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University of Colorado Denver Business School, offering Bachelor, MBA, MS, and PhD degrees

Business School, University of Colorado Denver
 

Zhiping Walter | Associate Professor of Information Systems


Zhiping Walter, Associate Professor of Information Systems Management

Education

  • PhD Business Administration/Computer Information, University of Rochester
  • MS Business Administration/Management Science, University of Rochester
  • MS Computer Science and Engineering, Shanghai Jiao Tong University
  • BS Computer Science and Engineering, Shanghai Jiao Tong University

Courses Taught

  • Database Management Systems
  • Visual Basic Programing
  • Introduction to Business Problem Solving
  • Introduction to Management Information Systems
  • Research Methods in Management Information Systems

Research Interests

  • User interaction with e-commerce sites
  • User interaction with content web sites
  • Health Information Systems
  • Information Systems Success
  • Economics of Information Systems

Professional History

  • Dr. Zhiping Walter received her Ph.D. in Business Administration specializing in Computer Information Systems from the University of Rochester. She joined the University of Colorado Denver in 2002 as an Assistant Professor. Prior to that, she was an Assistant Professor at the University of Connecticut. Her current research focuses on user interactions with information web sites and innovation by information providers. Her work has been published in International Journal of Electronic Commerce, Decisions Support Systems, Communications of the ACM, European Journal of Operational Research, among others.

Selected Publications

Articles

  • "User acceptance of information technologies: an examination of physicians" Zhiping Walter and Melissa Lopez, Decision Support Systems, Dec. 2008, Vol. 46, No. 1, 206-215.
  • "The Sources of Online Price Dispersion Across Product Types: An Integrative View of Online Search Costs and Price Premiums," Zhiping Walter, Alok Gupta, and Bo-chiuan Su, International Journal of Electronic Commerce, Fall2006, Vol. 11 No. 1, 37-62.
  • "Economics of First-Contact Email Advertising," Ram D. Gopal, Arvind K. Tripathi, and Zhiping D. Walter, Decision Support Systems, Dec. 2006, Vol. 42, No. 3, 1366-1382
  • “A Framework for Data Warehouse Refresh Policies", Michael V. Mannino and Zhiping Walter, Decision Support Systems, Oct. 26, Vol. 42, No. 1, 121-143.
  • “Management Issues of Internet/Web Systems—A Comparison With Those of Traditional Systems", Zhiping Walter and George Scott, Communications of the ACM, March 2006, Vol. 49, Issue 3, p. 87-91.
  • “Activity Consolidation to Improve Responsiveness", Jeff Rummel, Zhiping Walter, Rajiv Dewan, and Abraham Seidmann, European Journal of Operational Research, March 2005, Vol. 161, No. 3, p 683-703.
  • “An Empirical Study of Consumer Switching from Traditional to Electronic Channels: A Purchase-Decision Process Perspective", Gupta, Alok, Bo-chiuan Su, and Walter, Zhiping, International Journal of Electronic Commerce, March 2004, Vol. 8 Issue 3, p131-161.
  • “Risk Profile and Consumer Shopping Behavior in Electronic and Traditional Channels", Alok Gupta, Bo-chiuan Su, and Zhiping Walter, Decision Support Systems, December 2004, Vol. 38, Issue 3, p347-367.
  • “DELPHI Findings About Internet Systems Problems, With Implications for Other Technologies", George Scott and Zhiping Walter, Technology Analysis and Strategic Management, March 2003, Vol. 15, No. 1, p103-115.
  • “E-Healthcare Web Site Design: A Preference Approach", Zhiping Walter and Alex Tung, International Journal of Healthcare Technology Management, February 2002, Vol. 4, Nos. 1/2, p53-70.
  • “AdMediation: New Horizons in Effective Email Advertising", Ram Gopal, Zhiping Walter, and Arvind Tripathi, Communications of the ACM, December 2001, Vol. 44, No. 12, p91-96.

Conferences and Book Chapters

  • “Web Credibility and Stickiness of Content Web Sites,” Presented at the International Conference on Wireless Communications, Networking and Mobile Computing, 2007. WiCom 2007, 21-25 Sept. 2007, Shanghai
  • “Information Consumption on the Web: How Users Judge Web Credibility,” Paper #36, Presented at the First China Summer Workshop on Information Management, July 2007, Shanghai
  • “Economics of First Contact Email Advertising,” Presented at the Seminar series of Management Information Systems area, Feb. 10th, 2005.
  • “Economic Issues in Advertising via Email: Role for A Trusted Third Party?” Ram Gopal, Arvind Tripathi, and Zhiping Walter, in Krishnamurthy, S. (ed.) Contemporary Research in E-Marketing, Vol. 1, Idea Group Publishing, Hershey, PA, Chapter 2, pp.38-47, 2005
  • “A Framework for Data Warehouse Refresh Policies", with Michael V. Mannino, Proceedings of the Thirteenth Workshop on Information Technologies Systems (WITS’2003), 2003
  • “Risk Profile and Consumer Shopping Behavior in Electronic and Traditional Channels,” Presented at the Joint Seminar series of Computer Science and Information System, on campus, Nov. 13, 2002
  • "Management Problems of Internet Systems Development", with George Scott, Proceedings Of The Thirty-Fifth Hawii International Conference On Systems Sciences (HICSS'2002), 2002
  • “Strategies for Local Newspapers in the Digital Economy,” Presented at the Seventh Americas Conference on Information Systems (AMCIS’2001), Boston, Massachusetts, August 2001
  • "Theory of User Acceptance of Information Technologies: An Examination of Health Care Professionals", with Melissa Succi, Proceedings Of The Thirty-Second Hawii International Conference On Systems Sciences (HICSS'99), 1999
  • "Workflow Optimization through Task Redesign in Business Information Processes", with Rajiv Dewan and Abraham Seidmann, Proceedings Of The Thirty-First Hawii International Conference On Systems Sciences (HICSS'98), 1998
  • "Digital Document Technology Selection and Workflow Optimization", with Rajiv Dewan and Abraham Seidmann, Proceedings Of The Thirty-First Hawii International Conference On Systems Sciences (HICSS'98), 1998
  • "Workflow Redesign through Consolidation in Information-intensive Business Processes", with Rajiv Dewan and Abraham Seidmann, Proceedings Of The Eighteenth International Conference On Information Systems (ICIS'97), 1997
  • “Strategies for Local Newspapers in the Digital Economy", with Juliana Juliana Stolarova-Ornek, Proceedings of the Seventh Americas Conference on Information Systems (AMCIS’2001), Boston, Massachusetts, August 2001
  • “Adoption of Document Management Systems in Business Processes", with Rajiv Dewan and Abraham Seidmann, the Diffusion Interest Group on Information Technology Meeting, December 1996
  • “The Role of Document Management in Workflow Management”, with Rajiv Dewan and Abraham Seidmann, Proceedings of the Second Americas Conference on Information Systems (AMCIS’96), Phoenix, Arizona, August 1996
  • “DocumentNet: A New Methodology for Workflow Modeling and Analysis", with Rajiv Dewan and Abraham Seidmann, Proceedings of the First INFORMS Conference on Information Systems and Technology, May 1996
  • “The Role of Electronic Documents in Workflow Management", with Rajiv Dewan and Abraham Seidmann, Proceedings of the First Americas Conference on Information Systems (AMCIS’95), August 1995

Current Research

  • The Roles of Perceived Risk and Risk Propensity in Consumers’ Online Shopping: An Empirical Examination", Zhiping Walter, Alok Gupta, and Bo-chiuan Su, working paper available
  • "Websites as Social Actors: an Investigation of Online Consumer Behavior and Implications for Website Design", Zhiping Walter, Research-in-Progress paper available
  • “Health Information Web Sites: Impact and User Behavior," Zhiping Walter, Research-in-Progress paper available.
  • “Effect of Social Cues on Web Credibility," Zhiping Walter, Research-in-Progress paper available.
  • "User Information Search Behavior Utilizing Web-based Databases," With Li-ling Hsu, work in progress
  • "Privacy Issues on Social Networking Sites," work in progress
  • "Business Growth Through Digital Innovations," with Jahangir Karimi, work in progress
  • "Information Foraging through Enrichment: How Expanded Mental Models Improve Task Performance in CRM Use," Zhiping Walter, Research-in-Progress paper available.

Achievements and Honors

  • 2007 Reviewer of the Year Award for Information Systems Research
  • 2006 Business School Nominee for Campus-wide Research Award
  • 2005 University of Colorado Denver Business School Dean’s Research Award Runner-up
  • 1998 Best Paper Award, Collaboration Systems and Technology Track, Thirty-First Hawaii International Conference on Systems Sciences

Grants

  • “Delphi Questionnaire Study to Identify and Prioritize Internet Management Problems,” with George Scott, University of Connecticut Research Foundation, $2,000
  • “Critical Success Factors for E-Healthcare: A Survey Study,” with Alex Tung, University of Connecticut Research Foundation, $2,000

Professional Organizations

  • Member of Association for Information Systems

Professional Services

  • Program Committee and Session Chairs ICIS 2002
  • Program Committee Program Committee of First China
  • Summer Workshop on Information Management, 2007, 2008 Session Chair, 2007 International Symposium on Information Systems & Management (ISM 2007: The Management Track of IEEE WiCOM2007)

 

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