Cancellation Policy for Courses with No Cost
We request that you withdraw from a training session as soon as you know you are unable to attend. This allows someone from the waitlist to be enrolled in the session and gives facilitators time to prepare. Once a session is closed for self-enrollments in Skillsoft, you will be unable to withdraw yourself and we ask that you email HR.TrainingRegistration@ucdenver.edu instead.
Our Instructor Led Training Access Guide (see Resources) instructs on how to manage self-enrollments in Skillsoft, including withdrawing.
Cancellation Policy for Courses with a Cost
Learning and Development will confirm your attendance and speedtype 3 to 5 weeks prior to the session via email. If you do not confirm, you will be withdrawn from the session. If you confirm attendance, the speedtype provided will now be charged for the course and materials ordered. After the confirmation, there is no option for a refund.
If you need to cancel your registration after you’ve confirmed but prior to receiving the materials, we will issue a credit for that course. The credit may be applied towards a registration for a future session of that course, redeemable by you or someone else in your department using the same speedtype. This credit will remain active for a year.
If you need to cancel your registration after you’ve confirmed and have received the materials, we will issue a credit for only you. You must then register for a future session of that course within a year.
If you are a no show, neither you nor your department will be issued a credit. If the course has materials that are distributed during class, you will not be entitled to receive the materials. To avoid this, please notify us prior to the class start date that you are unable to attend.
In order to apply the credit, you or your colleague that has enrolled in the future session must immediately notify HR.TrainingRegistration@ucdenver.edu.
2022 Schedule
Open for enrollment...
Our 2022 sessions are open for enrollment and filling fast. New courses include: Conflict Resolution Styles, DISC Leadership, Extended DISC and Managing Stress, Lead with Your Strengths and Presentation Advantage. Download the 2022 schedule for more information on course dates.
Teresa Ralicki
Ombuds, Ombuds Office
Facilitates: Crucial Conversations, Extended DISC, and Facilitation Skills
Extended DISC: ICS
Clifton Strengths: Activator, Strategic, Connectedness, Empathy, and Futuristic
Why She Facilitates:
I enjoy facilitating because I love the material I teach. Working on your communication skills and building tools for managing relationships has such a positive impact on your day-to-day life. As a facilitator, I get to continuously learn as well as help others better understand themselves and build those skills.Brief Bio:
Teresa Ralicki is the Ombuds at the University of Colorado Denver | Anschutz Medical Campus. Teresa has a Master of Arts degree in Dispute Resolution from the University of Massachusetts Boston, a graduate certificate in Organization Consulting and Change Leadership from Georgetown University, and a Bachelor of Arts degree in Conflict and Peace Studies from Juniata College. Teresa has extensive training and experience in mediation, facilitation, Restorative Justice, and conflict coaching and has mediated small claims cases and community disputes in Massachusetts and Pennsylvania. She has been designing and delivering training in these topics for 10 years. Teresa also worked as a Restorative Justice Facilitator through the Center for Community Peacemaking in Lancaster, Pennsylvania. Teresa is an active member of the International Ombudsman Association and the Ombuds community.
Lisa Neale
Ombuds, Ombuds Office
Facilitates: Crucial Conversations, Crucial Accountability, Extended DISC, and Classic DISC
Extended DISC: SI
Clifton Strengths: Positivity, Empathy, Context, Woo and Input
Why She Facilitates:
The ability to connect with others and watch how they can apply new skills, ideas, and concepts.
Brief Bio:
I have worked in the Ombuds Office for nearly 16 years and helped create our conflict training program for the office. I’ve been working with fabulous colleagues in L&D, since 2004 when Rich Benson and I became certified in the DISC together and have been lucky to learn along the way with Brad Mathers and Richard with Crucial Accountability. Prior to Ombudsing, I was a middle and high school social studies teacher, where I taught and helped develop curricula for my department.
