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University of Colorado Denver

Veteran Student Services
 

Frequently Asked Questions


​​What are the deadlines and other important dates for the semester?​


When will I receive my book stipend?

You should receive your book stipend about a week before classes start, depending on when you submitted your certification request. If you submitted your Certification Request less than 2 weeks before classes start, you will receive your book stipend late. For a no interest loan until you receive your book stipend, email vaoffice@ucdenver.edu with the subject “No interest loan request.” Be sure to include the dollar amount needed, your name, and your student ID number. To check on the status of your book stipend, contact the VA Education Benefit Hotline at 888.442.4551.

 

When will I receive my BAH/Monthly Stipend?

You should receive your BAH/Monthly Stipend on the first day of the following month, depending on when you submitted your certification request. If you submitted your Certification request less than 2 weeks before the end of the month, you may receive your BAH on the first day of the next month. For a no interest loan until you receive your BAH/Monthly Stipend, email vaoffice@ucdenver.edu with the subject “No interest loan request.” Be sure to include the dollar amount needed, your name, and your student ID number. To check on the status of your BAH/Monthly Stipend, contact the VA Education Benefit Hotline at 888.442.4551.

 

Why is there a VA Refund Hold on my account?

The VA Refund Hold is in place so that when CU Denver receives a payment for tuition and fees from the VA we can verify that the amount paid is correct before anything gets refunded to the student. This is to protect our students from receiving a debt from the VA.

 

If there is a credit on your account and you are expecting a refund because you accepted Financial Aid, email Vaoffice@ucdenver.edu with the subject “Remove VA Refund Hold.” Be sure to include your name and student ID number. Once we have reviewed your account and have deemed the credit should be refunded to you, we will remove the VA Refund Hold to release the funds and then replace the VA Refund Hold in case the VA makes an additional payment. If it is deemed the credit should not be refunded to you, the VA Refund Hold will remain on your account and the credit will be refunded to the appropriate party. The VA Refund Hold should not prevent you from registering for classes.

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Office of Veteran Student Services

Phone: 303-556-2630 or 303-556-2745

Street Address: Tivoli Student Union, #124, 900 Auraria Pkwy, Denver, CO 80204 • Mailing Address: PO Box 173364, Campus 155, Denver, CO 80217

E:mail: vaoffice@ucdenver.edu

University of Colorado Denver

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