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University of Colorado Denver

University of Colorado Denver School of Medicine
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Frequently Asked Questions

The answers you're looking for


 Where is the University of Colorado School of Dental Medicine?

Where is the University of Colorado School of Dental Medicine?

The School of Dental Medicine is located on the University of Colorado's Anschutz Medical Campus on 17th Avenue in Aurora. Our map shows the location of the school and the three patient/visitor parking lots: Ignacio, Georgetown and Kiowa.

1

 When is the school open?

When is the school open?

The University of Colorado School of Dental Medicine is open 8 a.m. to 5 p.m., Monday through Friday.

2

 What can the school do for me?

What can the school do for me?

The school provides nearly all the same services you would find in a private dentist’s office, but at a much lower cost. Services include General Dentistry, Dental Hygiene, Periodontics, Oral Surgery, Endodontics, Radiology and much more. We also provide specialty care options for emergencies, special needs patients, elderly patients, pediatric care and orthodontics (braces).

3

 How do I become a patient at the School of Dental Medicine?

How do I become a patient at the School of Dental Medicine?

To become a patient, call our automated phone line at (303) 724-6900. We’ll get you scheduled for a 30-minute screening appointment to see if you qualify for treatment. We are open 8 a.m. - 5 p.m., Monday through Friday.

4

 What will be done during the screening appointment?

What will be done during the screening appointment?

The screening procedure is a brief evaluation to determine acceptance as a dental patient. Most patients are told after the screening if they are accepted as a patient in the school.

Patients are accepted for treatment based on the type and difficulty of treatment needed as well as the availability of students. Patient applications will remain on file for SIX months. Patients who are appointed for screening will have an interview and preliminary clinical evaluation to determine potential assignment to a student. Preliminary acceptance at the screening in no way obligates the School of Dental Medicine to provide dental treatment, or assures the patient of assignment to a student for treatment. NO TREATMENT WILL BE PROVIDED AT THE SCREENING APPOINTMENT.

To save time on your first visit, you can download and fill out our Dental and Medical History Form and our Patient Information Form.  Bring these with you to your screening appointment.

5

 How long will the screening appointment take?

How long will the screening appointment take?

The examination will take approximately one hour.

6

 How much will my screening appointment cost?

How much will my screening appointment cost?

There is a $20 charge for the screening appointment.

7

 If accepted as a patient who will provide my dental care?

If accepted as a patient who will provide my dental care?

Dental treatment is provided by dental students under the direct supervision of dentists who are faculty members of the School of Dental Medicine. Most dental services that are available in private practices are also available at the school.

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 How often does a patient have to be available for dental appointments?

How often does a patient have to be available for dental appointments?

Patients are expected to be available for treatment a minimum of one-half day per week. The total number of appointments necessary depends upon the patient’s specific dental needs.

9

 How much does dental care cost at the School of Dental Medicine?

How much does dental care cost at the School of Dental Medicine?

The fees at the school are heavily discounted in exchange for the additional amount of time necessary for students to provide treatment and the patient's scheduling flexibility. Patients ar expected to pay for services at each visit. We honor cash, checks, Visa, Mastercard and most traditional dental insurance. Unfortunately, no payment plans are available.

The University of Colorado School of Dental Medicine will accept direct payments from insurance in most, but not all, circumstances. Dental insurance is a benefit for the patient provided by another third party, not the University of Colorado School of Dental Medicine. The school will assist patients to make the most of their dental benefits, but it is the patient's responsibility to comply with the requirements of their insurance coverage, including working with "preferred providers," pre-determination of benefits, and co-pay/deductible obligations. It is also the patient's responsibility to provide forms to the school and resolve any conflicts.

REGARDLESS OF INSURANCE STATUS, THE PATIENT REMAINS RESPONSIBLE FOR TIMELY PAYMENT OF ANY FEES WHETHER OR NOT THOSE FEES ARE COVERED BY THEIR INSURANCE PLAN.

If you have questions about your insurance coverage, please contact the Payment Office at (303) 724-6931.

10

 What if I have a dental emergency?

What if I have a dental emergency?

The University of Colorado School of Dental Medicine provides urgent and emergency care for our patients of record (that is, patients currently treated by a dental student, general practice resident, graduate periodontal or orthodontic resident or dental faculty provider) as well as for patients who are not presently being treated at the School of Dental Medicine. For patients who are not currently patients of the School of Dental Medicine, the Urgent Care/Emergency Clinic is open Monday through Friday when the Dental School is in session. Patients are seen on a first come first serve basis. The main doors of the School open at 8 am and the Urgent Care/Emergency Clinic begins seeing patients at 10 am. It is recommended that patients arrive early to register as the Clinic sometimes fills to capacity due to high demand.

Call (303) 724-6942 for Emergency Clinic information.

The purpose of the Clinic is to provide relief of emergency problems, such as pain, swelling, bleeding or trauma. Treatment is provided by third and fourth year dental students under the supervision of School of Dental Medicine faculty.

The basic Urgent Care/Emergency Clinic fee is $56.00 which includes a diagnostic exam, medical review and a radiograph of the area of concern. Any additional procedures such as extractions or root canals will incur additional fees. Every attempt has been made to keep our fees as low as possible.

All payments are expected on the day of service. The basic Urgent Care/Emergency Clinic fee will be collected prior to being seen. The Clinic accepts cash, major credit and debit cards. Medicaid is accepted for covered services. If you have dental insurance, payment documentation will be provided so that a claim for reimbursement can be submitted by you to your insurance company.

For patients of record, emergencies are best handled by calling your student or resident dental provider directly.

If the student or resident is unavailable, a call to the main switchboard will direct your call to the appropriate department.

Main Switchboard

Call (303) 724-6900

11

 How does a patient pay for dental care?

How does a patient pay for dental care?

Before dental treatment is started, the student provides their patient with a proposed treatment plan and how much it will cost. Payment for services is required at each appointment. Most insurance plans are accepted. We also accept VISA and MasterCard.

12

 What if I don’t qualify as a patient at the school?

What if I don’t qualify as a patient at the school?

Our highly skill faculty are also part of the Dental Faculty Practice Clinic. This clinic is operated just like a private dentist’s office, with all the same services.

The Dental Faculty Practice Clinic is located within the School of Dental Medicine building at 13065 East 17th Avenue, Aurora, Colorado.

The Dental Faculty Practice Clinic accepts most insurance plans, as well as Visa, MasterCard, check, money order, or cash. We are also happy to work with you on a payment plan. Please speak with a business coordinator for more information.

The clinic number is (303) 724-5505.

13

 Where can I take my children?

Where can I take my children?

We love kids! In conjunction with the University of Colorado School of Dental Medicine, The Children’s Hospital operates the Healthy Smiles Clinic, a large and innovative pediatric dental clinic for children who have limited access to dental care. This clinic is housed in the east side of The Children’s Hospital Dental Center building at Colfax and Wheeling Street.

For more information, please call the clinic at (720) 777-6788.

For dental emergencies, the Healthy Smiles Clinic is open for walk-in emergency care weekdays from 8-10 a.m.

After-hours dental emergency services are provided seven days a week, 365 days a year through The Children’s Hospital’s Emergency Department.

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