The CTP is a year-long program with an intensive curriculum designed to ensure that, upon completion of the course, all participants have the skills, knowledge and confidence to improve the quality, safety, cost and experience of care provided to patients in their units, local areas and across the Anschutz Medical Campus.
Training for candidates accepted into the CTP includes ~100 hours of core curriculum focusing on leadership, team development, change management, provider/staff engagement, project management, and effective communication, as well as modules on quality and process improvement, patient safety, healthcare finance, organizational operations, and patient experience. The CTP facilitates establishment of a comprehensive performance dashboard for each team, which informs and drives leadership and improvement work. Participants benefit from close collaboration inside and outside the classroom with expert faculty coaches, process improvement specialists, and data analysts as they work on improvement activities in their local unit/program throughout the course.
The CTP is a rigorous 12-month professional development program. The longitudinal curriculum builds on itself and requires substantial in- and out-of-classroom effort. The program requires thoughtful development of a leadership structure, performance improvement strategy, and data-driven improvement work.
Specifically, in order to graduate from the CTP, participants must:
• Collaborate closely as a leadership dyad (or triad) that equally values each discipline in the
leadership of the unit/program Clinical Leadership Team.
• Attend twice-monthly educational sessions as a leadership dyad (or triad). Throughout the 12
month program, participants should plan and be available to attend educational sessions from 1pm-
5pm on the 2nd and 4th Tuesdays of each month.
• Attend twice-monthly coaching sessions as a leadership dyad (or triad). These sessions generally
occur for 1-2 hours on the weeks between educational sessions.
• Develop and/or enhance a sustainable, high-functioning Clinical Leadership Team that includes
representatives from all key disciplines caring for patients and those managing care systems in the
relevant unit, clinic, or program.
• Meet as a Clinical Leadership Team at least monthly to review data, set strategic priorities in the
unit/program, manage change, and guide ongoing improvement work.
• Participate in creating, vetting, and/or improving an existing a Performance Dashboard for their
clinical unit, program, or service line.
• Participate in error reporting and analysis for their clinical care area.
• Apply curricular concepts and tools to the clinical arena between in-person sessions by focusing
improvement work in their unit/program on organization-wide strategic priorities incorporating
quality, safety, operational efficiency, financial performance, patient experience, and provider/staff
• Maintain active contact with their CTP Coach and assigned -Process Improvement Specialist and
Data Analyst staff -throughout the course.
Graduates of the CTP will be expected to:
• Continue IHQSE involvement through sustained work on performance improvement, led by the
Clinical Leadership Team, and regular reporting of outcomes to IHQSE leadership.
• Maintain a Performance Dashboard for their clinical care area, and share reports with IHQSE
• Maintain participation in an error reporting and analysis program.
• Maintain alignment with institution-wide performance improvement initiatives that impact their
• Integrate learners (students, residents, fellows, etc.) into sustained performance improvement