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University of Colorado Denver

Veteran Student Services
 

Frequently Asked Questions


 When will I receive my book stipend?

You should receive your book stipend about a week before classes start, depending on when you submitted your certification request. If you submitted your Certification Request less than 2 weeks before classes start, you will receive your book stipend late. For a no interest loan until you receive your book stipend, email ovss@ucdenver.edu with the subject “No interest loan request.” Be sure to include the dollar amount needed, your name, and your student ID number. To check on the status of your book stipend, contact the VA Education Benefit Hotline at 888.442.4551.1

 When will I receive my BAH/Monthly Stipend?

You should receive your BAH/Monthly Stipend on or around the first day of the following month, depending on when you submitted your certification request. If you submitted your Certification request less than 2 weeks before the end of the month, you may receive your BAH on the first day of the next month. For a no interest loan until you receive your BAH/Monthly Stipend, email ovss@ucdenver.edu with the subject “No interest loan request.” Be sure to include the dollar amount needed, your name, and your student ID number. To check on the status of your BAH/Monthly Stipend, contact the VA Education Benefit Hotline at 888.442.4551.2

 Why is there a VA Refund Hold on my account?

The VA Refund Hold is in place so that when CU Denver receives a payment for tuition and fees from the VA we can verify that the amount paid is correct before anything gets refunded to the student. This is to protect our students from receiving a debt from the VA.
 
If there is a credit on your account and you are expecting a refund because you accepted Financial Aid, email ovss@ucdenver.edu with the subject “Remove VA Refund Hold.” Be sure to include your name and student ID number. Once we have reviewed your account and have deemed the credit should be refunded to you, we will remove the VA Refund Hold to release the funds and then replace the VA Refund Hold in case the VA makes an additional payment. If it is deemed the credit should not be refunded to you, the VA Refund Hold will remain on your account and the credit will be refunded to the appropriate party. The VA Refund Hold should not prevent you from registering for classes.
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 Where can I find CU Denver deadlines?

 What is Yellow Ribbon and how do I get it?

The Yellow Ribbon Program is an additional benefit offered to students who are 100% eligible for the Post 9-11 benefit and are not eligible to petition for residency or who live out of state. Active duty Service​ members and their spouses are not eligible for this program.

This benefit helps to alleviate the financial burden of students who are charged the out of state tuition rate and are responsible for the difference between out of state and in-state tuition. CU Denver contributes a portion of the difference between out of state and in-state tuition and the VA will match that contribution, not to exceed the difference between out of state and in-state tuition.

There is a set number of dollars and slots allotted for Yellow Ribbon. This Program is on a first come first serve basis and there is a waitlist each semester. Yellow Ribbon contributions are applied to the Fall and Spring semesters only, Summer semester does not receive a Yellow Ribbon contribution. Awards are decided after census. To be added to the waitlist, email ovss@ucdenver.edu with the subject, "Add to Yellow Ribbon waitlist."  Learn More >>

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 What do I need to do when I drop or switch a class?

​When dropping or switching a class with another, submit another Certification Request checking the yes box to the question, "Are you resubmitting your Certification Request for this term?"
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 What do I need to do to Withdraw from a class(es)?

​When withdrawing from a class(es), you will need to withdraw from the class through CU Denver by completing a Schedule Adjustment Form. Once the Withdrawal is complete with CU Denver, you must then submit another Certification Request which we will use to correct your Certification submitted to the VA.
Be prepared to pay for the tuition and fees for the class(es) you withdrew from as well as pay back the BAH and/or Book Stipend you received for the class(es).
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 What will happen if I withdraw from my class(es)?

When you withdraw from a class, if you drop below full-time status, your BAH will be prorated to reflect that. You will be responsible for all or part of the tuition and fees for the class(es) you withdrew from. A student debt to the VA for tuition, fees, book stipend, and possibly BAH will be created. The VA determines the amount of the debt. Be prepared to pay all tuition and fees and return any money paid out for the class(es) you withdraw from. You will also be responsible for the $100 drop fee per class.

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 Do I have to pay the drop fee?

​Yes, you are responsible for the $100 drop fee per class.8

 How do hybrid classes affect my benefits?

​If the hybrid class does not meet the minimum on campus time, it will be classified as an online course.
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Office of Veteran Student Services

Phone: Anschutz Office: 303.724.9649 or Denver Office: 303.556.2745

Street Address: Tivoli Student Union, Suite 124, 900 Auraria Parkway, Denver, CO 80204

Mailing Address: P.O. Box 173364, Campus 155, Denver, CO 80217-3364

E:mail: vmss@ucdenver.edu

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