Office of the Registrar, University of Colorado Denver

E-mail is an official means of communication for students at the UC Denver. All official university e-mail will be sent to each student’s assigned a UC Denver e-mail address.

UC Denver will only use UC Denver student e-mail accounts if it elects to send e-mail communications to students. UC Denver e-mail accounts are available through IT Services. Students are responsible for reading e-mails received from UC Denver.

The purpose of this requirement is to:

1. Ensure students receive information timely
2. Eliminate identity concerns related to student communications received by UC Denver via e-mail. UC Denver is not responsible for mail forwarded from UC Denver student e-mail accounts

Effects of new policy

The university will only use your UC Denver-assigned e-mail account for e-mail communications. Faculty and administration will use your official UC Denver-assigned addresses when corresponding with you via e-mail. Examples of important UC Denver communications that you may receive through your official e-mail address include:

• Invitations to register
• Responses to your inquiries about registration, admissions, records and financial aid
• Information and authorization/verification requests for College Opportunity Fund, legal presence issues
• Messages from faculty regarding course work
• Notices of scholarship, educational and financial aid opportunities and deadlines

It is expected that official e-mail will be read by students in a timely fashion.

E-mail address format

UC Denver-assigned student e-mail addresses have the following format:

• firstname.lastname@email.ucdenver.edu

Note: Students must follow the activation procedure below to activate their account and obtain their exact address.

Activating your official e-mail

To activate your official e-mail account, visit http://www.administration.ucdenver.edu/its/accounts.htm. On this page, select “Student” under Downtown Campus in the Accounts Eligibility table. Click on the link under Account Activation and follow the instructions. You will need your Student ID and PIN to activate your account.

Forwarding your official e-mail

The university does not recommend the use of outside providers for university-related e-mail correspondence nor does it recommend forwarding e-mail from your official student e-mail account to outside providers. If a student chooses to forward e-mail from their university-assigned account to an outside provider, they do so at their own risk. UC Denver is not responsible for problems in the handling and security of e-mail forwarded to outside providers.

Forwarding to an outside provider

To forward e-mail from your official university account to an outside provider, visit http://www.administration.ucdenver.edu/its/accounts.htm. On this page, select “Student” under Downtown Campus in the Accounts Eligibility table. Click on the link under E-mail Forwarding and follow the instructions. You will need your Student ID and PIN to forward your e-mail.

E-mail help

For more information about student e-mail, visit www.administration.ucdenver.edu/its/students.

If you need assistance with managing your e-mail account, call the IT Services Help Desk at 303-315-HELP (4357), or visit http://www.administration.ucdenver.edu/admin/its/.