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Billing FAQs

You're not alone - these are some of our more common questions.


 How much does my student owe?

Your student may check their up-to-date account balance by logging into UCDAccess and scrolling to the "Finances" section. In addition, your student may set you up as an “Authorized Payer”. This will allow you to view your student’s electronic billing statement (E-Bill), print it out if you so desire, and make an online payment. Once your student has set you up as an Authorized Payer, they will give you your own special login ID and password to use when accessing their E-Bill. Each time a new E-Bill is available for your student, you will receive an email notification which will include a link to the E-Bill login and step-by-step instructions for accessing your student’s E-Bill. If you typically pay your student’s tuition and fee bill, CU Denver encourages you to ask your student to establish you as an Authorized Payer.

To set you up as an Authorized Payer, your student will login to UCDAccess, select the "account information, bills, and payments" link from the Finances section, then select the “Setup Authorized Payers” link and follow the instructions provided. ​​

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 How do I pay my student's bill?

CU Denver’s electronic billing system allows your student to set you up as an “Authorized Payer”. This will allow you to view your student’s E-Bill, print it out if you so desire, and make an online payment. Once your student has set you up as an Authorized Payer, they will give you your own special login ID and password to use when accessing their E-Bill. Each time a new E-Bill is available for your student, you will receive an email notification which will include a link to the E-Bill login and step-by-step instructions for accessing your student’s E-Bill. If you typically pay your student’s tuition and fee bill, CU Denver encourages you to ask your student to establish you as an Authorized Payer.

You may pay online with an electronic check or credit card, in-person at the Bursar’s Office, or mail a check or money order payment to the address provided on the .PDF version of your student’s E-Bill.

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 When are bills available?

Bills are generally available to view online at least three weeks before each payment due date. Please refer to the Billing Calendar for specific dates.​

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 How are bills distributed?

Bills are ONLY be available ONLINE.

CU Denver has implemented an official E-Bill (electronic billing) program. CU Denver does not mail paper billing statements to students, all registered students must access their student account bill through UCDAccess.

Students will receive an e-bill notification in their UCDENVER.EDU email account each time an E-Bill has been posted. Students may authorize their parent(s) or other payers (up to five people) to view their bill and make online payments their behalf. This authorization is done on UCDAccess under the financial tab. Once set up, the authorized payers will also receive an e-bill notification when their student's bill is available. CU Denver strongly suggests that your student set you up as an authorized payer.

For complete details please visit the Billing Guide.​​

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 What if I do not receive an E-Bill notification?

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Bills must be paid by the due date to avoid service charges even if you or the student does not receive the official E-Bill notification. Students are able to view their account balance online at anytime via UCDAccess.​

5

 When is tuition due?

Please refer to the Billing Calendar for each semester's due dates. ​

6

 Does CU Denver offer a payment plan?

Yes, CU Denver offers a deferred payment plan for students. This plan allows students to pay their tuition and fee balance in three installments. Students may enroll in the payment plan online via UCDAccess. There is a $35.00 convenience fee for electing the deferred payment plan.​

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 What if I cannot pay on time?

Accounts with unpaid balances or that go into default as of the due dates for each semester will be subject to service charges and a financial stop. This will result in a student's inability to register for a future term, as well as withholding of a transcript and/or degree.​  Please visit our Student Debt Management​ website for more detailed information.  

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 How much will tuition be?

Tuition and fees are typically decided in July of every year for the following fall, spring, and summer semesters.​

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 What are student's mandatory fees?

Please refer to our Tuition and Fees pages. ​​

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 What is the College Opportunity Fund?

The College Opportunity Fund (COF) is a state voucher that helps families offset rising higher education costs. All Colorado resident, undergraduate students are eligible. Student must apply once at the state website, and authorize each semester during registration. The COF credit will appear on the billing statement.

For more information, go to the COF FAQ's.

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 How does my student receive their refund?

CU Denver encourages all students to sign up for Direct Deposit. This will allow your student’s refund to be electronically deposited into any domestic bank account.

If your student elects not to sign up for Direct Deposit, their refund will be mailed to them in the form of a paper check.​​

The refund process for direct deposit can take approximately 3 to 5 business days from the time that a credit balance is created on the student's account.  Paper check refunds are processed weekly on Wednesdays and mailed to the mailing address in the UCD Access Portal.  

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 How are refunds issued for Parent PLUS loans?

During the application and acceptance process, parents are given a “Parent PLUS Loan Request and Authorization Form” which allows them to select how the University processes any potential PLUS loan refunds. If the parent chooses to allow the refund to be issued to their student, the refund will be treated much like any other student account refund. If the parent elects to personally receive the refund, a refund check will be generated and mailed to the parent’s address.​

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 An organization is paying my bill, what is the billing process?

​Payments that are made on a student's behalf from an outside organization are either handled by the Bursar's or Scholarship's Office depending on the payment type.  If you are unsure whether your payment is a scholarship or sponsorship, please contact the Financial Aid & Scholarships Office.

The Bursar's Office reserves the right to manage individual sponsorship requests differently.

The third party billing process is initiated when the university receives a letter of authorization from the sponsor.  This can be completed by email, fax, mail or in-person.  Upon receipt of an official letter, the student's bill is credited conditionally, for the expected amount of the sponsor payment.  If a sponsor commitment is tied to the number of credit hours a student is taking or other factors that may vary during the course of term, the student's account is continually adjusted to reflect the changes and a financial hold may be placed on the student account to prevent refunds on sponsorship monies until after the add/drop deadline.  Credits are not final until the sponsor has made payment in full.

Invoices are sent to sponsors beginning the week following the CU Denver census date.  The university will make reasonable efforts to accomodate specific billing requirements of sponsors, but we expect students to provide any documentation, corroborations, or notifications required by their sponsors.  If a more detailed breakdown of charges is needed than what our invoice provides, the student can either provide their sponsor with a copy of the detailed online bill or sponsors can refer to the Tuition and Fees information on our website.

Once the sponsor has received the university's invoice, payment is due.  Please be aware that sponsorship awards future terms will not be credited to student accounts unless all current term invoices have been paid in full.  Payments can be sent by mail, wire transfer, or ACH transmission.

Phone: 303-315-1800 (ask to speak to Third Party Representative)

Fax: 303-315-1805

Wire Transfer:  Contact thirdpartybilling@ucdenver.edu

Please note that third party sponsors cannot use QuikPAY to make payments.

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