According to VA policy, the Office of Veteran Student Services must certify or bill the VA first just for your credit hours, so they can begin processing your monthly Basic Allowance for Housing (BAH) stipend. This will ensure that your monthly living allowance is not delayed. Then, after census date (the last day to drop/add; see academic calendars
), our office will bill them again for your tuition and fees.
This allows students to change their schedules appropriately before we bill the VA for their tuition and fees in order to prevent payment issues. Originally, our office billed the VA each time a student made a schedule change, which resulted in many overpayments, debts and confusion. Now that we wait until after the census date, schedules are more finalized and we only have to bill the VA once for tuition and fees, which mitigates a lot of the payment issues that students were previously facing.
Be aware, however, that you have the entire semester to pay your tuition and fees—so losing your courses is not a risk. CU Denver is fully aware of the VA's processes, and as soon as the university sees that your tuition and fees are paid by the VA, they will waive any service charges from your account. We assure you that any fees and penalties will be taken care of, so please do not be concerned with these charges.
Finally, since you will already be in the system—credit hours processed, BAH processed and books paid for—the school will most likely receive your tuition and fee payment within 3-4 weeks.