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Frequently Asked Questions about Technology


​Below you will find answers to many questions involving the use of technology at the School of Pharmacy and on the Anschutz Medical Campus. Contact the Office of IT Services if you have questions not answered here.

My password to my email account doesn't work. How do I fix it?
I can't log into the Student portal. What do I do?
I can't log into the Faculty/Staff portal. What do I do?
I can't log into Canvas. What do I do?
My computer has a problem. What do I do?
I've received an email that I have to re-authorize/validate my campus account. Is this a legitimate message?
I'm getting a popup while surfing the web that claims my system is infected with viruses. Is this a legitimate warning?
I need antivirus/antispyware software. Where can I get it?
What is Canvas?
What is Panopto?
What is CoursEval?
What is Blackboard?
What is eCollege?
How do I schedule a classroom, conference room or seminar room?
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