Skip to main content
Sign In
 

CU Dental’s Coronavirus Precautions

Patient Information


A Message from CU SDM - Monday, August 10

Beginning Monday, August 10—the CU School of Dental Medicine’s Emergency and Urgent Care Clinic will be seeing new patients. To schedule an appointment, please call 303-724-6900.​


A Message from CU SDM - Monday, July 6 (Updated on July 22, 2020)
The CU Dental clinics are open for limited care. If you have an upcoming appointment, a member of our CU Dental team will reach out to you by emailing and calling you.

We are doing a phased reopening, so we will have limited availability and will be handling more urgent needs first. Our student clinics will be providing limited routine dental hygiene appointments. Our other clinics will resume this treatment at a later date. Again, we will notify you via email or phone—when we are providing more treatment options.

If you do come to our clinic, you will see some changes at your next appointment. We did this for your safety and the safety of our dental providers.  

Added Safety Measures 
Your health and safety remains our top priority. We know this is a time of uncertainty. We want to assure you that we are following our local, state, and federal health authorities' guidance when it comes to proper safety protocols.
  • Each of our dental providers is pre-screened each day.
  • Our dental providers wear enhanced personal protective equipment (PPE) throughout the day and during your treatment.
  • Like before, prior to, and immediately after your appointment, our treatment areas are properly disinfected. 
  • We are also doing staggered appointment times to limit patient interaction and meet physical (social) distancing requirements.

What to Expect Before/Day of Your Appointment

​Appointment Confirmation: Our office will contact you two days before your appointment to confirm. 

Health Screening Questions: We will also call you the day before your appointment to ask health screening questions and going over pandemic safety protocols.

If your answer is “yes” to any of the following, please contact your clinic to reschedule: 

  • ​​​​​​Have you had ANY OF THE FOLLOWING SYMPTOMS (not related to hay fever or seasonal allergies)?:
​​​​-Fever >99.9F
-Signs/symptoms of lower respiratory illness
-Cough/shortness of breath/difficulty breathing 
-Flu-like symptoms
-Chills/repeated chills with shaking
-Muscle pain/headache/sore throat
-Runny nose/fatigue
-New loss of taste or smell
  • ​​Have you had close personal contact with known or suspected COVID-19 cases in the last 14 days or anyone who is symptomatic? If yes, what is the most recent date on which the patient had contact with someone who has been diagnosed?
  • Have you been tested for, or are waiting for results, or been diagnosed with COVID-19 in the last 14 days?
  • Do you have an accompanying visitor at this appointment? If yes, what is the relation to the patient? 

Virtual Check-In: On the day of your appointment, you will need to call your clinic before exiting your vehicle or being dropped off for your virtual check-in. Virtual check-in will happen 15-30 minutes before your appointment, depending on your clinic. You’ll be asked those same health screening questions again. 

Temperature Check: Upon entering the building, we will take your temperature.

Visitor Policy: If you need assistance, we are only allowing one essential visitor to come with you to your appointment.

Hygiene Practices: When you are inside, we will ask you to use hand sanitizer. You will also find hand sanitizer in the reception area and other places in the school. Please use, as needed.

Physical Distancing: Appointments will be managed to allow for physical (social) distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.

Wait Times: We will do our best to allow more time between patients to reduce waiting times for you and to reduce the number of patients in the reception area at any one time.

Be Prompt: We ask you to be on-time for your appointment. If you’re late, we may need to reschedule your appointment. Please call your clinic if there is an issue. 
Requirements
  • ​All patients are required to wear facial coverings. Please wear yours after leaving your vehicle or mode of transportation, walking to our clinic and inside our building. A dental staff member will tell you when it’s okay to remove it.
  • Following recent health guidelines, we ask that you notify your student provider or clinic if you develop signs or symptoms of COVID-19 infection within 14 days after your dental appointment.
Parking
  • ​Parking remains the same. You should park in the Kiowa lot. If you need accessible parking, please use the lot on the west side of the building. To add money to your meter without exiting the building, please visit this external website, Parkmobile​.

Clinic Phone Numbers
Dental Team Care Clinic l 303-724-2273
Adolescent Dental Clinic l 303-724-TEEN (8336)
Emergency and Urgent Care Clinic l 303-724-6941
Heroes Clinic l 303-724-2VET (2838)
General Practice Residency Clinic l 303-724-6941
Graduate Periodontics Clinic l 303-724-7009
Orthodontics Clinic l 303-724-7002
Dental Faculty Practice l 303-724-5505
Oral and Maxillofacial Surgery Clinic l 303-724-4672
Main: 303-724-6900

A Message from CU SDM- Friday, May 29, 2020​
On Monday, June 1, some of the CU Dental clinics will reopen for limited care. If you have an upcoming appointment, a member of our CU Dental team will reach out to you. 

We are doing a phased reopening, so we will have limited availability and will be handling more urgent needs first. Routine dental hygiene appointments will resume at a later date.

If you do come to our clinic, you will see some changes at your next appointment. We did this for your safety and the safety of our dental providers.  

What to Expect Before/Day of Your Appointment
  • ​Our office will call you the day before your appointment to ask health screening questions. 
  • On the day of your appointment, you will need to call your clinic before exiting your vehicle or being dropped off. You’ll be asked those same health screening questions again and we will let you know what time you can enter the building. 
  • Upon entering the building, we will take your temperature.
  • If you need assistance, we are only allowing one essential visitor to come with you to your appointment.
  • When you are inside, we will ask you to use hand sanitizer. You will also find hand sanitizer in the reception area and other places in the school for you to use as needed.
  • Appointments will be managed to allow for physical (social) distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
  • We will do our best to allow more time between patients to reduce waiting times for you and to reduce the number of patients in the reception area at any one time.
  • We ask you to be on-time for your appointment. If you’re late, we may need to reschedule your appointment. Please call your clinic if there is an issue. 
Requirements
  • All patients are required to wear facial coverings. Please wear yours after leaving your vehicle or mode of transportation, walking to our clinic and inside our building. A dental staff member will tell you when it’s okay to remove it.
  • Following recent health guidelines, we ask that you notify your student provider or clinic if you develop signs or symptoms of COVID-19 infection within 14 days after your dental appointment.
Parking
  • Parking remains the same. You should park in the Kiowa lot, information here. If you need an accessible parking, please use the lot on the west side of the building. To add money to your meter without exiting the building, please visit this external website, Parkmobile​.

Clinic Phone Numbers
Dental Team Care Clinic l 303-724-2273
Adolescent Dental Clinic l 303-724-TEEN (8336)
Emergency and Urgent Care Clinic l 303-724-6941
Heroes Clinic l 303-724-2VET (2838)
General Practice Residency Clinic l 303-724-6941
Graduate Periodontics Clinic l 303-724-7009
Orthodontics Clinic l 303-724-7002
Dental Faculty Practice l 303-724-5505
Oral and Maxillofacial Surgery Clinic l 303-724-4672​

Ver en Español​

A Message from CU SDM- Wednesday, May 13, 2020
At this time, the CU School of Dental Medicine clinics remain closed for routine dental care. We are hoping to meet our patients’ dental treatment needs in the weeks ahead.

Our urgent and emergency care clinics are open, by appointment only. On Wednesday, May 20, 2020, our Dental Faculty Practice will be expanding urgent care with limited availability.

As a part of the University of Colorado Anschutz Medical Campus, the CU SDM has different protocols in place than a private dental practice.

The current Colorado Safer at Home Public Health Order states that any building housing more than 50 people must adhere to certain conditions, including symptom screening and temperature checkpoints of all people entering that building every day. This order applies to our campus, and we have begun to implement these processes and to develop a detailed return to clinic protocols. Once this is finalized, we will notify you when we will resume dental treatment.

We appreciate your patience.

Dental Faculty Practice Urgent Care
Opens Wednesday, March 20, 2020, with limited availability. If you are experiencing pain, or an urgent need, our dental provides will work with you.  Please contact the Dental Faculty Practice: 303-724-5505 or DFP@ucdenver.edu​.

Emergency/Urgent Care Clinic
Our emergency/urgent care clinic remains open (by appointment only) for current patients. Pre-screening via phone: 303-724-7877. 

Orthodontics Clinic
Our Orthodontics Clinic is available by phone; please leave a voicemail at this number (303) 724-7002, and someone will return your call. If you have an orthodontic issue, please review these recommendations on our website.

Referrals
We will update you when we reopen and can take your referrals.
Please look for updates via these communication channels: sdmreferral@ucdenver.edu​ or on this webpage.   
 
Be well and stay safe.

A Message from CU SDM – Tuesday, April 28, 2020

During this time of uncertainty, please know we value you as a patient. We are all feeling the effects of COVID-19, both personally and professionally. Putting your health and safety first has always been, and continues to be, our priority. 

At this time, the CU School of Dental Medicine remains closed for routine dental care. 

We certainly understand the inconvenience this may cause, but we also want to make sure we are putting you, our patient, and our dental care team first. When we do reopen, your clinic experience will be different. Like you, we are navigating this unprecedented time with several challenges.

We appreciate your patience, and we will notify you to reschedule your appointment.

Emergency/Urgent Care Clinic

Our emergency/urgent care clinic remains open (by appointment only) for current patients. Pre-screening via phone: 303-724-7877. 

Orthodontics Clinic

Our Orthodontics Clinic is available by phone, please leave a voicemail at this number (303) 724-7002 and someone will return your call. If you have an orthodontic issue, please review these recommendations on our website.

Referrals

We will update you when we reopen and can take your referrals. Again, we know these are uncertain times for us all, but we value your partnership.

Please look for updates via these communication channels: sdmreferral@ucdenver.edu or on this webpage.   

The health and safety of those we serve are important to us. Thank you for trusting us.


A Message to Our CU Dental Community- 4/3/2020

CU Dental is canceling all dental appointments through Thursday, April 30 based on federal and local social distancing guidelines related to COVID-19.

Emergency and Urgent Care Clinic
Our emergency and urgent care clinic will remain open by appointment only and with pre-screening via telephone: 303-724-7877.

Orthodontics
We are available by phone, please leave a voicemail at this phone number (303) 724-7002 and someone will return your call. If you have an orthodontic issue, please review these recommendations on our website​.

Once we have a better idea of when we will re-open, we will contact you to get your appointment rescheduled. 

Referrals
As you can imagine, we do not know what effect the current situation will have on our operations upon re-opening. We anticipate there could be changes to our referral process at that time. Dental partners, we plan on sending you more messages and communications to keep you updated.

Thank you for your understanding during this unprecedented time. We hope that you stay safe and healthy.

​A Message to Our CU Dental Community - 3/23/2020

CU Dental is canceling all dental appointments until Tuesday, April 14. 

As you may have seen, Colorado Governor, Jared Polis, signed an executive order temporarily suspending elective and non-essential surgeries and procedures. The order is to help preserve important medical equipment to combat COVID-19. The executive order is already in effect (Monday, March 23 to Tuesday, April 14) and includes dental.

Once we have a better idea of when we will re-open, we will contact you to get your appointment rescheduled. 

Thank you for your understanding during this unprecedented time.

​A Message to Our CU Dental Community - 3/17/2020​

The health and safety of our patients, students, faculty and staff, is the top priority of the CU School of Dental Medicine.

With the continued spread of the COVID-19 (coronavirus) throughout Colorado, the CU School of Dental Medicine has suspended routine dental care and our walk-in urgent care clinic. 

Emergency and urgent care, which is open to current/active patients, will be by appointment only with pre-screening via telephone.

Emergency or urgent issues include:
  • ​Swelling of gums, face, or neck
  • Signs of infection such as a draining site
  • Trauma to face, jaw, teeth, including fractures
  • Broken tooth
  • Management of loss or broken temporary crown or bridge​

If you are a current/active patient and are experiencing any of these, please call 303-724-7877 from 8:00 a.m.– 5:00 p.m. After hours emergencies, please call 720-848-0000 and ask for the on-call resident. 

If you are a current patient in our Orthodontics clinics and have an emergency involving pain from orthodontic wires or appliances that require immediate attention, please call 303-656-7082.

If you are not a current patient at the CU School for Dental Medicine and are experiencing any of the dental emergency issues list above, please contact a local dental emergency clinic.

The CU School of Dental Medicine is closely monitoring the guidance from the CDPHE, CDC, U.S. Department of State. The CU Anschutz Medical Campus also has additional resources online.  

As a precaution, the CDPHE and the CDC have provided these tips to help prevent the spread of coronavirus: 
  • ​Wash your hands for 20 seconds or more with soapy water or, at a minimum, alcohol-based sanitizer, which may be less effective than soap and water. 
  • Avoid close contact with anyone with cold or flu-like symptoms. 
  • Cover your coughs and sneezes with a tissue or your inner elbow shirtsleeve. 
  • Get your flu shot and stay up-to-date on other routine immunizations. 
  • Clean and disinfect frequently touched objects and surfaces such as desks, doorknobs, handrails, etc. 

Again, your health and safety and the health and safety of others are important to us.

Dental Team Care Clinic l 303-724-2273
Adolescent Dental Clinic l 303-724-TEEN (8336)
Emergency and Urgent Care Clinic l 303-724-6941
Heroes Clinic l 303-724-2VET (2838)
General Practice Residency Clinic l 303-724-6941
Graduate Periodontics Clinic l 303-724-7009
Orthodontics Clinic l 303-724-7002
Dental Faculty Practice l 303-724-5505
Oral and Maxillofacial Surgery Clinic l 303-724-4672

© The Regents of the University of Colorado, a body corporate. All rights reserved.

Accredited by the Higher Learning Commission. All trademarks are registered property of the University. Used by permission only.