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University of Colorado Denver Business School, offering Bachelor, MBA, MS, and PhD degrees

Business School, University of Colorado Denver
 


Sarah Kovoor-Misra, Associate Professor of Management

Education

  • PhD, University of Southern California

Courses Taught

  • Crisis Management, MGMT6800
  • Managing Individuals & Teams, BUSN6520
  • Leading Organizational Change, MGMT4350
  • Conflict and Change, MGMT4350
  • Managing Individuals & Teams, MGMT3000
  • The Rise of India in the Global Economy

Areas of Expertise

  • Crisis management
  • Organizational identity management
  • Managing change
  • Team design and management
  • Leadership training
  • Interpersonal skills and management
  • Self-management

Professional Experience

Academic

  • MBA Program Director, the Business School, University of Colorado at Denver, 2002-2005
  • Invited Faculty, ESA, (Business School), Pierre Mendes University, Grenoble, France, 2002- 2004
  • Associate Professor of Management, The Business School, University of Colorado at Denver, 2000-present
  • Assistant Professor of Management, The Business School, University of Colorado at Denver, 1991-2000
  • Research Associate, Center for Crisis Management, School of Business, University of Southern California, 1989-1991

Selected Consulting Experience

  • Consulted with some leading Fortune 500 companies, other private, public and non-profit organizations on crisis management, managing organizational identity and managing change.

Research Recognition, Contributions and Impact

  • Quoted by Victoria Griffith in the article ‘Crisis Management, Post Toyota’. The Korn Ferry Institute Briefings on Talent & Leadership, issue 3, (2010).
  • Acknowledged as one of the ‘major contributors’ to advancing the field of crisis management in the preface of the book Crisis Management in the New Strategy Landscape (2009) by W.R. Crandall, J.A. Parnell & J.E. Spillan (Sage Publications).
  • Kovoor-Misra, S. & Misra, M. (2007). Understanding and managing crises in an online world. In International Handbook of Organizational Crisis Management. (Eds.) C.M. Pearson, Roux-Dufort & J.A. Clair, Pg. 85-103. Sage Publications.
      • Tony Jacques (2009), in his book review for The Public Relations Resource Centre states: “The body of the work comprises twelve standalone essays by leading writers across the field.  Any compilation publication runs the risk of devoting space to lesser scholars whose work is used to make weight and fill out more obscure areas of the design structure. In the present case the editors have secured not only a broad range of consistently high quality contributions, but have also secured the work of some of the most important scholars currently writing in the field, such as the American Sarah Kovoor-Misra, the rising French scholar Christophe Roux-Dufort, the veteran Britons Denis Smith and Dominic Elliott, and the extraordinarily prolific American Ian Mitroff.”
  • Kovoor-Misra, S. (1995). A multidimensional approach to crisis preparation for technical organizations: Some critical factors. Technological Forecasting and Social Change, 48:143-160.
      • This article is currently listed by EU-MOP in their library of readings on tactical, strategic, and contingency planning.  EU-MOP is a research project that involves partners and interdisciplinary experts from various European countries to develop technologies for oil spill management in European waters.
  • Kovoor-Misra, S. & Nathan, M. (2000). The optimal time for learning from crises. Review of Business, 21 (3): 31-36.
      • This article is currently included in Amazon.com’s list of favorite time management books. 

Selected Publications

Book Chapters

  • “Understanding and Managing Crises in an Online World.” In International Handbook of Organizational Crisis Management. (Eds) Pearson, CM., Roux-Dufort, Clair, J.A. Pg. 85-103, Sage Publications. Kovoor-Misra, S. & Misra, M. 2007.
  • "Modeling Interorganizational Effectiveness," Re-published in Competent Government: Theory & Practice. The Best of Public Productivity & Management Review, 1985-1993, Eds Halachmi, A. & Holzer, M. Chatelaine Press, Burke, VA. 1994, (with Siegel, G., Clayton, R.) (Selected as one of the best papers in the Public Productivity and Management Review journal 1985-1993).

Articles

  • "Artifact identification and support for change after an acquisition." Leadership & Organization Development Journal., Kovoor-Misra, S & Smith, M, (in press).
  • “Understanding Perceived Organizational Identity During Crisis and Change: A Threat/Opportunity Framework. “ Journal of Organizational Change Management, 22(5): 494-510. (2009)
  • “In the Aftermath of an Acquisition: Triggers and Effects on Perceived Organizational Identity.” Journal of Applied Behavioral Science, 44.4: 422-444. Kovoor-Misra, S. & Smith, M. (2008)
  • "No Pain, Yet Gain: Vicarious Learning from Crises in an Interorganizational Field," Journal of Applied Behavioral Sciences, 2002 (with M. Nathan)
  • "Boxed-In: Top Managers' Propensities During Crisis Issue Diagnosis," Technological Forecasting and Social Change, 2002
  • "Clarifying the Attributes of Organizational Crises," Technological Forecasting and Social Change, 2001 (with J.A. Clair and K.L. Bettenhausen)
  • "The Optimal Time for Learning from Crises," Review of Business, 2000 (with M. Nathan)
  • "Crisis Preparation In Organizations: Prescription versus Reality," Technological Forecasting and Social Change, 2000 (with R. Zammuto and I.I. Mitroff)
  • "Crisis Causation Re-framed," Central Business Review, 1999 (with M. Nathan)
  • "Two-way Mirroring: Identity and Reputation When Things Go Wrong," Corporate Reputation Review, 1997 (with C.M. Fiol)
  • "Managing the Unthinkable," Organizational Dynamics, 1997 (with C. Pearson, J. Clair and I.I. Mitroff)
  • "Moving Towards Crisis Preparedness: Factors that Motivate Organizations," Technological Forecasting and Social Change, 1996
  • "The Effects of Emotion & Politics on Field Research on Organizational Crises," Industrial and Environmental Crisis Quarterly, 1996 (with I.I. Mitroff)
  • "A Multidimensional Approach to Crisis Preparation for Technical Organizations: Some Critical Factors," Technological Forecasting and Social Change, 1995
  • "Modeling Interorganizational Effectiveness," Public Productivity & Management Review, 1990 (with G. Siegel and R. Clayton)

Selected Presentations

  • Artifacts, Identification & Attitudes to Change after an Acquisition (2010). (With Marlene Smith). Presented at the Western Academy of Management Conference, Kona, Hawaii.

  • "Who Are We? Perceived Organizational Identity after an Acquisition." 2008. Presented at the  Western Academy of Management Conference, Oakland, CA.

  •  "Understanding Organizational Identity During Crisis and Change." 2007. Presented at the Western Academy of Management Conference, Missoula, Montana.

  • "Crisis Management: Where We’ve Been and Where We Need to Go.” Organizer, and one of the Presenters at this Pre-Conference Workshop. Academy of Management National Conference, Seattle, 2003.

  • “Openness to Organizational Identity Change: Antecedents and Consequences.” Management Research Seminar Series, Business School, University of Colorado at Denver, 2003 (With Marlene Smith).
  • “No Pain, Yet Gain: Vicarious Learning from Crises in an Interorganizational Field.” Paper presented at the Academy of Management National Conference, Washington, D.C., 2001 (With Nathan, M.L).
  • “Crisis and the Art of Learning Vicariously.” Paper presented at the Academy of Management National Conference, Chicago, 1999 (With Nathan, M.L)
  • "Reducing the Murkiness in Definitions of Organizational Crises" Paper presented at the Academy of Management National Conference, San Diego, 1998 (With Clair, J. & Bettenhausen, K.L.)
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