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Microsoft documentation on opening a shared calendar, address book, or e-mail folder.
1. If you have
been granted permissions to a shared mailbox you will need to add the mailbox
manually in Outlook 2011.
check the version of Outlook 2011 you are running by launching Outlook,
clicking on the Outlook menu in the top left of the screen and clicking on ‘About
Outlook’ from the drop down menu.
the version number is not 14.4.5, click OK then click on the Help menu
from the Menu bar at the top and click on ‘Check for Updates’. If you
have the most recent version then proceed to step 4.
on the ‘Check for Updates’ button in the bottom right corner and install any
updates that are available. All Office
2011 applications will need to be closed.
add a secondary mailbox click on the Tools drop-down menu from the Menu bar at
the top and click on ‘Accounts…’
on the + symbol in the bottom left corner in order to add another mailbox and
choose the ‘Exchange…’ option.
new window will appear ‘Enter your Exchange account information.’ For the email address field enter in the
email address of the shared resource mailbox you have been granted access
too. Leave the Method option as is, for
the User name and Password fields enter in your personal email address and
University password. Leave the Configure
automatically box checked.
Outlook is able to communicate with the Exchange servers you will get a pop-up
window indicating that ‘Outlook was redirected to the server
autodiscover-s.outlook.com….’ You will
need to check the box ‘Always use my response for this server’ and click the
secondary mailbox will now be displayed in the list of accounts on the
left-hand side. Change the Account
description field to how you would like the account to display in Outlook.
newly setup account will now display under your default email account with its
own set of folders.
working in the shared resource mailbox and you click the ‘E-mail’ button,
Outlook will default to sending as that account (if you have been granted the
Send-As privilege). You can always
change the account you send from by clicking the ‘From’ drop-down menu and
selecting the e-mail account you would like to send from.