to be picked up for December 2019 degree completion will be mailed to the student.  If you are a member of this group, please watch your CU Anschutz email for a request from the Registrar’s Office to provide your mailing address for diploma delivery.  This is a temporary solution for diploma distribution.  We will reassess this process prior to May 2020 diploma distribution.  
Degree Verification and Enrollment Verification (Student Loan Deferments):  The web page with instructions is available on our website.Enrollment verification can be accessed through UCDAccess.  If you have paperwork that needs to be filled out for degree verification or enrollment verification, please contact us by email at so that we may provide instructions for using our secure document upload.
Name Changes, Social Security Number updates, Other Bio/Demo Updates:  Please contact us at so that we may send you the link to securely upload your documents.  Once received through our secure document upload, we will process your requested change(s) so that a trip to the office is not necessary. 

Student Health Insurance

Students who are enrolled in the Student Health Insurance Program (SHIP) will have their cost-share waived for COVID-19 testing. 

Student Organizations and Events

As shared in the Chancellors Communique, campus wide events with over 75 attendees have been cancelled until May 1st. Student organization registration/renewal will open May 1st. Student events that are currently scheduled and advertised, and will anticipate less than 75 attendees, will continue as planned. Any events not already advertised or anticipate over 75 attendees, will be cancelled.

We also recommend that student organizations begin to prepare for classes to go online. This would impact Student Organization meetings.   We recommend you accessing your Zoom video conferencing account to host those meetings.  Log in to your student Zoom account here.
If you have questions about your student organization or event, please contact Kara Garr at 303.724.8002 or

Student and Resident Mental Health

Student and Resident Mental Health appointments are available virtually. To schedule an appointment, please call (303) 724-4716 or email
If you are experiencing a mental health emergency:
Please contact Colorado Crisis Services
Phone: 1-844-493-8255
Text: “TALK” to 38255
If you are an existing Student and Resident Mental Health patient and can wait up to an hour for a return call, you may reach the on-call psychiatry attending at (303) 370-9127.

Writing Center

All Writing Center services have moved to online only. We expect this approach to remote service delivery to continue until at least 5/15/2020. 

We are offering two versions of online writing support: asynchronous support via our Undergraduate Drop Box and Graduate Drop Box + synchronous (real-time online) support across all other schedules. All services are accessible and will be facilitated through WCOnline. To learn more about these online services, please see the announcement on our homepage at

Please note:

All currently scheduled in-person appointments at one of our physical locations have been converted to synchronous (real-time) online.

Current and future Undergraduate Drop Box or Graduate Drop Box appointments are unchanged.

All future appointments on the schedules for our physical locations will be synchronous (real-time) online only. To access your synchronous online appointment, login to WCOnline, navigate to your appointment, open the pop-up window, and click “Start or Join Online Consultation.”

Please send questions or concerns to